Primary Health Care Services and Citizens’ Satisfaction in Pawor Sub County, Madi Okollo District
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Date
2025-06-03
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Uganda Christian University
Abstract
Primary Health Care (PHC) Services play a critical role in promoting Community well-being and ensuring accessible, affordable, and equitable health services. This study examined the relationship between Primary Health Care Services and Citizens’ Satisfaction in Pawor Sub-County, Madi Okollo District. The research sought to assess the availability, accessibility, quality, and efficiency of Primary Health Care (PHC) Services delivery and how these factors influence citizens’ satisfaction level. The study adopted a descriptive research design, utilizing both qualitative and quantitative methods to collect data from key stakeholders, including health service provider, local government officials, and community members. Primary data would be gathered through survey, interviews, and focused group discussions, while secondary data would be obtained from relevant reports and policy documents. Findings from this study are expected to provide deep understanding into the strength and challenges of Primary Health Care (PHC) service delivery in Pawor Sub-County. The study would also pointout areas for improvement to enhance citizens’ satisfaction and overall health outcomes. The results would be beneficial to policymakers, health practitioners, and development partners in formulating strategies to strength primary health care systems in Madi Okollo District. Keywords, Primary Health Care, Citizens’ satisfaction, Service Delivery, Madi Okollo District, Health System.
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Undergraduate
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APA