Online Counseling Management System Application

dc.contributor.authorJoel Nuwagaba Kugonza
dc.date.accessioned2023-10-25T15:05:59Z
dc.date.available2023-10-25T15:05:59Z
dc.date.issued2023-09-12
dc.descriptionThis is a dissertation.
dc.description.abstractThe development of the "Let’s Talk" Online Counseling Management Application System was driven by the increasing demand, for efficient health support services at Uganda Christian University (UCU) majorly in the counseling department. This report begins with an introduction highlighting challenges with the current system being used. It also outlines the objective of the study which is to make sure the students, staff and community around easily access the counseling services in and out of the campus premises conveniently and lastly the overview of how the system was designed implemented and its impact on the university community. The report also explorers the literature which looks at recent research and advancements in the field of online counseling management application systems, encompassing subjects such as mobile applications for individuals’ involvement in use of the counseling services through these application systems. The assessment also emphasizes recent developments in online counseling management applications and the shift in the future forecast. Let’s Talk aims to bridge the gap in health care services by creating a user confidential platform where students, staff and faculty can seek counseling and support. The application system offers features such as user profiles, appointment scheduling, real time chat with professional counselor’s resource libraries and tools to track progress. The implementation of Let’s Talk also involved collaboration between UCUs IT department Known as the University ICT Services (UIS), counseling services department and student representatives. The system was designed with a focus on user needs to ensure that individuals, with levels of proficiency can easily access and utilize it which is well emphasized in the report’s conclusion. The findings of this case study will be utilized for directing subsequent research and modifications to the ecosystem underpinning the online counseling management app systems.
dc.identifier.urihttps://hdl.handle.net/20.500.12311/1298
dc.language.isoen_US
dc.publisherUganda Christian University
dc.titleOnline Counseling Management System Application
dc.typeDissertation

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