UCU Scholar

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Student's complaint management system
(Arikyo Collins, 2024) Arikyo Collins
Abstract Student’s complaint management system (SCMS) is a web-based platform that allows students to submit complaints and get feedback regarding various aspects of their educational experience, such as course content, faculty behavior, issues with semester results, or administrative issues. The system may also allow students to track the status of their complaints and receive updates on any actions taken. The goal of a web-based student complaint system is to provide students with a convenient and efficient way to voice their concerns and ensure that their complaints are addressed in a timely and appropriate manner. It can also help educational institutions to identify and address areas for improvement and enhance the overall student experience. Complaints are important drivers for improvement in service delivery for any enterprise. Like other types of customers, students also complain. Students’ complaints may result from actions of University/College management or government policy and regulations. However, to what extent all Universities/Colleges are effective or ineffective in managing these complaints is still a big challenge. The study implies that the Colleges should take complaints as an opportunity to improve their daily operations which will resolve hidden issues that were not known.
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A STUDENT INFORMATION SYSTEM PROJECT REPORT
(2024-11-08) IGIRANEZA TIMOTHY
This report outlines the implementation of a Student Information System (SIS) at Kisoro Municipal Vocational Institute, aiming to modernize administrative processes and enhance communication channels. The SIS was designed to digitize student records, streamline administrative tasks, and improve data security. The implementation process involved needs assessment, vendor selection, customization, data migration, training, testing, and deployment. The SIS features are; Secure Login and Logout, Dashboard, Manage Department, Course Management, Student Information and Records Management, Manage User List (CRUD), Manage Account Details, and Manage System Information. Challenges such as resistance to change, technical issues, and data migration complexity were encountered during implementation. However, the SIS has had a significant impact, improving efficiency, transparency, data security, accessibility, and decision-making processes. Recommendations include continued training, continuous improvement, and integration with other systems. Overall, the SIS implementation has positively transformed institute operations and has been well received by stakeholders.
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STUDENT
(2024-11-06) ATURINDA JORAM
The shift towards online examination and results management systems represents a transformative approach to assessment in educational institutions. This study explores the key features, advantages, and challenges associated with the implementation of online examinations. The research delves into the technological infrastructure required for seamless online assessments and investigates the impact of digital assessments on various stakeholders, including students, educators, and administrators. Additionally, the study examines the potential benefits of online examinations, such as increased accessibility, flexibility, and efficiency in the assessment process. Drawing upon case studies and empirical research, the study aims to provide insights into the successful integration of online examination and results management systems in educational settings. It critically analyzes the experiences of institutions that have adopted digital assessment methods, considering factors like security, scalability, and adaptability. Furthermore, the research explores the role of online examinations in promoting fair and unbiased evaluation, addressing concerns related to cheating and plagiarism. The study also considers the perspectives of students and educators on the transition from traditional to online examinations, examining factors influencing user acceptance and satisfaction. It investigates the effectiveness of online proctoring solutions, adaptive testing techniques, and the overall user experience in digital assessment environments.
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Analysis of the Factors Behind the Persistent Cattle Rustling in Karamoja Sub Region in Relation to Its Dwindling Development
(Uganda Christian University, 2024-12-10) Samuel Lokong
This study aimed at analyzing the factors behind the persistent cattle rustling in Karamoja Sub-region. It looked at; the causes of cattle rustling in Karamoja Sub-region, the effects of cattle rustling on the people of Karamoja Sub-region and the effectiveness of the measures the government uses to address the problem of cattle rustlint in Karamoja Sub-region. As a way of obtaining data from the local people on the study topic, the questionnaire was designed with probing questions on the study topic. It was found out that the causes of cattle rustling in Karamoja Sub-region are; uncontrolled flow of small firearms, high value put on cattle, high bride wealth, search for power and fame, enmity among the major tribes within Karamoja Sub-region. Furthermore 70% of the respondents when interviewed attributed the persistent cattle rustling in Karamoja Sub-region to high level of illiteracy among the Karamojongs and influence from the witch doctors that encourages the Karamojong young men to go for raiding with a claim that their pronouncements and charms make them successful and protected in case of any resistance. On the effects of cattle rustling on the people of Karamoja Sub-region, high death rate, poverty, displacement of settlements and development hindrance were found to be the effects of cattle rustling on the people of Karamoja Sub-region. The study also carried out an assessment on the effectiveness of the measures the government uses in addressing the problem of cattle rustling in Karamoja Sub-region and as a result, 34% of the targeted respondents said the measures that the government uses in addressing the problem of cattle rustling in Karamoja Sub-region are not effective at all, 52% said they were partially effective while 14% said the measures were effective.
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ORGANIZATIONAL DESIGN AND EMPLOYEE PERFORMANCE IN COMMERCIAL BANKS(CASE STUDY OF BANK OF AFRICA MBALE BRANCH)
(2024-11-22) Wangasa J L_BBA_2024.pdf
This research report was undertaken to investigate on organizational design and employee performance in Bank of Africa Mbale branch. It was guided by three objectives; to find out the effect of leadership style on employee performance of Bank of Africa Mbale branch, to analyze the effect of organizational culture on employee performance of Bank of Africa Mbale branch, to assess the effect of external environment on employee performance of Bank of Africa Mbale branch. The researcher used a sample size of 36 respondents then used questionnaires and interview guide to collect data which was later analyzed using the statistical package for social sciences. Results of the first objective shows that leadership style has a significant effect on employee performance of Bank of Africa Mbale branch, Supported by the following responses; 66% were positive to the statement that leadership styles that focus on employee well-being and development, such as servant leadership, contribute to higher job satisfaction; 44% were positive to the statement that transactional leadership, which emphasizes rewards and consequences based on performance, fosters a sense of accountability among employees, 50% of the respondents had appositive response to the statement that leadership styles that encourage creativity, such as transformational or participative leadership, provide employees with the freedom to explore new ideas and approaches. Results of the second objective reveals that organizational culture affects employee performance of Bank of Africa Mbale branch and was supported by the following responses which include; 55% of the respondents were positive to the statement that an organizational culture that promotes flexibility and adaptability helps employees adjust to changes more easily while results of the third objective showed that external environment has a significant effect on employee performance of Bank of Africa Mbale branch supported by 47% were positive to the statement that high competition can motivate employees to excel, but excessive pressure may lead to stress and burnout, negatively impacting performance. The bank should foster open communication, encourage collaboration, and provide clear expectations and constructive feedback. Leaders should lead by example, demonstrating commitment and integrity, which can inspire employees to perform at their best.
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IMPACT OF DIVORCE ON SOCIAL WELL-FARE OF GIRL-CHILD IN ONGINO SUB-COUNTY, KUMI DISTRICT
(2024-11-14) IYOGIL CECILIA EDITH
ABSTRACT This study investigates the impact of parental divorce on girls in Ongino Sub-County, focusing on emotional well-being, social behavior, academic performance, and support systems. Findings reveal significant emotional challenges, with 18.3% of girls rarely feeling happy and 37.1% showing minimal concern about their future. Socially, 60.0% of respondents perceive their friendships as negatively affected by the divorce, and older girls are notably more sensitive to these changes. Academic performance is also impacted, with 51.4% of girls believing their school performance has deteriorated and 30.3% rating their performance as below average. The study highlights the mixed results in social interactions: 64.0% of girls lack reliable friends, affecting their social support networks, and about 31.4% rarely participate in social activities. Furthermore, only 18.9% of girls consistently spend time with both parents together, pointing to reduced parental engagement. Health-related issues are prevalent, with 47.4% experiencing health problems since the divorce. Statistical analyses reveal significant relationships between age and perceived impact on friendships (Chi-square = 6.871, p = 0.032) and between reliance on friends and perceived impact on social relationships (Chi-square = 10.751, p = 0.001). These results suggest that older girls and those with reliable friends are more sensitive to social disruptions caused by divorce. The impact on academic performance is also statistically significant (Chi-square = 6.050, p = 0.049), with 52% of girls experiencing a decline in performance, and increased absenteeism among those from divorced families (Chi-square = 3.972, p = 0.046). The study underscores the need for targeted support systems. Recommendations include enhancing familial support, implementing emotional and social interventions, establishing academic support programs, and addressing socio-economic challenges. Gender-specific strategies are essential to address internalizing behaviors and support girls through the complexities of parental divorce. These findings highlight the importance of comprehensive and tailored support to mitigate the adverse effects of parental divorce on girls' emotional, social, and academic well-being.
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EFFECT OF STIGMA ON HIV/AIDS ORPHANED CHILDREN IN NABIGANDA TOWN COUNCIL, BUTALEJA DISTRICT
(2024-11-15) BASHIHWENDERA ESEZA
This research study was guided by the topic Effect of stigma on HIV/AIDS orphaned children in Nabiganda Town Council, Butaleja district. It was guided by the following research objectives: To assess effect of labeling and discrimination on HIV/AIDS orphaned children in Nabiganda Town council in Butaleja District, to find out the effect of stereotyping on education among HIV/AIDS orphaned children in Nabiganda Town council in Butaleja District and lastly to examine the relationship between stigma and Nutrition among HIV/AIDS orphaned children in Nabiganda Town council in Butaleja District. The study was guided by three research questions. This study used both a quantitative and qualitative research design and it considered a population of 100 participants which arose at a sample size of 80 respondents. The study used descriptive statics where mean standard deviation and graphs were used in the study. The study findings revealed that: Numerous risk factors contribute to HIV/AIDs poor levels such as labeling and discrimination, that HIV/AIDS discrimination is directed towards families and uninfected children as a result of stigmatization at home, that paternal bereavement leads to stigmatization of HIV orphaned children regardless of their own HIV status in addition to this, revealed that stereotyping has an impact on education of HIV orphaned children, that HIV/AIDS stereotyping affects educational wellbeing of HIV orphaned children in terms of enrolment, that stereotyping consequently diminishes orphaned children‟s morale for attendance, that stereotyping limits access to resources of HIV/orphaned children in addition to this findings also revealed that: Stereotyping has an impact on education of HIV orphaned children, that HIV/AIDS stereotyping affects educational wellbeing of HIV orphaned children in terms of enrolment that poor nutrition accounts for increased disease burden among HIV/AIDS children under the age of five. The study recommended that: There should be more investments by different Governments in a number of strategies to ensure that HIV stigmatization is reduced in different communities and lastly that there is need for the to sensitize the community and people taking care of HIV affected children to always have proper meals that can help ensure that they avoid diseases.
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THE EFFECT OF DISASTER ON FOOD SECURITY IN BUMBO SUB COUNTY NAMISINDWA DISTRICT.
(2024-11-10) Wamukota Denis
The study set out to determine effect of disaster on food security in Bumbo Sub-County, Namisindwa District .The study was guided by the three objectives which included determining the effect of Wetland on food security in Bumbo Sub-County, Namisindwa District, establishing the effect of high temperature on food security Bumbo Sub-County, Namisindwa District and establishing the effect of high population on food security in Bumbo Sub-County, Namisindwa District. The study used a case study strategy which was Bumbo sub-county,Namisindwa district and it also used descriptive research dsign.to achieve the set objectives the study used random sampling and purposive sampling in sample selection .A sample of 63 respondents was selected from the population of 76 who comprised of sub county chief,LC IIIaccountant,production department, community based department, administration,health department and DSC. The information was obtained by the use of questionnaires and interview guide. The study revealed information about the effect of wetlands on food security ,it was found that wetlands encourage growing of crops like yams ,rice and others, they also get fish from wetlands which act as source of food supplement ,they get water for irrigation during dry season to water their crops, wet lands act as water catchment area which has enabled us to grow vegetables.in addition about the effect of high temperature on food security it was revealed that high temperature have led to wide spread of hunger and starvation among people, high temperature have led to planting of drought resistant crops in order to cope up with the situation, high temperatures have led to drying of their crops hence famine ,high temperatures affect the health of crops and harvest is always little or nothing at all and high temperatures have affected water table making it hard for crops and other plants to accesswater. Besides about the effect of high population on food security it was realized that it hasresulted into soil infertility due to over cultivation,they are experiencing global warming which is as a result of distraction of ozonelayers, there are many plastic materials dumped everywhere which act as water lodging areas and water does not reach underneath the soil and crops are drying because of lack of mineral nutrients in the soil. in conclusion ,disaster impacts a lot on food security in terms of high temperatures ,high population and wetlands which provide water for irrigation ,growing of drought resistant crops, distraction of ozone layers, drying of crops, fish population is also affected and the harvest of rice is always poor. The researcher recommends that Bumbo Sub county authorities should encourage people to practice irrigation during dry season, family planning, practice afforestation,and application of fertilizers to increase on crop yield.
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EXAMINING THE SOCIO-ECONOMIC CHALLENGES FACED BY THE ELDERLY IN (KIROMBE) LIRA CITY WEST
(Uganda Christian University, 2024-11-07) Mildred Rebecca Apio
ABSTRACT The purpose of the study was to examine the socio-economic challenges faced by the elderly in Kirombe, Lira City West, Northern Uganda. The research study’s objectives were aimed at assessing the social challenges faced by the elderly: the economic challenges they face and whether there are any stakeholders' efforts in addressing these socioeconomic challenges faced by the elderly in Kirombe, Lira City West. The study employed both qualitative and quantitative methods of data collection. A quantitative method was used during the questionnaire approach which analyzed the numerical data of the elderly on age, household number, and percentage of health care access. A qualitative data collection method was used to collect non-numerical data through descriptive interviews with the Community Development Officer. According to a population sample N= 18 respondents, On Gender distribution 61.1% of the respondents were men and 38.9% were women. Data collected revealed that the elderly in Kirombe faced significant challenges, The social challenges included, lack of social interaction which was at 16.7%, limited mobility which was at 33.3%, lack of recreation facility was at 5.6%, poor health at 38.9% and others(discrimination, stigma ) Economically, the elderly suffer from Insufficient income which was at 44.4%, high medical expense was at 33.3%, debt was at 11.1% and others (dependence of family, high cost of living) at 11.1%. Furthermore, in the stakeholders’ efforts to address the socioeconomic challenges faced by the elderly in Kirombe Lira City West, Local Council leaders, and community development officers, allocate funds through programs like Social Assistance Grant for Empowerment (SAGE), Parish Development Model (PDM) and the Local Council Leaders participated in mobilizing older persons to benefit from these social protection programs.
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THE IMPACT OF DIGITAL CURRENCIES ON TRADITIONAL BANKING SYSTEMS WITHIN MUKONO DISTRICT.
(UGANDA CHRISTIAN UNIVERSITY., 2024-09-05) AKELLO REBECCA.
The beginning of numeral coins, counting cryptocurrencies besides central bank numerical coins, has transported around an example change in the monetary scene. This piece discovers the complex impression of digital currencies on traditional banking systems, seeing the chances and trials. The study starts by probing the growth of numerical coins, emphasizing its high-tech basics and the dynamic services of its acceptance. Observing at the possible paybacks that numerical coins convey to the fiscal segment, such as amplified fiscal addition, quicker and discounted cross- border dealings and amplified clarity through mass series expertise. On the extra indicator, the piece unfavorably examines the pressures and trials that numerical coins pose to old-fashioned funding organizations. Matters like disintermediation, working perils and the possible harm of mechanism over fiscal plan are inspected in wisdom. In calculation, the training inspects the adjusting background neighboring numerical coins, lecturing the basic for a clear context to pledge strength, customer security and just rivalry. Their quest customs a proportional method, inspecting event trainings and actual samples of nations and fiscal organizations embracing or repelling the numerical cash rebellion. Perceptions from discussions with manufacturing specialists, strategy creators and investment experts subsidize to a complete accepting of the vibrant communication amongst numerical coins and old-fashioned investment. In accumulation, the training expects forthcoming drifts and growths in the association between numerical coins and the old-fashioned investment segment. It evaluates the possible for co-occurrence and association amongst the two schemes, as well as the growth of lending amenities in reaction to numerical disturbance. In assumption, this piece condenses the outcomes to deliver a secure perception on the influence of numerical coins on outdated investment structures. It subsidizes to the continuing argument about the forthcoming of investment, as long as perceptions that can update officials, fiscal organizations and extra shareholders as they pilot the developing background designed by numerical coins. Keywords: Old-fashioned panels, strategy creators, fiscal organizations.
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ANALYSING THE IMPACT OF HUMAN RESOURCE MANAGEMENT ON ORGANISATIONAL PERFORMANCE CASE STUDY OF THIQA DIGITAL FINANCE.
(UGANDA CHRISTIAN UNIVERSITY, 2024-09-06) Edith Mutesi
This study investigated how human resource management (HRM) practices affect organizational performance at Thiqa Digital Finance Limited in Uganda. Employing both quantitative and qualitative methods, the research surveyed 44 out of 50 employees, using a descriptive research design. Data collection involved a mix of primary and secondary sources, including questionnaires, observations, and interviews. The study concluded that effective HRM practices such as HR planning, employee training and development, job satisfaction, job evaluation, recruitment and selection, performance appraisal, and occupational health and safety significantly enhance organizational performance. Among these, HR planning emerged as particularly influential. The research highlighted the importance of focusing on training, recruitment, job security, and health and safety to maintain and improve organizational performance. It suggested that HRM practices should be regularly reviewed and updated to sustain or boost company performance.
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ENHANCING FINANCIAL LITERACY AND ENTREPRENEURSHIP BEHAVIOUR AMONG MARKET VENDORS: A CASE STUDY OF KIKO MARKET WITH FOCUS ON EMYOOGA PROGRAM.
(UGANDA CHRISTIAN UNIVERSITY, 2024-09-06) Mellan Nambatya
The market vendors provide the informal economy of Uganda with necessary goods and services that help a large fraction of the population. A significant number of Ugandan market vendors have to experience struggles in business due to limited financial literacy and entrepreneurial skills. As noted by Musoke (2021), "an overwhelming percentage of the vendors" in Ugandan markets operate with a very basic understanding of financial management, hence curtailing their potential for saving, investment, and business expansion. This might lead to heightened vulnerability to predatory lending, a lack of access to formal credit, and mediocre growth in business. On the flip side, entrepreneurial behavior may unleash the power of opportunity identification, effective management of resources, and adaptability to changing market conditions among vendors.
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Effect of mobile money services on financial inclusion in kauga, mukono.
(Uganda Christian university, 2024-09-19) Atukunda Laura
This study investigates the impact of mobile money services on financial inclusion in Kauga, Mukono, focusing on accessibility, usage, and the socioeconomic benefits for underserved populations. By employing a mixed-methods approach, including surveys and interviews, we analyze how mobile money platforms enhance access to financial services among individuals lacking traditional banking infrastructure. Findings indicate that mobile money significantly improves transaction efficiency, savings behavior, and access to credit, particularly among women and low-income households. The study also highlights challenges such as digital literacy and trust in technology. Overall, mobile money services emerge as a vital tool for fostering financial inclusion, promoting economic empowerment, and bridging the financial gap in Kauga, Mukono. Recommendations for policy improvements and community-based training programs are proposed to maximize the benefits of mobile money in the region.
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The Effects of Rewards Management on Employee productivity
(Uganda Christian University, 2024-09-19) Wanyama Gerald
Rewards management system has a great influence on employee productivity Therefore the employee productivity is impacted positively once the rewards are good as expected
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The Role Of Tourism in the Economic Development of Uganda Acase Study of Bwindi Impenetrable National Park and the SorroundingCommunitirs
(Uganda Christian University, 2024-09-19) Obed Ainebyoona
Tourism has emerged as a key driver of economic development in Uganda, with Bwindi Impenetrable National Park and its surrounding communities offering a compelling case study. The park's gorilla trekking tourism has attracted international visitors, generating significant revenue that supports both national and local economies. For the surrounding communities, tourism has created employment, improved infrastructure, and spurred small-scale businesses such as handicrafts, hospitality, and guiding services. Additionally, the integration of local communities in conservation efforts has ensured a sustainable model where both economic growth and environmental protection thrive. This case study underscores the transformative impact of tourism in Uganda, fostering inclusive economic development while promoting conservation.
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Adoption of technology and performance of an organisation. Acase study of NWSC
(2024-09-19) NABEEKA SHARON
The adoption of technology significantly influences organizational performance, as demonstrated in a case study of the National Water and Sewerage Corporation (NWSC). This study explores how integrating modern technologies enhances operational efficiency, service delivery, and overall effectiveness within the organization. The study also aimed at Improved Service Delivery: The implementation of information and communication technologies (ICT) has streamlined processes, enabling NWSC to respond more effectively to customer needs. Enhanced data management systems facilitate better tracking of service requests and maintenance schedules. Operational Efficiency: Technology adoption has led to reduced operational costs and increased productivity. Automation of routine tasks allows employees to focus on more strategic activities, thereby improving job satisfaction and performance.Customer Engagement. This use of digital platforms for communication has fostered better relationships with customers. Feedback mechanisms have improved service quality by allowing the organization to adapt quickly to user needs. Sustainability and Growth, The strategic use of technology supports NWSC's long-term sustainability goals, ensuring that resources are managed efficiently while meeting the growing demands for water and sanitation services.
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The impact of community radio in promoting girl-child education
(Uganda Christian University, 2024-09-19) Kiko Evaline Martin Kenyi
The purpose of the study was to investigate the impact of community radio in promoting girl-child education: a case of Eye Radio Juba central Equatoria South Sudan. The study was guided by the following objectives; examining the status of community radio in the promotion of girl-child education in Juba South Sudan, assessing the role of community radio in promoting girls’ education in Juba South Sudan and examine the strategies used in community radio to promote girl-child education in Juba South Sudan. The study employed the use of a case research design where qualitative research approach was used. The method of data collection used during the study was interviews. A sample of 10 key informants who were selected staff of Eye Radio in Juba, Central Equatoria, South Sudan i.e. the head of programs, presenters, the station manager, producers and journalists was gotten using purposive sampling method. The study findings highlighted Eye Radio’s pivotal role in promoting girls' education in Juba, South Sudan through effective community radio strategies. The station's commitment to raising awareness, fostering community engagement, and advocating for girls' educational rights is evident in their diverse and impactful programming. By addressing local challenges, leveraging strategic partnerships, and embracing multimedia platforms, Eye Radio not only educates and empowers its audience but also influences public perception and mobilizes support for girls' educational opportunities. Despite operational challenges, their sustained efforts highlight Eye Radio as a trusted advocate and catalyst for positive change in promoting educational equity and gender equality in the region. Last, the study recommended continuous capacity building for Eye Radio staff, sustainable funding mechanisms beyond traditional donors, enhanced community engagement strategies involving local stakeholders, leveraging digital platforms to expand reach, and developing robust monitoring and evaluation frameworks to assess and improve program impact on promoting girl-child education.
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The effect of record keeping on financial performance of sme's
(Uganda Christian University, 2024-09-18) Alice Aliamo
The study sought to examine the effect that Record keeping could have on financial performance of SMEs in Kyaliwajjala market, Kiira Division. The researcher adopted a case study research design utilizing the quantitative approach. A Case study research design was selected because it enables the in-depth examination of the study problem with a view of providing rich data and a more comprehensive understanding of issues and problems applicable to real-life situations as recommended by Soy, (1997). The study used quantitative method (through self-administered questionnaires) in data collection for purposes of triangulation to get accurate and reliable data for the study. From a sample size of 50 respondents, the researcher chose to use simple random sampling, focusing on grocery stores, from where a total of fifty respondents were chosen to represent the sample population. Completed questionnaires were edited, coded, and entered into and categorized into themes and analyzed using SPSS 20 for Windows. Regression analysis was used to test the effect of each construct of Record-keeping on financial performance. In testing the significance of the model, adjusted R2 was used to measure the extent to which the variation in financial performance explains each construct of Record-keeping. Financial statistics were computed at a 95% confidence level to test whether there is a significant relationship between Record keeping and financial performance. The findings from the study reveal that Manual bookkeeping is still prevalent among small businesses, especially in markets where digital access is limited. However, manual methods increase the likelihood of errors, such as miscalculations, lost receipts, or duplicate entries, which can distort financial reports. The study suggested that transitioning to digital bookkeeping systems is the most effective way The study therefore concludes that Record-keeping has effect on financial performance of SMEs and recommends proper record filling, retention and retrieval in order to improve financial performance of SMEs.