Browsing by Author "Florence Mukandungutse"

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    The impact of supplier evaluation practices on investor confidence among Small and Medium Enterprises in Kyaka II Refugee Settlement
    (Uganda Christian University, 2026-05-07) Florence Mukandungutse
    In this study, the effects of supplier evaluation techniques were evaluated on the investors' confidence among the SMEs operating in Kyaka II Refugee settlement in Uganda. This was carried out through three objectives. The study used the descriptive/correlational methodology in which quantitative data collection and analysis methods were used to collect information from 133 SME owners in the area using the self-administrative method of questionnaire. The results show that supplier evaluation techniques had a great joint influence on the investors' confidence (Aggregate mean=3.33) where quality assessment (Mean = 3.40) and cost assessment (Mean = 3.80) were highly influential and delivery performance moderately influential (Mean = 2.80). Investor confidence for SMEs was high (Mean = 3.75). A highly significant correlation was found between supplier evaluation methods and investor confidence (r = 0.68, p < 0.01). Some of the key obstacles encountered were unstructured supplier selection procedures and inadequate documentation (33.8%), poor record-keeping (21.1%), and undue emphasis on interpersonal relations (18.8%). Some suggestions to overcome the obstacles are organizing training sessions on how to conduct supplier evaluations (26.3%), developing procurement policies in writing (22.6%), and using community scorecards for evaluating suppliers' performances (21.1%). It is clear from the research that proper supplier evaluation techniques increase investors' confidence. Some recommendations include investing in training programs, using affordable technologies to monitor suppliers, developing policies that promote documentation, and fostering partnerships between investors and SMEs within the setting of refugees.