Juan Samuel Namugi2026-06-172026-06-172026-05-04https://hdl.handle.net/20.500.12311/3353UndergraduateThis study is based on the effect of telematics technology on efficiency and sustainability at Glovo Uganda. It is based on three main aspects, which include vehicle tracking technology, driver behavior monitoring technology, and fuel management technology. Data collection is done using 68 questionnaires distributed to the company's drivers and fleet managers. The findings show that technology can be used to track vehicles and adjust the route in real time. As a result, the time taken to travel is reduced. Driver behavior, such as speeding is improved. Fuel management technology is used to reduce the environmental impact. One thing to note is the way these technologies work together. Drivers know they are being monitored which means they drive differently. When the route is adjusted in real time, it means the entire process is improved. From the data collected, it is evident that the technology is working. This research shows that telematics technology is useful in making fleets operate at a lower cost with less fuel. Glovo Uganda can improve its operations by purchasing quality telematics technology and training its drivers to use the technology. More research is still needed to understand the effect of the adoption of telematics technology on fleet performance and the environment.en