Browsing by Author "Patricia Essy Musiimenta"

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    The role of change management in adopting eprocurement in Uganda: a case of the National Forestry Authority (NFA)
    (Uganda Christian University, 2026-05-06) Patricia Essy Musiimenta
    The adoption of electronic procurement (e-procurement) systems is a key public sector reform aimed at improving efficiency, transparency, and accountability. However, many public institutions in Uganda continue to experience challenges in fully adopting these systems due to organizational and human-related factors. This study examined the role of change management in the adoption of e-procurement systems at the National Forestry Authority (NFA), Uganda. The study specifically focused on communication, training and user support, and stakeholder engagement. Guided by Kotter’s 8-Step Change Model, the study employed a cross-sectional research design using a mixed-methods approach. Data were collected through questionnaires and key informant interviews and analyzed using descriptive and inferential statistical methods. The findings revealed a positive relationship between change management practices and the adoption of e- procurement systems. Effective communication, adequate training, and active stakeholder engagement were found to enhance system utilization, efficiency, transparency, and user satisfaction. The study concludes that effective change management is critical for the successful adoption of e-procurement systems in public sector organizations.