The Impact of Workplace Stress on Employee Mental Health: A Case Study of Daily Monitor, Uganda

dc.contributor.authorPrudence Maria Nagawa
dc.date.accessioned2026-03-30T07:29:10Z
dc.date.available2026-03-30T07:29:10Z
dc.date.issued2026-03-24
dc.descriptionUndergraduate
dc.description.abstractThis study investigated the impact of workplace stress on the mental health of employees at Daily Monitor, a leading Ugandan media house. A mixed-methods, cross-sectional case study design was employed. Quantitative data were collected via structured questionnaires from 46 employees (85.2% response rate) using a 5-point Likert scale, and qualitative insights were gathered through semi-structured interviews with 8 participants. Data analysis was conducted using descriptive statistics, Pearson correlation, and multiple linear regression. The results of the descriptive statistics showed a workforce of mostly young, male journalists who experienced a great deal of stressors. The workload was found to be critically high (mean composite 3.82), where journalists experienced a constant need to fulfill tight deadlines. The work environment was found to be severely unsupportive (mean 2.51), where a glaring absence of mental health facilities was noted. The mental health of the employees was found to be substandard (mean 3.50), where a great deal of exhaustion, stress, and sleep problems were reported. Conflict at work was found to be moderate (mean 2.78). Inferential statistics supported the presence of a cause-and-effect relationship. The Pearson correlation showed a strong and significant relationship between all stressors and mental health. The multiple linear regression showed a strong relationship between the combined stressors and mental health, where 70.7% of the variance of mental health was explained by the presence of workload, conflict, and work environment. Workload was found to be the strongest predictor of mental health, where 31.7% of the explained variance was due to workload. The study concludes that the major cause of the mental health crisis at Daily Monitor is the excessive workload and the unsupportive work environment. The study, therefore, recommends that, as a matter of priority, the organization needs to implement the structured system for the management of workloads, implement the mental health support framework that includes counseling services, and enhance the physical and digital work environment. The recommendations are evidence-based and directly address the key factors identified in the study, quantifying the issues at Daily Monitor, providing the organization with an opportunity to address the problems.
dc.identifier.urihttps://hdl.handle.net/20.500.12311/3199
dc.language.isoen
dc.publisherUganda Christian University
dc.titleThe Impact of Workplace Stress on Employee Mental Health: A Case Study of Daily Monitor, Uganda
dc.typeThesis

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