Department of Business

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https://hdl.handle.net/20.500.12311/1314

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Now showing 1 - 6 of 6
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    Effect of Internal Control Systems and Financial Performance of Microfinance Institutions in Uganda
    (Uganda Christian University, 2026-03-12) Denis Odradria
    The study examined the effect of internal control system and financial performance of Microfinance institutions in Uganda, Nile Microfinance being the Case study. The objectives of the study were: To assess the effect of control activities on financial performance of Nile Microfinance (U) ltd. To examine the effect of risk assessment on financial performance of Nile Microfinance (U) Ltd. To assess the effect of control environment on financial performance of Nile Microfinance (U) Ltd. A cross sectional survey design was adopted using the quantitative method. The study population will be 36 consist of. The sample size is 33. Simple random sampling technique will be used to select the Nile Microfinance institutions top management workers while purposive sampling was be used to select the cashiers and loan officers. Data was collected using questionnaire survey. Data analysis involved use of descriptive analysis. The major findings were that the effect of control environment on financial performance, the effect of risk assessment on financial performance and the effect of control activities on financial performance. Control environment including separation of duties lead to low chances of engaging in fraudulent behaviors by employees. Through effective risk assessment, the financial institution can understand the potential impact of these risks and prioritize their resources to manage them appropriately. Control activities play a critical role in ensuring the accuracy and reliability of financial statements. The researcher concludes that there is a significant positive relationship between internal control systems and the financial performance of Microfinance financial institutions in Uganda. To enhance the effects of the internal control system on finance performance of Nile Microfinance (U) Ltd, enhance monitoring mechanisms; strengthen the credit risk management and; regular review and consistent updates on loan portfolio
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    Employee Training and Employee Performance in Koboko Municipal Council in Koboko District
    (Uganda Christian University, 2025-11-11) Emmanuel Driliga
    The study examined the impact of employee training on employee performance in Koboko municipal council. The objectives of the study were; To find out the level of employee training in Koboko municipal council to find out the level of employee performance in Koboko municipal council to examine the impact of employee training on employee performance in Koboko municipal council. A quantitative approach using structured questionnaires was employed. The study had a sample size 50 respondents. A Descriptive and inferential statistics was used to analyze the data. The Findings revealed that the level of employee training is high, the study also shows that the level of performance is high Employee training enhances job satisfaction, productivity, and quality of work. Demographics and job experience moderate the training-performance relationship. This study informs training policy development, performance management strategies, and human resource development initiatives in Koboko Municipal Council and similar local governments. The researcher concluded that, employee training has a significant positive impact on employee performance in Koboko Municipal Council, the level of employee training is positively correlated with the level of employee performance in Koboko Municipal Council. The Researcher recommended the following key actions to be taken into consideration by Koboko Municipal Council to improve employee performance; continuously investment in employee training and development programs of all the employees of Koboko Municipal Council, conduct regular needs assessments to identify training gaps of employees of Koboko Municipal Council, develop tailored training programs addressing specific job requirements for employees of Koboko Municipal Council, Monitor and evaluate training effectiveness of employees of Koboko Municipal Council, Encourage feedback and coaching to employees of Koboko Municipal Council. Recognize and reward outstanding performing employees of Koboko Municipal Council. The Researcher recommends the following areas for further study Investigate the impact of training on employee retention in Koboko Municipal Council. Examine the effect of training on organizational productivity in Koboko Municipal Council. Compare the effectiveness of different training methods in Koboko Municipal Council Analyze the relationship between training and employee job satisfaction in Koboko Municipal Council.
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    Revenue Collection and Service Delivery in Arua City
    (Uganda Christian University, 2025-08-07) Geria Nelson Mandela
    This study investigates the relationship between revenue collection and service delivery in Arua City, Uganda. As a newly elevated city, Arua faces high expectations in terms of infrastructure development, waste management, education, health, and other public services. However, effective delivery of these services heavily depends on the city's ability to mobilize and manage local revenues. The study aims to assess the current methods of revenue collection, evaluate how collected funds are utilized, and analyse the impact of revenue generation on the quality-of-service delivery. Using a descriptive research design, data will be collected from city officials, taxpayers, and service users through questionnaires, interviews, and document review. The findings are expected to highlight key challenges such as low tax compliance, weak enforcement mechanisms, corruption, and limited public awareness, all of which hinder effective revenue collection and service delivery. The study will also propose strategies to improve revenue mobilization and ensure that local revenue directly translates into tangible public services. Ultimately, the research aims to support policy development that promotes financial accountability and improved service delivery in Arua City.
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    The Effect of Fleet Management Strategies on Logistics Performance, in Non-Governmental Organization: Case of FEAT Africa Koboko Distict
    (Uganda Christian University, 2025-04-03) Francis Duku
    The main purpose of this study was to investigate the effect of fleet management strategies on logistics performance, In the case of feat Africa organization Uganda. The study employed an explanatory research design and from the total population of 45 employees, 45 samples were used by using the sample random sampling method for this case all staff were selected as respondent. Questionnaires were used to collect data which was hand-delivered to the respondents. The study utilized morgan table and frequency table drawn to help in analysis of the data by using descriptive statistics such as percentage, frequency tables were used to describe the data. The study’s finding shows that fleet management Strategies and logistics performance were practiced at a moderate level. Vehicle maintenance and repairs has been regular shown by 72% level of agreement by respondent but also the researcher found out that Feat Africa has few qualified engineers working in the garage indicated by 40% level of respondent in agreement and 36% level of disagreement this needed more qualified engineers but also there was moderate control mechanism for genuine spare parts usage this needed improvement. Under Fuel Management, the study found out that vehicles do not have alarms installed to detect fuel leakages as indicated by 48% high level of disagreement by respondent compared to 38% level of agreement meaning feat Africa fleet management needed more device and control measures to detect fuel leakage and consumption. Furthermore, fuel management System was insignificant to predict logistics performance. The study concluded that installing vehicle tracking system on all organization vehicles and automobiles, the latest technology of GPS for fuel and vehicle tracking system, Under Vehicle crew management handling drivers’ mission assignment, repairing, and maintenance garage complete the service and maintenance on time, genuine usage of spare parts, maintaining a vehicle log books for all the distance travelled, regular vehicle servicing, time schedule, handles complaint regarding service may have a significant effect on logistic performance and monitoring instant braking and training drivers to drive professionally. The study recommends that the organization’s fleet managers should prepare training programs for all staff involved in fleet management and vehicle/motorbikes crew training help upgrade professionals and drivers to enable them to protect and utilize vehicles security legitimately but also Feat Africa ensure all field staff employed must be trained and have knowledge on at least riding and driving to avoid consistent accident from happening like before.
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    The Effect of Loan Assessment and Loan Management on Performance Of Pangisa Sacco in Arua
    (Uganda Christian University, 2025-10-15) Margret Tazi
    The study examined the relationship among loan assessment, loan portfolio management and performance of SACCO in Arua district, Uganda. The study sought to determine the extent to which performance of SACCOs is attributed to loan assessment and loan portfolio management. The study used cross sectional survey design using a sample of 207 SACCO, giving a response rate of 85%. The data was collected using questionnaire and was analyzed using SPSS version 22. Pearson correlation and hierarchical regression analysis were used to determine the degree of the relationship among loan assessment, loan portfolio management and performance of SACCOs in Arua district, Uganda. Findings of the study revealed a significant positive relationship between loan assessment, loan portfolio management and performance of SACCOs. The regression analysis results show that loan assessment and loan portfolio management predict 54.7% of the observed variance in performance of SACCOs. This implies that there are other predictors of performance of SACCOs besides loan assessment and loan portfolio management, thus, further research is called for, to find the other predictors of performance of SACCOs .
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    The Effects of Micro Finance Institutions on Financial Management Practices in Households in Kayunga District
    (Uganda Christian University, 2026-04-24) Godfrey Adriko
    This research was conducted to find out the effects of micro finance institutions on financial management practices in households in Kayunga district. The researcher carried out the study by moving to a few selected households from Kayunga Town Council to the Bbaale Constituency. Households in Kayunga district have access to capital to expand their business, 14% of the respondents strongly disagreed, 26% of the respondents disagreed, 10% of the respondents were not sure, 20% of the respondents agreed and 30% of the respondents strongly agreed. In addition borrowed funds are invested in income generating projects, 48% of the respondents strongly disagreed, 6% of the respondents disagreed, 14% of the respondents were not sure, 20% of the respondents agreed and 12% of the respondents strongly agreed. Borrowed funds are invested in asset accumulation, 14% of the respondents strongly disagreed, 26% of the respondents disagreed, 8% of the respondents were not sure, 32% of the respondents agreed and 20% of the respondents strongly agreed. So based on the results collected, most respondents agreed that borrowed funds are invested in asset accumulation by households. Participation in MFIs activities has increased saving rates in households in Kayunga district, 10% of the respondents strongly disagreed, 20% of the respondents disagreed, 6% of the respondents were not sure, 34% of the respondents agreed and 30% of the respondents strongly agreed. Savings groups with accounts in MFIs contribute social capital to support households in problems, 22% of the respondents strongly disagreed, 10% of the respondents disagreed, 38% of the respondents were not sure, 20% of the respondents agreed and 20% of the respondents strongly agreed. According to that information, the lowest portion of respondents disagreed with the statement that saving groups with accounts in MFIs contribute social capital to support households in problems. Bookkeeping provides clear records of borrowed finances to ensure proper accountability, 4% of the respondents strongly disagreed, 16% of the respondents disagreed, 16% of the respondents were not sure, 34% of the respondents agreed and 30% of the respondents strongly agreed. Based on the results, the respondents tentatively agreed that MFIs provides clear records of borrowed finances to ensure proper accountability. Establish clear financial goals, conduct thorough research, utilize employer benefits, focus on low-interest borrowing options, diversify investment, monitor and adjust investment strategies, build an emergency fund and seek professional financial advice, are some of the suggested measures that can improve ways of investing finances by households in Kayunga district. Diversification of financial products, enhanced financial literacy programs, use of technology for accessibility, incentives for savings, community-based savings group, regular monitoring and feedback, collaboration with local organizations and focusing on social impact measurement are some of the suggested measures to improve the performance of microfinance institutions on financial savings practices in households in Kayunga district. Forster a culture of financial literacy, integrate bookkeeping with loan products, regular monitoring and feedback, create incentives for good bookkeeping, offer personalized financial counselling, implement group-based learning, provide training and workshop and develop user-friendly financial tools are measures on how microfinance institutions can improve on book keeping practices in households in Kayunga district.