THE EFFECT OF ORGANIZATION DIVERSITY AND INCLUSION ON EMPLOYEE PERFORMANCE AT TEXTILE INDUSTRY JINJA (U) LTD
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Date
2024-10-03
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UCU
Abstract
This study investigated the effect of organizational diversity and inclusion on employee performance at Textile Industry Jinja (U) Ltd. Employee performance is critical to an organization's success, directly impacting productivity, efficiency, and business outcomes. High-performing employees drive innovation, enhance customer satisfaction, and foster a positive workplace culture. Performance management, if properly carried out, is very important because it ensures the realization of all the goals set by organizations to ensure they remain competitive.
This research investigates the effects of demographic diversity, cognitive diversity, and cultural diversity on employees' performance. The authors also identified that demographic diversity empowers creativity and innovation while cognitive diversity promotes problem-solving and decision making. Cultural diversity brings a culture of inclusive collaboration and respect for other people's opinions. Diversity-inclusion proved to be positively related to employees' performance.
It used a mixed-methods approach by incorporating both quantitative and qualitative methods in its data collection and analyses. The population that was to be studied were all employees working at the Textile Industry Jinja (U) Ltd, and a sample size of was selected. The collection of data was done through the use of questionnaires, interviews, and focus groups, whereas the analysis was done through the use of statistical software and thematic analysis.
The findings have indicated that issues of diversity and inclusion do matter in the performance of employees; diverse teams are more creative, innovative, and solve problems much better. The study recommends that organizations should ensure diversity and inclusion initiatives to improve employee performance for the success of the business. Further research is needed to explore the impact of diversity and inclusion on employee performance in other industries and contexts. This will be a contribution to increased knowledge in the area of diversity and inclusion, showing the effects on employee performance caused by demographic, cognitive, and cultural diversity. Therefore, practical implications for organizations involve making improvements in employee performance through diversity and inclusion initiatives that drive business performance.