Browsing by Author "Kevin Ssentalo"

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    The Effect of Public Financial Reforms on Service Delivery in Uganda's Local Government System
    (Uganda Christian University, 2023-09-12) Kevin Ssentalo
    This research studied the effect of procurement planning on service delivery in Local government, a case study of Kampala town Council. The findings of the study revealed that there is a strong positive relationship between financial reform planning and service delivery. Most of the respondents strongly agreed with it. It explored to examine the roles under taken by the different stakeholders during financial reform planning in Kampala Town Council, to establish the factors affecting service delivery in Kampala Town Council and to establish the relationship between public financial reforms Planning and Service Delivery. The study will be of great importance to the people of Kampala Town Council and stakeholders that involved themselves in the financial planning process and service delivery of Kampala Town Council and the entire nation at large as the study unveiled financial reform planning and tasks management problems that has all along not been observed in the organization. The study employed self-closed end questionnaires to collect data. Data was collected using self-administered questionnaires. The study used stratified and purposive sampling techniques to draw representative samples and 50 respondents were involved in the study. This was done using relevant computer packages like Microsoft excel to derive at good tables and charts for easy and quick interpretation. Also the study undertook to examine the roles of different stakeholder in procurement planning and the following were found out; defining procurement requirements, dividing requirements allocated to a single procurement process into separate lots, integration of the diverse decision and activities, ensuring availability of sufficient funds to run the plans, developing of proposals and evaluation of potential service providers. Some factors were found to be affecting service delivery and these included the following corruption, lack of finances, the challenge of getting the right service provider, limited skilled personnel, also poor communication. The study also recommends the following; Corruption should be reduced by enforcing of strict rules and giving penalties, training the recruited workers, the procurement team should carryout research so as to find out a reliable service.