Strategic Procurement Relationships and Organizational Performance
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Date
2026-05-04
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Uganda Christian University
Abstract
The purpose of this study was to establish the impact of strategic procurement
relationships on organizational performance in terms of enhancing organizational
performance through supplier relationship management, making the process of
procurement efficient, and e-procurement, and supplier integration effect on
operational performance. The objectives of this study included assessing the
impact of supplier relationship management on organizational performance,
examining the impact of supplier relationship management on procurement
efficiency, and assessing the effect of e-procurement and supplier integration on
operational performance.
The study employed descriptive research designs with qualitative and quantitative
approaches in collecting data from the respondents from within the procurement
and logistics department in the organization. The data was collected through
structured questionnaires and interviews, and analysed using descriptive statistical
techniques including frequencies, percentages, means, and correlation analysis.
The results indicated that the relationship between organizations and their
suppliers is vital since supplier relationship management significantly increases
organizational performance through fostering collaboration, trust, and delivery of
goods and services in good time. Effective supplier relationships were found to
make the process of procurement efficient by making it cheaper and easier to
communicate while integrating e-procurement system and making supplier
integrations resulted in increased efficiency.
The study concludes that organizational performance can be enhanced by
establishing effective relationships with suppliers and using efficient procurement
practices. The recommendations include fostering an effective supplier
relationship strategy, integrating e-procurement, and collaborating with suppliers.
Description
Undergraduate