Digital transformation and financial record-keeping among Small and medium Enterprises in Bugujju, Mukono District
| dc.contributor.author | Daisy Hilda Ikiror | |
| dc.date.accessioned | 2026-09-05T08:08:51Z | |
| dc.date.available | 2026-09-05T08:08:51Z | |
| dc.date.issued | 2026-06-04 | |
| dc.description | Undergraduate | |
| dc.description.abstract | This study examined the relationship between digital transformation and financial record-keeping among Small and Medium Enterprises (SMEs) in Bugujju, Mukono. The study was motivated by the increasing need for SMEs to adopt digital technologies in order to improve the efficiency, accuracy, and reliability of their financial management systems. Despite the growing importance of digital transformation, many SMEs continue to face challenges in maintaining proper financial records, which may negatively affect their performance and sustainability .The specific objectives of the study were, to examine the extent to which SMEs in Bugujju have adopted digital payment systems ( Mobile money, Online Banking, to assess the impact of digital tool adoption on the accuracy and safety of financial records among SMEs and to assess the relationship between digital transformation and financial record-keeping among SMEs, which enabled the collection of detailed information from respondents regarding their experiences and practices. Data were collected using structured questionnaires administered to SME owners, managers, and accounting personnel. A total of 44 respondents participated in the study, providing primary data for analysis. The data collected were analyzed using descriptive statistical methods, including frequencies and percentages, and the results were presented using tables for clarity and ease of interpretation. The findings of the study revealed that a significant proportion of SMEs in Bugujju have adopted digital tools such as accounting software, mobile applications, and electronic systems for recording financial transactions. The use of these digital tools has contributed to improved efficiency in financial record-keeping by reducing manual errors, enhancing accuracy, and enabling timely recording of transactions. Furthermore, the study established that digital transformation has significantly improved financial record-keeping practices among SMEs. Most respondents indicated that their financial records are accurate, timely, and easily retrievable. Digital systems were found to enhance the organization, storage, and accessibility of financial information, thereby supporting better decision-making and financial control. However, the study also revealed that some SMEs still experience challenges in maintaining complete and consistent financial records, particularly due to irregular updating of digital systems. The study also identified several challenges affecting the adoption and effective use of digital financial record-keeping systems. These include high costs associated with acquiring and maintaining digital technologies, lack of adequate digital skills among SME operators, and infrastructural challenges such as unreliable internet connectivity and electricity supply. In addition, concerns about data security and fear of data loss were found to discourage some SMEs from fully embracing digital systems. Based on the findings, the study concludes that digital transformation has a positive and significant impact on financial record-keeping practices among SMEs in Bugujju. However, the extent of its effectiveness is influenced by the ability of SMEs to overcome existing financial, technical, and infrastructural challenges. The study recommends that SME owners should be encouraged to adopt digital financial systems, while government and relevant stakeholders should provide support in terms of training, affordable digital solutions, and improved infrastructure to enhance digital adoption. The study further suggests that future research should be conducted in other geographical areas to compare findings and broaden the understanding of digital transformation and financial record-keeping practices among SMEs. | |
| dc.identifier.uri | https://hdl.handle.net/20.500.12311/3629 | |
| dc.language.iso | en | |
| dc.publisher | Uganda Christian University | |
| dc.title | Digital transformation and financial record-keeping among Small and medium Enterprises in Bugujju, Mukono District | |
| dc.type | Dissertation |