Browsing by Author "Lisa Utuwa Onesmus"

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    Impact of procurement planning on service delivery In public organizations: a case study of Mukono Municipality
    (Uganda Christian University, 2026-05-05) Lisa Utuwa Onesmus
    The presented research examines the effect of procurement planning on service delivery within public organizations, including an examination on of the relationship between needs assessment and service delivery, an assessment of the relationship between budget integration and service delivery , and an exploration of the relationship between risk identification and service delivery in the case of Mukono Municipality. The research was driven by three main objectives, which include, examination of the relationship between needs assessment and service delivery, assessment of the relationship between budget integration and service delivery, and the exploration of the relationship between risk identification and service delivery in Mukono Municipality. A cross-sectional case study design was used , involving a sample of 45, the population comprised stakeholders which included , the Town Clerk, Municipal Procurement Officer, Chief Finance Officer, departmental heads, staff of the Procurement and Disposal Unit (PDU), registered suppliers, and community representatives. This population sample size was reduced to 40 respondents, through the use of stratified and purposive sampling methods. Methods used of data gathering were questionnaires, key informant interview, and document review . Questionnaire consisted of 29 questions using a five _ point Likert scale, which include demographic characteristics of respondent, needs assessment (6 questions), budget integration (6 questions) risk identification(6questions), and service delivery (6 question. Results from the correlation analysis show that all the components of procurement planning had positive correlations with service delivery as follows : needs assessment (r = 0.412, p =0.019) ; budget integration ; the components accounted for 38.9% of the total variance of service delivery (r = 0.537,p = 0.002) ; and risk identification ( r = 0.446, p = 0.011). Findings from multiple regression analysis show that (R2 = 0.389, = 6.083 , P = 0.003) budget integration as the only unique predictor(B = 0.458, p = 0.007). The study shows that there is a significant positive correlation between procurement planning and training of the service staff and proper use of the risk register . Additional recommendations target the public delivery in Mukono Municipality , and budget integration emerges as the most important aspect of the improvement here . The PPDA, Ministry of finance, and office expenditure management and contingency planning . The study recommends strengthening budget integration and developing a need assessment through the introduction of medium- term justification and reducing political interference by using the office of the Auditor General .