Analysing the Impact of Human Resource Management on Organisational Performance: A Case Study of Thiqa Digital Finance
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Date
2024-09-06
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Uganda Christian University
Abstract
This study investigated how human resource management (HRM) practices affect organizational performance at Thiqa Digital Finance Limited in Uganda. Employing both quantitative and qualitative methods, the research surveyed 44 out of 50 employees, using a descriptive research design. Data collection involved a mix of primary and secondary sources, including questionnaires,
observations, and interviews.
The study concluded that effective HRM practices such as HR planning, employee training and development, job satisfaction, job evaluation, recruitment and selection, performance appraisal, and occupational health and safety significantly enhance organizational performance. Among these, HR planning emerged as particularly influential. The research highlighted the importance of focusing on training, recruitment, job security, and health and safety to maintain and improve organizational performance. It suggested that HRM practices should be regularly reviewed and updated to sustain or boost company performance.