Samuel Luanda Hangyi2026-08-132026-08-132026-05-14https://hdl.handle.net/20.500.12311/3507UndergraduateThis study examined the impact of logistics outsourcing on operational efficiency of manufacturing industry in Uganda, focusing on Nile Breweries Limited. Indeed, as Christopher (2016) notes, it is evident that logistics outsourcing will be significant for manufacturing firms in operational performance improvement, cost reduction, and supply chain responsiveness. The study considered the following: first, the review of logistics costs and delivery time in outsourcing; the second, the examination of views of the key respondents on outsourcing; and third, the evaluation of operational efficiency in outsourcing. In conducting the research, a case study using mixed methods of research, both quantitative and qualitative, was adopted. Data on logistics costs and delivery times were collected and analyzed for the period after outsourcing. Qualitative data were collected using semi-structured interviews with selected key personnel drawn from Logistics/Supply chain, Operations, Finance, Procurement, Sales and Packaging. The population was 23 staff members, and the sample size of 22 respondents was arrived at using Yamane’s formula with 5% level of precision. The team conducted a pilot test to ascertain the appropriateness of the data collection instruments with expert review to ensure the reliability and content validity of the questionnaire. This study found that outsourced logistics reduce delivery times and result in cost savings for companies. However, it is less effective when conducted as a series of simple transactional agreements rather than a joint venture. According to Lambert and Cooper (2000), a jointure venture encourages communication and facilitates developing long-term relationships. Indeed, the respondents generally felt that they had experienced better on-time deliveries and lower costs. However, they also cited increased coordination complexity and service glitches. The interviews brought one central theme to light: outsourcing will only be effective when it is subject to a high level of managerial attention and continuous performance monitoring. The three-legged approach of managing partnerships well, building capacity, and monitoring performance has proven to be the key to the success of outsourcing. The lesson to be learned from these companies is that manufacturing organizations must form partnerships through collaborative outsourcing, with a close eye.enDissertation