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  1. Home
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Browsing by Author "GODFREY AFUKAR PETER SAKATA"

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    Contracts Management and Supply Chain Efficiency: A Case Study of Windle International Uganda.
    (Uganda Christian University, 2025-08-20) GODFREY AFUKAR PETER SAKATA
    This study investigates the impact of contracts management practices on supply chain efficiency at Windle international Uganda, a non-governmental organisation operating in the education sector. recognising the critical role of effective contract management in ensuring timely and cost effective delivery services, the research aims to identify how contract clarity, risk mitigation strategies and ongoing monitoring influence supply chain performances. A quantitative approach was employed to get data using structured questionnaire. The sample comprised procurement officers, contracts administrators, supply chain personnel, suppliers. Data analysis involved descriptive statistics to quantity responses. Finding reveal that a significant majority (76.8%) of respondents perceive contract terms as clear, attributing this to the use of standardised templates and legal reviews. However, ambiguities in contract terms still lead to delays and inefficiencies as reported by 62.6% of the participants. Risk mitigation clauses such as penalties for non- compliance and force majeure provisions are commonly included and deemed effective by 72.1% of the respondents. Nonetheless, challenges like legal complexities and supplier resistance persist Continuous monitoring practices, including the use of key performance indicators (KPIs) and regular audits, are in place with 67.4% of the respondents engaging in a monthly or continuous monitoring. Despite this, barriers such as inadequate resources and poor data management hinder effective compliance tracking Supply chain performance indicators such as on-time delivery rates and inventory turnover, are generally positive with 81.4% reporting high on time delivery rates. Overall, 76.7 of the respondents rate the impact of contract management on supply chain efficiency as positive or very positive The study concludes that while Windle international Uganda has established robust contract management practices, there is need a need for enhanced training, improved stakeholder engagement, and investment in monitoring tools to address existing challenges. Future research could explore longitudinal impacts of contracts management practices across multiple NGOs to provide a broader perspective

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