Browsing by Author "DUSMAN RUTH"

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    IMPACT OF PROCUREMENT PLANNING ON SERVICE DELIVERY IN PUBLIC ORGANISATION.
    (UGANDA CHRISTIAN UNIVERSITY, 2024-09-26) DUSMAN RUTH
    This study investigates the impact of procurement planning on delivery within a public sector organization, specifically focusing on Mukono District. The research is guided by three main objectives which includes to examine the role of different stakeholders in the procurement planning process, to determine how effective procurement influences service delivery in Mukono District. While procurement has positively affected services, challenges such as inadequate training and resistance from external stakeholders hinder the full realization of benefits. This aligns with the findings of Grillitsch and Rekers (2016), who argue that stakeholder collaboration is vital for successful public procurement, yet often falls short. Positively, many participants noted improvements in accountability and transparency, as well as reductions in project delays and cost overruns. These observations are consistent with Smith and Irani (2003), who emphasize the importance of quality control in enhancing project efficiency. However, the study also identified gaps in the continuous review and updating of quality plans. Oakland (2014) indicated that regular updates are necessary to sustain their effectiveness beyond mere delivery. Finally, the study assessed how the procurement process impacts delivery and concluded that the choice of procurement method significantly affects both the timing and quality of delivery. This supports Thai's (2001) argument that procurement processes should be carefully selected to align with organizational objectives and supply chain needs. He advocates for improved stakeholder engagement, modernization of quality plans, and careful selection of procurement processes to enhance service delivery in Mukono District.This study contributes to the existing body of knowledge by providing empirical evidence on the significance of these factors in public procurement, particularly in Uganda