(Uganda Christian University, 2024-09-13) Josephine Ater Abiting
This study examines the effects of job design on staff satisfaction and productivity at MTN Uganda. The research explores the implementation of job structuring, flexi-time, and flexible work arrangements as part of job design approaches to improve employee satisfaction and performance. Data were collected using questionnaires distributed to a sample of 289 employees across various departments. The findings reveal a positive correlation between well-structured job design and higher levels of employee satisfaction and productivity. The study recommends further refinement of flexible work arrangements to meet evolving employee needs.