FINANCIAL ACCOUNTABILITY AND SERVICE DELIVERLY IN LOCAL GOVERNMENTS IN UGANDA. A CASE OF BUKEDEA DISTRICT LOCAL GOVERNMENT
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Date
2024-11-12
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Abstract
The general objective of this study was to examine the effect of financial accountability on service delivery in local governments, with a focus on Bukedea District. The research was guided by three specific objectives: (i) to establish the effect of financial planning on service delivery, (ii) to examine the effect of financial mobilization on service delivery, and (iii) to assess the effect of financial controls on service delivery. The study utilized a sample of 36 respondents derived from a population of 40, based on the Slovin formula. The findings revealed that financial planning had a limited impact on service delivery, with only 40% of respondents indicating a positive correlation. Despite setting strategic goals and involving stakeholders, budget plans and allocations were found to be inadequate. Financial mobilization demonstrated a similar trend, with 35% of respondents acknowledging some effectiveness, but the direct impact on service delivery remained minimal. Financial controls showed a moderate positive relationship, with 55% of respondents agreeing that effective controls contributed to improved service delivery. The study concluded that while financial planning, mobilization, and controls are critical components, their individual effects on service delivery were constrained by other factors. Recommendations included enhancing the integration of these financial practices with broader organizational strategies to improve service outcomes. The study suggested that more comprehensive approaches incorporating financial planning, mobilization, and controls, along with additional measures, could lead to better service delivery in Bukedea District.
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