STRESS MANAGEMENT ON EMPLOYEE PERFORMANCE
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Date
2024-09-04
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Abstract
This concept of stress management is recognized as a best practice for Human
resource management and has been found with vital and crucial effect on the
employee performance because it leads to either productivity or unproductivity of
employees. Therefore, this research explores the relationship between stress
management practices and employee performance within the 7 star cleaning
services at Uganda Christian University. The performance of employees leads to
the achievement of organizational goals and objectives though it can be affected
by work related stress which in the end reduces productivity, increases
absenteeism and reduces job satisfaction. This study therefore aims to identify
how effective stress management can enhance employee performance in an
environment with stress.
In this study a mixed methods approach was used, both quantitative from the
structured questionnaires and qualitative from the interviews with the 92
employees. The study revealed a positive correlation between stress management
practices and employee’s performance which indicated that positive stress
management leads to improved productivity. Stress management practices that
were identified include supportive leadership, effective communication and
resources to mitigate resources should be provided. The findings show that 7star is
a high stress sector since it provides cleaning services so stress management
practices have to be implemented. Therefore, through implementing a supportive
environment, there would be an improvement in employee well-being enhance
performance and reduce costs associated with poor performance. In conclusion,
there is need for continuous training on stress management practices and culture
of supportive leadership employed.