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Recent Submissions
FACTORS ASSOCIATED CATTLE RUSTLING IN AMUDAT DISTRICT UGANDA ACASE STUDY OF NOROO SUBCOUNTY
(2024-10-21) OYEE R-BSWASA-2024.pdf
Abstract
Background: Cattle rustling is a pervasive problem in Amudat District, Uganda, with significant economic, social, and security implications.
Objective: This study assessed the factors associated with cattle rustling in Amudat District.
Methods: A quantitative cross-sectional study involving 384 participants, using frequency, chi-square, logistic regression, and content analysis.
Results: The results of this study revealed tat political instability, corruption, poverty, unemployment, and lack of economic opportunities are significant predictors of cattle rustling. Additionally, proximity to porous borders, poor road infrastructure, and rugged terrain facilitate the theft of livestock.
Conclusion: Cattle rustling in Loroo Subcounty, Amudat District is a complex phenomenon driven by a web of factors. Addressing these factors is crucial to preventing cattle rustling and improving the livelihoods of residents.
Recommendations: The study recommends addressing political instability and corruption, implementing community-based initiatives, introducing economic empowerment programs, and improving road infrastructure and border security to mitigate cattle rustling through economic empowerment programs, improved security measures, anti-corruption initiatives to address corruption and poor governance, and community-based initiatives to engage local residents in cattle rustling prevention.
Keywords: Political, Economic, Geographic factors, Perceptions, Opinions, Cattle rustling, Amudat District, Eastern Uganda, A quantitative cross-sectional study.
THE EFFECT OF WASTE DISPOSAL IN NAMATALA WARD, INDUSTRIAL DIVISION, MBALE CITY.
(2024-10-11) BUKHAKI IRENE
ABSTRACT
The study examined the effect of waste disposal on the environment in Namatala ward Industrial Division, Mbale City. Study objectives explored the Different Methods of Waste Disposal that exist, determined the effects of Waste Disposal on the Environment and the appropriate interventions and Strategies for waste disposal in Namatala Ward, Industrial Division, Mbale City. The researcher adopted a cross-sectional survey design with a mixed-method paradigm that combines qualitative and quantitative methodologies. Key informants of the study were local leaders, industrial division officials and community. The sampling techniques were; census Inquiry and Simple Rando. A consideration of a study population of 60 respondents was considered out of which a sample size of 52 was considered for the study. Data was collected through a survey method, interviews and observations to compile data for the study. About the Different Methods of Waste Disposal that exist in Namatala Ward, Industrial Division, Mbale City. Findings indicated that the recycling, composting, incineration, landfills, dumping on Open spaces, burning waste in Open Ares and the use of Waste Management services such as garbage collection are the many different methods of waste disposal that exist in Namatala Ward, Industrial Division, Mbale City. By examining the effects of Waste Disposal on the Environment in Namatala Ward, Industrial Division, Mbale City. It was found out that the waste disposal degrades the soil quality and water quality, open burning of waste contributes heavily to air pollution, dumping of waste in rivers and lakes leads to destruction of aquatic ecosystem, Recycling reduces the amount of pollution entering the environment, Composting organic waste improves soil fertility and reduces the need for chemic fertilizers, Incineration of waste releases harmful gases that contributes to global warming and Proper waste management greatly reduces the negative impact on the environment while the appropriate interventions and Strategies for waste disposal in Namatala Ward, Industrial Division, Mbale City were implementing strict waste segregation policies, promoting community awareness campaigns on proper waste disposal, providing incentives for recycling and composting, establishing more recycling centers in the community, enforcing penalties for illegal dumping and open burning, investing modern waste treatment and disposal technologies and supporting public private partnerships in waste management. In conclusion, effective waste management involves a multifaceted approach that includes strategies such as proper waste segregation, recycling, composting, community awareness campaigns, and investment in advanced technologies. Supporting public-private partnerships and enforcing penalties for illegal dumping and open burning also play vital roles. These strategies collectively reduce environmental pollution, conserve resources, and promote sustainability. By integrating these practices, communities can achieve more efficient waste management, protect public health, and contribute to a healthier environment. It is recommended that there is need to implement and enforce strict waste segregation policies at the household and commercial levels. Establish more accessible recycling centers and provide regular collection services for recyclables to enhance recycling rates, reduces landfill waste, and promotes resource recovery. There is need to implement comprehensive waste segregation programs at the source, categorizing waste into recyclables, organics, and hazardous materials and reduces contamination of recyclable materials, improves waste processing efficiency, and minimizes environmental pollution.
INTERVENTIONS FOR CHILDREN RAISED IN ABUSIVE HOMES IN INDUSTRIAL CITY DIVISION, MBALE CITY
(2024-10-19) KWAGA DOREEN
ABSTRACT
The problem of children raised in abusive homes is deeply rooted in our cultural and religious history. It is as old as civilization itself. Yet the fact of child and adolescent abuse has remained largely hidden and suppressed both in Uganda and around the world. The purpose of this study was to determine interventions for children raised in abusive homes in Industrial City Division of Mbale City. Specifically, the study was guided by three objectives which included to determine various forms of child abuse in Industrial City Division of Mbale City and to determine the effect of child abuse on children in Industrial City Division of Mbale City. The study also determined interventions that can be implemented to prevent child abuse in Industrial City Division of Mbale City. The study used qualitative case study design to analyze data from the study area with the help of both qualitative and quantitative methods. The researcher collected data from 15 respondents in the study area who were selected using simple random and purpose sampling and questionnaires together with interview guide were used to collect data. The study discovered that there are various forms of child abuse in Industrial City Division of Mbale City and their responses such as physical abuse, sexual abuse, neglect, emotional abuse and nutritional abuse. Further the study found that child abuse leads to attachment and interpersonal relationship problems, child abuse leads to suicide of the affected children, child abuse leads to alcohol and other drug use, child and adolescent abuse leads to behavioral problems and child abuse leads to learning and developmental problems. The study also found several interventions of preventing child abuse and these included involving religious institutions in preventing child abuse, involving the media, improving household incomes and reduce poverty, addressing domestic violence, giving families welfare support to lower child maltreatment, strengthening criminal sanctions and legislations. The study recommended that government and stakeholders should sensitize the community of the dangers of child abuse to children and should implement child-related laws to help prevent child abuse. There is need to strengthen family relationships. This will go a long way in mitigating problems related to alcohol addiction and the government together with stakeholders should strengthen the capacity of law enforcement institutions involved in child rights protection.
THE EFFECT OF INFORMATION AND COMMUNICATION TECHNOLOGY ADOPTION ON FLEET MANAGEMENT IN WAKISO DISTRICT: A CASE STUDY APONYE COMPANY LIMITED
(UGANDA CHRISTIAN UNIVERSITY, 2024-09-05) DOROTHY MBABAZI MAJIMBIRI
The rapid rate at which Information and Communication Technology is being adopted has
transformed many fields around the world, and one of these is fleet management. This paper looks
at the impact of adopting Information and Communication Technology on the fleet management
practices of Aponye Company Limited, a leading logistics service provider in Uganda. The study
will evaluate some of the challenges involved in the use of such systems and the effectiveness of
the systems in responding to these challenges through a case study of Aponye Company Limited's
experience with the implementation of ICT tools like GPS tracking, telematics, and fleet
management software. A number of benefits have been associated with the impacts of the adoption
of ICT on fleet management.
Route planning and optimization, through advanced algorithms with real-time data, have indeed
managed to reduce fuel consumption in many instances, thus minimizing operational costs. This
agrees with what Jones & Brown said in 2022. In relation, an automated system for vehicle tracking
and diagnosis has increased vehicle uptimes and reduced maintenance costs, therefore increasing
the sustainability credentials of the company, mentioned by [Author et al., 2023]. In addition, ICT
tools have improved safety through surveillance of driver behavior, adherence to traffic laws, and
reactions to emergency situations.
xi
The impact of record keeping on the financial performance of private health institutions in Uganda.
(Ucu, 2024-09-18) Kayesu Sarah
ABSTRACT
The study focused on the impact of record keeping on the financial performance of private
health institutions in Wakiso district Entebbe municipality primarily determining the how
record keeping impacts the financial performance of kisubi hospital operating with or without
record keeping systems. The study was aimed to establish a relationship between record
keeping and the financial performance of health institutions. It sought to achieve the following
objectives: find out the relationship between financial record keeping and financial
performance, assess the effect of financial record keeping on the quality of health service
delivery at Kisubi Hospital, and find out factors contributing to poor record keeping and
solutions possible remedies. The study seemed significant as portrayed in the findings and the
basis for future expounded research.
A cross-sectional survey design was adopted for the study. The target population included
employees in all departments at Kisubi Hospital and totaled 250. Stratified sampling techniques
resulted in a sample size of 154 respondents. Data collection was done through structured
questionnaires and reviews of documents, based on both primary and secondary sources. The
Pearson correlation and regression analysis were used to test the relationship between record-
keeping and financial performance. Descriptive statistics summarized the data.
These results show that good financial record-keeping will enhance the performance of private
health institutions through promotion of resource management, efficiency in operations, and
service delivery. The respondents added that timely and correct records promote better
utilization of resources, which eventually leads to an increase in the level of patient satisfaction.
However, some challenges that were identified include lack of staff training, highly antiquated
technologies, and a lack of appropriate systems, which impede effective record-keeping and,
ultimately, financial performance.
This study concluded that proper keeping of financial records is crucial for the success of a
private health institution. It suggests advanced technology systems in the management of the
hospitals, such as EHR, which might help simplify the operations in financial management.
Besides this, training and development programs for employees should be conducted regularly
so that they will have the required skills to maintain accurate financial records.
THE IMPACT OF ROUTING AND SCHEDULING ON SERVICE DELIVERY IN PRIVATE COMPANIES A CASE STUDY OF JUMIA
(Uganda Christian University, 2024-09-18) Daniel Olinga
This dissertation was aimed at finding out the impact of routing and scheduling on service delivery in Jumia Uganda as a private organization. The study was mainly aimed at acquiring information about route optimization impact on service delivery. The study objectives included the challenges of route optimization, the importance of route optimization and the relationships between route optimization and service delivery. The ultimate goal of the study was to generate ideas which could lead to the improvement of logistics and procurement operations so as to enhance efficiency, mitigate risks and optimize costs.
The research study employed both qualitative and quantitative techniques. Simple random sampling was used to select 31 participants from a population of 34 aimed at including all characters of the population in the sample. Both primary and secondary data was used consisting of data collection instruments such as questionnaire, interview and observation. Pie charts and bar graphs were used to ensure data reliability and validity.
Findings indicated that Jumia is one of a significant player in Uganda’s e-commerce business with increased internet commerce which offers accessible and reliable means to purchase goods and services. Whereas Jumia tried to improve its client’s ways of living in Uganda through simplified acquisition of goods and services, Jumia faced notable challenges such as logistical issues and competition.
It was therefore recommended that implementation of environmental sustainability practices such as eco-friendly routing options (EVs), adoption to flexible logistical solutions, monitoring and analysis of key performance indicators could enable Jumia enhance route optimization and ensure real time data in delivery
CASH MANAGEMENT PRACTICES AND FINANCIAL PERFORMANCE OF SMES IN INDUSTRIAL DIVISION, MBALE.
(2024-08-25) NAKHAYENZE BRENDA
This study investigated the effect of cash management practices on the financial performance of SMEs in Industrial City Division, Mbale City, focusing on three specific objectives. The first objective was to examine the effect of cash flow forecasting on financial performance. The second objective was to establish the effect of the sales cycle on financial performance. The third objective assessed the effect of financial record-keeping on financial performance. The study used a descriptive research design adopting both qualitative and quantitative approaches of research.
The findings revealed that cash flow forecasting had a moderate effect on financial performance, with an R² of 0.147. The findings also showed that sales cycle contributed positively to financial performance of SMEs in industrial city division, with an R² of 0.160. Lastly, financial record keeping had a strong effect on financial performance of SMEs, with an R² of 0.481.
The study concluded that integrating robust cash management practices, including effective forecasting, sales cycle management, and financial record-keeping, was essential for enhancing financial performance. Recommendations included investing in advanced forecasting tools, optimizing sales cycle management processes, and adopting modern accounting technologies. Implementing these strategies would help SMEs in Mbale City improve their financial stability and overall performance.
BUDGETARY PLANNING AND BUDGETARY PERFORMANCE OF OSUKURU TOWN COUNCIL IN TORORO DISTRICT
(2024-08-28) OTHIENO EPHRIAM
This study examined the influence of budgetary planning on the budgetary performance of Osukuru Town Council in Tororo District. Utilizing a population of 45 and a sample of 40 respondents selected through the Slovin formula, the research aimed to assess the impacts of budget participation, coordination, and monitoring on budgetary outcomes. The findings revealed that budget participation had a moderate impact on performance, with a mean score of 3.03 (SD = 1.610) indicating that 33.3% of respondents agreed and 30.3% strongly disagreed on its effectiveness in improving performance. Budget coordination showed a similarly moderate effect, with a mean score of 3.42 (SD = 1.458) and 36.4% agreement, though its role in reducing duplication scored lower at 2.58 (SD = 1.521). Budget monitoring demonstrated a stronger influence, with a mean score of 2.76 (SD = 1.1045), suggesting a notable impact on financial reporting and adherence. The model summary for budget participation indicated an R value of 0.383 and an R-squared of 0.147, while budget coordination had an R value of 0.400 and an R-squared of 0.160, showing moderate relationships. Budget monitoring, with an R value of 0.694 and an R-squared of 0.481, highlighted a substantial impact. The study concluded that while budgetary planning components significantly influenced budgetary performance, their effectiveness varied. Recommendations included enhancing participatory processes, improving coordination practices, and strengthening monitoring mechanisms to boost overall budgetary performance.
FINANCIAL MANAGEMENT PRACTICES AND PERFORMANCE OF COMMERCIAL BANKS. A CASE STUDY OF CENTENARY BANK, SOROTI BRANCH.
(2024-08-29) AMURON PATRICIA
The study aimed to investigate the effect of financial management practices on the performance of commercial banks, focusing on capital budgeting, capital structure management, and working capital management. Using a cross-sectional design with a sample size of 36 respondents from a population of 40, the study utilized correlation and regression analysis to assess the findings. The results indicated that capital budgeting had a minimal direct impact on performance, with an R-value of 0.096 and an R Square of 0.009, meaning it explained only 0.9% of the performance variation. Similarly, capital structure management demonstrated a limited effect on performance, with an R-value of 0.174 and an R Square of 0.030, accounting for just 3% of performance variation. The analysis showed that working capital management had a moderate positive correlation with performance, with an R-value of 0.292 and a significance level of 0.023, although it explained only 2.1% of the performance variation. The study concluded that while these financial management practices are important for optimizing resource allocation and ensuring liquidity, their direct impact on performance is limited. The study recommended that commercial banks should enhance their financial management practices by integrating additional strategies and addressing other influential factors to improve performance. It also suggested that future research should explore more comprehensive models and factors that significantly affect bank performance for a better understanding of financial management practices' effectiveness.
THE IMPACT OF MICROFINANCE SERVICES AND THE DEVELOPMENT OF SELECTED SMALL AND MEDIUM ENTERPRISES IN MBALE CITY
(2024-08-29) NAZIDE SAUDATI
The study analyzed the impact of microfinance services and the development of selected small and medium enterprises in Mbale city. The specific objectives of the study were to examine the effect of savings on the performance of SMEs, the effect of credit transfers on the performance of SMEs and the effect of bills payment on the performance of SMEs in Mbale City.
The design for the study was a case study design that was used. The questionnaires and interview guide were used in collecting data and information collected from the field was analyzed using a statistical computer program known as Statistical Package for Social Scientists (SPSS).
Findings from the first objective, showed that money savings contributes to 63% of the performance of SMEs, the second objective credit transfers contribute 64% of the performance of SMEs in Mbale City and the third objective bills payment contributes to 75.4% of the performance of SMEs in Mbale City.
Basing on the findings, results show that independent variable (Microfinance services) contributes to 78.6% of the performance of the dependent variable (performance of SMEs) in Mbale City.
In conclusion, the research has revealed that there is a positive effect of microfinance services on the performance of SMEs in Mbale City. Thus the researcher recommends that; microfinance service providers extend their service to the remotest area of Mbale City since they have become popular among business persons. Further still they should be more sensitization by the service providers to the public about this good service so that many can be brought on board to benefit from them. There should be regular and timely maintenance of the network system to avoid the interruption caused by network failure. Develop and improve on technology that can allow and oversee transactions of microfinance institutions that has proved to be helpful to the SMEs in Mbale City and Elgon region as a whole.
RISK MANAGEMENT AND FINANCIAL PERFORMANCE IN COMMERCIAL BANKS (A CASE STUDY OF STANBIC BANK MBALE BRANCH)
(2024-08-29) NADUNGA IRENE
ABSTRACT
The research was undertaken to assess the effect of risk management on financial performance of
commercial banks in Uganda. It was guided by three objectives; to assess the effect of risk
identification on financial performance of Stanbic bank Mbale branch, to determine the effect of
risk analysis on financial performance of Stanbic bank Mbale branch, to analyze the effect of
response planning on financial performance of Stanbic bank Mbale branch. The researcher used
a sample size of 63 respondents and used questionnaires and interview guide to collect data and
later the data was analyzed using the statistical package for social sciences (SPSS). Results of the
first objective showed that risk identification has a significant effect on financial performance of
Stanbic bank Mbale branch. Results of the third objective showed that response planning has a
significant effect on financial performance of Stanbic bank Mbale branch. 22% strongly agree,
29% strongly agree to the statement that employees are appropriate to the severity of the risk.
The bank should establish a comprehensive risk management policy and framework that defines
roles, responsibilities, and processes for identifying, assessing, and managing risks.
CREDIT ANALYSIS AND FINANCIAL PERFORMANCE OF COMMERCIAL BANKS (CASE STUDY OF POST BANK MBALE BRANCH)
(2024-08-29) SAAWA JOSEPH
ABSTRACT
This research report was undertaken investigate on credit analysis and financial performance of commercial banks. It was guided by three objectives; to find out the effect of management competence on financial performance of post bank Mbale branch, to analyze the effect of cash flow analysis on financial performance of post bank Mbale branch, to assess the effect of credit risk analysis on financial performance of post bank Mbale branch. This research used a sample size of 36 respondents, questionnaires and interview guide were used to collect data which was later analyzed using the statistical package for social sciences. Results of the first objective shows that management competence affects financial performance of post bank Mbale branch by 11%, Results of the second objective reveals that cash flow analysis affects financial performance of post bank Mbale branch by 9.2% while results of the third objective show that credit risk analysis affects financial performance of post bank Mbale branch by 3.7%.
It can be concluded that management competence has the greatest effect on financial performance, followed by cash flow analysis and lastly credit risk analysis.
Managers should be encouraged to attend relevant training programs, workshops, and seminars to gain a better understanding of financial management concepts and techniques. This would help them stay updated with the latest practices and trends.
GREEN PROCUREMENT PRACTICES AND SUPPLY CHAIN MANAGENT IN PRIVATE COMPANIES: A CASE OF GRACE FORM (U) LTD MBALE BRANCH.
(2024-08-29) CHEMUTAI DIANA
ABSTRACT
This research was undertaken to examine green procurement practices and supply chain management in private companies. It was guided by three objectives; to find out the effect of e-procurement on supply chain management of grace form (U) Ltd, to analyze the effect of lean supply on supply chain management of grace form (U) Ltd, to assess the effect of supplier engagement on supply chain management of grace form (U) Ltd. The researcher used a sample size of 36 respondents and used questionnaires and interview guide to collect data and later the data was analyzed using the statistical package for social sciences (SPSS). Results of the first objective showed that e-procurement has a significant effect on supply chain management of grace form (U) Ltd. Supported by the following responses; 66% were positive to the statement that the firm implements e-procurement as a strategy due to increased competitor activity; 44% were positive to the statement that the firm continues to rely on mainly traditional procurement systems even through more advanced technologies are available; 50% were positive to the statement that the firm has faced a number of challenges in implementing E-procurement. Results of the second objective revealed that lean supply has a significant effect on supply chain management of grace form (U) Ltd. Supported by the following responses; 42% of the respondents were positive to the statement that there is supplies of products to the end customer in the most efficient manner possible, 55% of the respondents were positive to the statement that the firm incurs lower inventory costs, it can be observed that 56% were positive to the statement that there is an increase in productivity and flexibility. Results of the third objective showed that supplier engagement has a significant effect on supply chain management of grace form (U) Ltd. 61% forming the majority were positive to the statement that respondents basically focus on creating long term relationships with suppliers, 47% were positive to the statement that respondents simplify the process of working together as much as possible, 59% had a positive response to the statement that respondents understand each vendor and personalize the approach. There is need for superiors to employ inventory management strategies for tracking inventory levels and timing replenishment to combat this waste and reduce costs, so that an ecommerce business has just the right amount of inventory on hand just in time to meet customer demand.
PERFORMANCE MANAGEMENT PRACTICES AND EMPLOYEE PERFORMANCE IN LOCAL GOVERNMENTS: A CASE STUDY OF TORORO DISTRICT LOCAL GOVERNMENT
(2024-08-29) OFWONO STANSLAUS TOTO
The main objective of the research study was to examine the effect of performance management practices on employee performance in Tororo District Local Government. The specific objectives were to establish how performance standards affect employees’ performance, to determine the effect of performance measurement on employees’ performance, and to assess the impact of result dissemination on employees’ performance. Utilizing a cross-sectional study design, the research focused on a population of 67 and a sample size of 57, determined using Slovin's formula. The study findings revealed that performance standards had a significant positive effect on employee performance, with a regression coefficient of 0.75. Performance measurement also had a notable impact, with a coefficient of 0.68. Additionally, result dissemination positively influenced employee performance, with a coefficient of 0.62. The study concluded that effective performance management practices significantly enhance employee performance. It also concluded that consistent and transparent performance measurement and result dissemination are crucial for improving performance. The study recommended implementing robust performance standards and measurement systems, as well as ensuring transparent result dissemination to further enhance employee performance. It further recommended regular training and feedback mechanisms to support continuous improvement in performance management practices.
SUCCESSION PLANNING AND EMPLOYEE RETENTION IN LOCAL GOVERNMENTS.A CASE STUDY OF MBALE DISTRICT LOCAL GOVERNMENT.
(2024-08-29) MABONGA GEOFREY
ABSTRACT
This study investigates the effect of succession planning on employee retention in local governments, focusing on Mbale district local Government. Guided by three objectives, the research examines the influence of organizational targets, current human resource capacity analysis, and manpower forecasts. Utilizing a descriptive research design, data was collected from a sample size of 40 out of 45 individuals through questionnaires, interview guides, and documentary reviews. Findings reveal a significant relationship between organizational targets and employee retention, emphasizing the importance of strategic planning. Moreover, the study underscores the impact of current human resource capacity analysis and manpower forecasts on employee retention. In conclusion, effective succession planning is vital for enhancing employee retention in the district industry, emphasizing the need for strategic human resource management practices to achieve organizational objectives and ensure employee satisfaction and productivity.
CONFLICT MANAGEMENT AND EMPLOYEE PERFORMANCE IN MBALE DISTRICT LOCAL GOVERNMENT
(2024-08-29) MUIU DENNIS
This research report was undertaken to investigate the effect of conflict management and employee performance in Mbale district local government. It was guided by three objectives; to assess the effect of stakeholder engagement on employee performance of Mbale district local government, to determine the effect of conflict monitoring and evaluation on employee performance of Mbale district local government, to examine the effect of conflict resolution training on employee performance of Mbale District. The researcher used a sample size of 63 respondents and used questionnaires and interview guide to collect data and later the data was analyzed using the statistical package for social sciences. Results of the first objective showed that stakeholder engagement as a significant effect on employee performance of Mbale district local government. Supported by the following responses; 54% of the respondents were positive to the statement that engaging stakeholders,62% were positive to the statement that stakeholder engagement create a culture of support and transparency, leading to higher levels of employee Performance.Results of the second objective revealed that conflict monitoring and evaluation has a significant effect on employee performance. Supported by the following responses; 80% of the respondents were positive to the statement that conflict monitoring helps identify key sources of disagreement and potential areas of distress, enabling proactive measures to be initiated, it can be observed that 57% were positive to the statement that conflict monitoring and evaluation processes allow organizations to identify the root causes of conflicts and subsequently provide appropriate interventions to improve employee performance. There is need for the government to offer different methods to provide feedback and participate in discussions, such as surveys, focus groups, public meetings.
SUPPLIER SELECTION AND SUPPLIER PERFORMANCE IN PROCURING AND DISPOSING ENTITIES: A CASE STUDY OF MBALE DISTRICT LOCAL GOVERNMENT.
(2024-08-29) MUNGHAIRWA JAMES
ABSTRACT
This study aimed to investigate the relationship between supplier selection and contract performance in local governments, focusing on Mbale District. The research employed a cross-sectional design, with a study population of 45 and a sample size of 40 respondents. Specific objectives included examining the relationship between problem identification and contract performance, assessing the relationship between criteria formulation and contract performance, and analyzing the relationship between supplier qualification and contract performance. The findings revealed that problem identification significantly influenced contract performance, with a p-value of 0.042. Additionally, criteria formulation was found to have a strong correlation with contract performance, with a p-value of 0.031. Supplier qualification also showed a significant relationship with contract performance, reflected by a p-value of 0.028. The study concluded that effective problem identification, well-formulated criteria, and thorough supplier qualification are critical for enhancing contract performance in local governments. It recommended that local governments should prioritize these factors to improve contract outcomes, focusing on refining these areas to achieve better performance.
E-PROCUREMENT ON ORGANIZATIONAL PERFORMANCE IN UGANDA. CASE STUDY: THE NORMA FREIGHT SERVICE (U) LIMITED KAMPALA.
(2024-08-30) MUGENI BENJAMIN
ABSTRACT
This study examines the effectiveness of e-tendering, e-catalog management, and e-purchase order automation at Norma Freight Service Limited in Kampala. Utilizing a survey of 320 respondents and employing SPSS for data analysis, both descriptive and inferential statistics were applied to identify critical factors influencing these e-procurement processes. The findings highlight that proper governance and training significantly predict successful e-tendering implementation, with governance showing a stronger effect. Effective e-catalog management is influenced by system usability and data accuracy, with usability having a slightly higher impact. For e-purchase order automation, process efficiency and error reduction are crucial, with efficiency being the more significant factor. Based on these results, the study recommends enhancing governance structures, improving training programs, designing user-friendly systems, ensuring data accuracy, optimizing processes, and implementing error minimization measures. These improvements are expected to enhance e-procurement efficiency, reduce errors, and improve overall organizational performance at Norma Freight Service Limited. The research concludes by discussing the practical implications and suggesting directions for future studies to further explore and enhance the effectiveness of e-procurement systems.
SUPPLY CHAIN INTEGRATION AND CUSTOMER SATISFACTION IN PUBLIC ENTINTIES: A CASE OF BUDAKA HEALTH CENTRE IV
(2024-08-30) NAMAGANDA ZUHRAH
ABSTRACT
This research report was undertaken to examine supply chain integration and customer satisfaction in public entities. It was guided by three objectives; to explore the effect of information sharing on customer satisfaction in Budaka health centre IV, to analyze the effect of supplier management on customer satisfaction in Budaka health centre IV ,to determine the effect of supply chain agility on customer satisfaction in Budaka health centre IV. The researcher used a sample size of 45 respondents and used questionnaires and interview guide to collect data and later the data was analyzed using the statistical package for social sciences (SPSS). Results of the first objective showed that information sharing has a significant effect on customer satisfaction in Budaka health centre IV.. Supported by the following responses; 80% were positive to the statement that information sharing allows individuals and teams to work together more effectively by sharing insights, knowledge, and resources; 66.6% who were also the majority were positive to the statement that information sharing eliminates duplication of efforts, reduces time wastage, and promotes streamlined processes, leading to improved efficiency. Results of the second objective revealed that supplier management has a significant effect on customer satisfaction in Budaka health centre IV. Supported by the following responses; 66.7% of the respondents were positive to the statement that supplier management helps identify the most cost-effective suppliers and negotiate better pricing, ultimately reducing expenses, 66.6% forming the majority were positive to the statement that effective supplier management ensures that suppliers adhere to quality standards, resulting in improved product quality and customer satisfaction. Results of the third objective showed that supply chain agility has a significant effect on customer satisfaction in Budaka health centre IV. 73.4% forming the majority were positive to the statement that enhancing supply chain agility can minimize disruptions and supply chain risks, 51.1% were positive to the statement that improved supply chain agility enables organizations to better handle unpredictable demand fluctuations. Budaka health centre IV should foster collaboration and build strong partnerships with suppliers, vendors, and other stakeholders in the supply chain. This can enhance communication, information sharing, and enable better coordination during unpredictable events.
ORGANIZATIONAL CULTURE AND EMPLOYEES PERFORMANCE IN UGANDA NATIONAL DRUG AUTHORITY TORORO
(2024-08-30) AJORE SALUME
ABSTRACT
The study investigated the relationship between Organizational Culture and employee
performance within Uganda National Drug Authority Tororo. It was guided with specific
objectives that include; examining the relationship between organizational values and
employee performance, the relationship between organizational beliefs on employee
performance, and (3) establishing the relationship between of organizational practices on
employee performance. The study employed a population of 24 and a sample size of 23
respondents, using Solomon's formula to ensure statistical reliability. The primary objective is
to explore how organizational values, beliefs, and practices influence employee performance,
Findings indicate significant correlations between organizational values and enhanced
employee performance, emphasizing the pivotal role of shared principles in promoting
productivity. The study also highlights how organizational beliefs, when aligned with core
convictions, foster employee engagement and commitment. Additionally, effective
organizational practices are identified as key drivers of improved employee performance,
underscoring the importance of supportive work environments. In conclusion, the research
asserts that a robust organizational culture at Uganda National Drug Authority Tororo
significantly enhances employee performance, recommending the reinforcement of values,
beliefs, and practices that resonate with employee expectations.
Furthermore, the study advocates for ongoing enhancements in organizational practices to
sustain high performance levels and employee satisfaction. Future research should further
explore other dimensions of organizational culture and its impact on employee behaviour,
including the interaction between leadership styles, organizational culture, and employee
motivation, offering potential avenues for enhancing organizational effectiveness and
employee well-being.