Bachelor of Procurement & Logistics Management

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Waste Management Practices in Pharmaceutical Supply Chain and Their Impact on Sustainability Performance: A Case Study of Diocese of Jinja Medical Store
(Uganda Christian University, 2026-02-24) Mary Josephine Namugerwa
This study examined the waste management practices in the pharmaceutical supply chain and their impact on sustainability performance: A case study of the diocese of Jinja medical store. The study was guided by the following objectives; To assess the effect of coercive pressures on sustainability performance, mediated by waste management practices at the Diocese of Jinja Medical Store, to examine how normative pressures, influence sustainability performance, through waste management practices and to determine the effect of mimetic pressures on sustainability performance, via waste management practices. The study was Grounded on Institutional Theory (DiMaggio & Powell, 1983), the research adopted a mixed-methods cross-sectional design, collecting data from 72 staff members (90% response rate) using questionnaires and key informant interviews. Quantitative findings revealed strong positive correlations between institutional pressures and waste management practices (r = 0.78 for coercive, 0.71 for normative, 0.69 for mimetic; p < 0.01), with coercive pressures (e.g., NDA regulations and donor requirements) exerting the strongest influence (β= 0.78, R² = 0.61). Waste management practices were rated highly (mean = 4.21/5), featuring effective segregation, PPE use, and NDA-compliant disposal, though reverse logistics for expired drugs remained a challenge. These practices strongly predicted sustainability performance (β = 0.85, R² = 0.72; mean = 4.27/5), enhancing environmental protection, worker safety, community well-being, and institutional reputation. Qualitative insights highlighted that coercive pressures drove inspection-dependent compliance, while normative (professional ethics, religious values) and mimetic (imitation of Joint Medical Store) pressures fostered intrinsic motivation and practical adoption. Resource shortages, such as inadequate bins and delayed collections, undermined consistency and forced unsafe shortcuts. The study concludes that while coercive pressures ensure short-term gains, normative and mimetic pressures promote lasting sustainability. Persistent infrastructural limitations hinder full alignment with national guidelines. Recommendations include enhanced training emphasizing intrinsic motivation, dedicated budgets for supplies, and policy support for reliable reverse logistics. This case contributes to understanding sustainable pharmaceutical waste management in resource-constrained, faith-based settings in Uganda, offering insights for policymakers and similar institution.
Ethical procurement practices and their role in enhancing organizational reputation
(Uganda Christian University, 2026-04-15) Monica Kulang Karama
The research was to evaluate ethical procurement practices roles in enhancing organizational image, focusing on the research variables of transparency, fair supplier selection, and compliance and procurement standards. Ethical procurement is has become increasingly significant as companies seek to build trust, and demonstrate responsible a resource management within its frameworks. This research will examine how the ethical practices like open tendering, fair supplier selection and adherence to regulatory compliance influence peoples’ perception on integrity among the donors, suppliers, employees and the public at large. Using a quantitative research and structured questionnaires, data was collected to investigate the extent to which ethical procurement is implemented and how it correlates with organizational image, indicators for instance trustworthiness, ethical image, and stakeholders’ satisfaction. The findings are expected to clear it identify the consistency of ethical procurement practices applied to enjoy stronger reputational outcomes for example improved relationships with stakeholders, and support from developmental partners. The study contributes to procurement and organizational management literature by providing knowledge into how ethical behavior in procurement can serve as a strategic tool for enhancing institutional image.
Regulatory drivers shaping sustainable procurement adoption in supply chain management: a case study of RPPA (Rwanda Public Procurement Authority)
(Uganda Christian University, 2026-04-24) Grace Tuza
This analysis has explored the regulatory forces influencing sustainable procurement implementation in the management of supply chains with Rwanda Public Procurement Authority as a case study. The research was driven by the increasing level of interest in environmental sustainability, ethical sourcing, and responsible public procurement practices around the world. Regardless of regulatory frameworks in place, most organizations continue to encounter some difficulties in ensuring complete incorporation of sustainability in procurement activities. The aim of the study was to determine the impact of environmental regulations, industry standards and certifications, and public procurement policies on the implementation of sustainable procurement practices. A cross-sectional research design was adopted which was descriptive and quantitative and qualitative in nature. The employees of Rwanda Public Procurement Authority were used by collecting data using questionnaires, interviews, and reviewing documents. The results have shown that environmental policies cause organizations to move towards greener procurement practices due to the compliance requirements and waste minimization policies. The industry standards and certifications were identified to improve the accountability of the suppliers, the quality of the products, and sustainability. The policies on public procurements had positive effects on decision-making processes as they promoted the use of cost-benefit analysis that takes into consideration environmental and social concerns. Nevertheless, the research also found the following challenges to be limiting the technical capacity, resistance to change, lack of training, and resource limitations that impede the implementation process. The analysis came up with the conclusion that the regulatory drivers are critical in facilitating the adoption of sustainable procurement, albeit with their effectiveness resting on effective enforcement mechanisms, institutional preparedness, and stakeholder commitment. The research suggested that there should be a reinforcement of regulatory enforcement, better staff training, better technological preparedness, and enhancing awareness of sustainability principles among procurement professionals. Such steps would raise sustainable procurement practices and lead to the long-term economic, social and environmental development.
The effect of closed loop systems in sustainable procurement
(Uganda Christian University, 2026-04-24) Alvin Joel Kusasira
This study examined the effect of closed-loop systems on procurement performance in the Parliament of Uganda. Closed-loop systems refer to procurement processes that incorporate continuous monitoring, feedback, and corrective actions to improve decision-making and efficiency. In public institutions, procurement performance is often challenged by delays, limited transparency, and weak monitoring mechanisms. The study therefore sought to establish how feedback mechanisms, monitoring systems, and performance evaluation influence procurement outcomes within parliamentary operations. The study adopted a descriptive research design using both qualitative and quantitative approaches. Data were collected from staff involved in procurement, finance, and administration within the Parliament. Primary data were obtained through structured questionnaires and interviews, while secondary data were obtained from procurement reports, policy documents, and institutional records. The data collected were analyzed using descriptive statistics and thematic analysis to establish relationships between closed-loop system practices and procurement performance indicators such as efficiency, accountability, cost control, and service delivery. The findings of the study indicate that effective implementation of closed-loop systems improves procurement performance by enhancing transparency, strengthening monitoring processes, and enabling timely feedback for corrective action. The study concludes that institutions that integrate feedback mechanisms into procurement processes are more likely to achieve improved accountability and operational efficiency. The research therefore recommends that the Parliament strengthen digital procurement systems, enhance monitoring and evaluation practices, and promote continuous feedback mechanisms to improve procurement performance.
ADOPTION OF EMERGING TECHNOLOGIES IN LAST MILE DELIVERY
(Uganda Christian University, 2025-09-12) Sandrine Umuhirewase
ABSTRACT The study titled “Adoption of Emerging Technologies in Last-Mile Delivery: Opportunities and Challenges. A Case Study of Jumia” aimed to investigate how emerging technologies influence delivery speed and accuracy, reduce operational costs while improving efficiency, and enhance customer satisfaction in Jumia’s last-mile delivery operations. A descriptive cross-sectional research design was employed, utilizing a mixed-methods approach. Quantitative data were collected using structured questionnaires distributed to 80 selected employees, including delivery personnel and customer service representatives, to measure delivery outcomes and operational efficiency. Qualitative data were gathered through semi-structured interviews with operations and logistics staff to explore deeper their experience and perceptions of technology implementation. Probability (simple random) and non-probability (purposive) sampling were employed to realize representativeness and richness of data. Descriptive and inferential statistics were utilized for quantitative responses, and thematic content analysis for qualitative responses. The findings proved that emerging technologies significantly improve delivery speed, accuracy, and operating efficiency at Jumia. Technologies such as real-time tracking, route optimization, and automation systems improved delivery reliability, minimized errors, and minimized delays. Cost-effectiveness was realized through reduced fuel consumption, lower customer service costs, and easier order processing. Besides, customer satisfaction was positively impacted via timely notifications, correct deliveries, enhanced communication, and transparency, leading to increased loyalty and trust. Generally, technology adoption was proven to be a major driver of competitiveness and performance in last-mile delivery. Based on these findings, the study recommends that Jumia needs to keep investing in advanced technologies such as Artificial Intelligence (AI), Internet of Things (IoT), and predictive analytics in order to increasingly accelerate delivery speed, accuracy, and operational efficiency. The company should also utilize automated systems for warehouse and routing management, create centralized digital communication interfaces, and provide continuous training to staff on new emerging technologies.
Contracts Management and Supply Chain Efficiency: A Case Study of Windle International Uganda.
(Uganda Christian University, 2025-08-20) GODFREY AFUKAR PETER SAKATA
This study investigates the impact of contracts management practices on supply chain efficiency at Windle international Uganda, a non-governmental organisation operating in the education sector. recognising the critical role of effective contract management in ensuring timely and cost effective delivery services, the research aims to identify how contract clarity, risk mitigation strategies and ongoing monitoring influence supply chain performances. A quantitative approach was employed to get data using structured questionnaire. The sample comprised procurement officers, contracts administrators, supply chain personnel, suppliers. Data analysis involved descriptive statistics to quantity responses. Finding reveal that a significant majority (76.8%) of respondents perceive contract terms as clear, attributing this to the use of standardised templates and legal reviews. However, ambiguities in contract terms still lead to delays and inefficiencies as reported by 62.6% of the participants. Risk mitigation clauses such as penalties for non- compliance and force majeure provisions are commonly included and deemed effective by 72.1% of the respondents. Nonetheless, challenges like legal complexities and supplier resistance persist Continuous monitoring practices, including the use of key performance indicators (KPIs) and regular audits, are in place with 67.4% of the respondents engaging in a monthly or continuous monitoring. Despite this, barriers such as inadequate resources and poor data management hinder effective compliance tracking Supply chain performance indicators such as on-time delivery rates and inventory turnover, are generally positive with 81.4% reporting high on time delivery rates. Overall, 76.7 of the respondents rate the impact of contract management on supply chain efficiency as positive or very positive The study concludes that while Windle international Uganda has established robust contract management practices, there is need a need for enhanced training, improved stakeholder engagement, and investment in monitoring tools to address existing challenges. Future research could explore longitudinal impacts of contracts management practices across multiple NGOs to provide a broader perspective
THE IMPACT OF E-PROCUREMENT ACTIVITIES ON SUPPLY CHAIN MANAGEMENT OF COMPANIES: A CASE OF MUKWANO GROUP OF COMPANIES
(UGANDA CHRISTIAN UNIVERSITY, 2024-08-07) ANKUNDA GLORIA
The study examined the impact of e-procurement activities on supply chain management of companies: a case of Mukwano Group of Companies. It specifically focused on; establishing the effect of electronic tendering on supply chain management, assessing the effect of electronic order processing on supply chain management and examining the effect of electronic materials management on supply chain management in Mukwano Group of Companies. The study was carried out using a cross sectional survey research design where both quantitative and qualitative research approaches were also used. The data was collected using questionnaires and interviews during the data collection, both purposive and stratified sampling methods were used. A sample size of 80 respondents who were top management and lower level employees of Mukwano Group of Companies was also used in the study. The study findings revealed that electronic tendering, order processing, and material management have significantly enhanced supply chain management for Mukwano Group of Companies through increased efficiency, transparency, accuracy, and cost-effectiveness. Electronic tendering made procurement easier by automating it and real-time tracking, while electronic order processing improved order precision, reduced lead times, and facilitated inter-departmental coordination. Electronic material management improved stock control, demand planning, and eradicated wastage. Despite minor setbacks like system downtimes and training needs, all these technologies have collectively simplified procurement operations, improved supplier relations, and strengthened overall supply chain performance. Finally, the study recommended the need for continuous system upgrades, comprehensive user training, enhanced technical support, and investment in automation and data analytics to improve procurement efficiency at Mukwano Group of Companies. It also advises strengthening supplier communication and integrating e-procurement systems into a unified platform to ensure better coordination, reliability, and overall supply chain responsiveness.
Supplier Diversity and Procurement Decision Making Processes In an Organization: A Case Study at Ugandan Christian University Mukono
(Uganda Christian University, 2025-06-10) Daisy Ayebare
This study examined the role of supplier diversity in procurement decision making processes in Uganda Christian University, Mukono. With the increasing global emphasis on inclusive procurement practices, this research explored how supplier inclusion and representation, supplier performance evaluation, and risk and opportunity management influence procurement decision making processes. A quantitative cross sectional survey design was employed, targeting 50 staff across key departments including procurement, accounts, administration and facilities. Data were collected through structured questionnaires and analysed using descriptive statistics known as the SPSS, Pearson correlation, and linear regression. The findings revealed that weak positive but statistically insignificant correlations existed between each independent variable and procurement decision making processes. Supplier inclusion has r = 0.108, p = 0.456, supplier performance evaluation has r =0.030, p = 0.835 and risk and opportunity management has r = 0.191 and p = 0.188 all showed weak positive correlations with decision making processes, but none had significant predictive effects. Regression analysis showed an R^2 value of 0.043 meaning that 4.3% of procurement decision making change was accounted for by the combined impacted of these three variables. The p-values for all of the independent variables were above 0.05, leading to the rejection of the provided hypotheses. The study concludes that although recognizes the strategic value of supplier diversity, there is a gap between policy and practice. It recommends the development of formal inclusive of procurement frameworks, capacity building for procurement staff, and stronger performance and risk assessment tools to support diversity driven procurement. These findings contribute to the growing discourse on inclusive supply chain management within higher education institutions in developing context
The Effect of Inventory Management Practices on Organizational Performance. A Case Study of Uganda Christian University
(Uganda Christian University, 2025-06-10) Heri Mutijima Pacific
This study examined the effect of inventory management practices on organizational performance at Uganda Christian University (UCU). The purpose of the study was to evaluate how inventory practices influence the efficiency, service delivery, and operational effectiveness of Uganda Christian University. A qualitative research design was adopted, using structured questionnaires administered to staff involved in inventory and supply chain activities. The study revealed that respondents agreed at a frequency of 40 (82.6%, Mean=4.26, SD=0.855) that applying proper inventory control strategies, such as regular stock taking and FIFO, reduces waste and improves resource utilization. There was a significant relationship between all three predictors used in the study and organizational performance, with technology adoption having the strongest correlation (n(r)=0.538, p<0.001). This was further strengthened in the linear regression analysis that showed technology emerged as the most relevant predictor with a marginal relationship and effect on organizational performance with β values = 0.318, t=1.941, p=0.060. The other predictors, inventory control strategies (β=0.16, .t=0.963, p=0.342) and stock management techniques β=0.121, t=0.703, p=0.487) had P values that showed little to no effect on organizational performance. The model summary only explained R Squared 23.9% of the total variance. The study findings showed a limited effect of overall inventory management practices on organizational performance. Although valuable insights into technology adoption, staff training, and the integration of inventory management across departments were noted but there was low agreement and high variance to the notion that employees are trained in inventory management (mean=3.41 and SD of 1.087). This led to the study’s findings and recommendations that UCU invest further in training staff on modern inventory systems and continue integrating technology in inventory operations to sustain high performance levels.
E-Procurement Systems and Decision Making Processes in an Organization. A Case on Hill Water
(Uganda Christian University, 2025-06-10) Jennifer Amutuhire
The adoption of e-procurement systems has increasingly become a strategic priority for organizations seeking to enhance efficiency, transparency, and cost-effectiveness in procurement processes. This study investigated the impact of e-procurement systems on decision-making processes at Hill Water. The research explored how different components of e-procurement systems, e-tendering, e-catalogue, e-invoicing and payment system influence decision-making. Employing a quantitative case study design, data was collected from 67 employees at Hill Water using questionnaires. The findings indicate a strong and statistically significant positive relationship between e-procurement systems and improved decision-making processes. A multiple linear regression model revealed that the e-procurement components collectively explain a substantial portion of the variance in decision-making (R^2 = 0.692, Adjusted R^2 = 0.687), with the model being highly significant (F (5, 61) = 28.56, p < 0.001). Individually, all tested components demonstrated significant positive relationships with decision-making: e-tendering (B = 0.35, p < 0.01, with a correlation of r = 0.72), e-catalogue (B = 0.28, p < 0.05), e-invoicing (B = 0.19, p < 0.05). These key statistical findings underscore the crucial role of a well-implemented e-procurement system in enhancing organizational decision-making. The study recommends that Hill Water continues to strategically invest in and optimize its e-procurement infrastructure to further enhance organizational efficiency and effectiveness based on these empirical result.
Sustainable Logistics Management and Operational Efficiency at BIDCO Uganda Limited
(Uganda Christian University, 2025-06-10) Sanyu Bridget Kiwala
This study investigated the relationship between sustainable logistics management practices and operational efficiency in manufacturing firms, with a focus on BIDCO Uganda Limited. Specifically, the research sought to: examine the effect of green transportation practices on operational efficiency, assess the influence of eco-friendly warehousing and packaging, and analyze the impact of reverse logistics and waste management on operational efficiency. The study adopted a cross-sectional research design and employed a quantitative research approach. Data was collected through structured questionnaires administered to 59 respondents, selected through simple random sampling from various departments within the firm. The data was coded and analyzed using SPSS, applying both descriptive statistics (frequencies, means, standard deviations) and inferential statistics to draw meaningful conclusions. The standardized coefficient statistics revealed that Reverse logistics and waste management (β= 0.497, t=4.351, p=0.001) was the only significant factor determining operational efficiency at Bidco Uganda limited among the factors considered in the study. green transportation practices (β=0. 175, t=1.637, p=0.107) and Eco-friendly warehousing and packaging (β=0.239, t=1.921, p=0.060) where insignificant because they had the p values greater than 0.01. The study concludes that the adoption of sustainable logistics practices is essential for improving operational efficiency in manufacturing firms. It recommends that manufacturing companies should invest in fuel-efficient and environmentally friendly transport systems, adopt energy-saving and biodegradable warehousing methods, and strengthen reverse logistics frameworks to enhance cost efficiency and promote environmental sustainability
Sustainable Procurement Practices and Environmental Responsibility at World Wide Fund Uganda
(Uganda Christian University, 2025-06-10) Timothy Kirabo
The study sought to examine the role of sustainable procurement practices in ensuring environmental responsibility at World Wide for Nature Uganda. The study was guided by three objectives; examining the role of green supplier selection, eco-friendly purchasing policies and waste reduction strategies in ensuring environmental responsibility. The study was carried out using cross-sectional research design where only a quantitative research approach was utilized. Questionnaires were used to collect data from a sample of 49 respondents selected through simple random and purposive sampling from various departments of WWF Uganda although, 48 of them responded. Data collected was coded and analyzed using SPSS, applying both descriptive statistics (frequencies, means, standard deviation) and inferential statistics to draw meaningful conclusions. The findings revealed the organization is committed to achieving sustainability goals through procurement (Mean = 4.21; STD = 0.893) and that there was a positive relationship between green supplier selection and environmental responsibility, suppliers are encouraged to adopt green technologies and practices (Mean = 4.31; STD = 0.829), and a positive relationship between eco-friendly purchasing policies and environmental responsibility reflected by (r (45) = .810, p = .001)the organization’s waste reduction strategies have enhanced its environmental sustainability (Mean = 4.15; STD = 0.875) and theirs a positive relationship between waste reduction strategies and environmental responsibility reflected by (r (45) = .766, p = .001). The standardized coefficient statistics revealed that, eco-friendly purchasing policies (β = 0.496, t = 2.121, p = 0.040), and waste reduction strategies (β = 0.334, t = 2.258, p = 0.029) are the only two significant factors ensuring environmental responsibility at WWF Uganda among the factors considered in this study. Green supplier selection (β = 0.048, t = 0.228, p = 0.821) was statistically insignificant in ensuring environmental responsibility at WWF Uganda among the factors considered in this study as its P value was greater than 0.05 (P>0.05). The study then concluded that strengthening the organization’s supplier evaluation mechanisms and fostering closer collaborations with suppliers could enhance the impact of green procurement initiatives and strengthening eco-friendly purchasing policies through developing a comprehensive sustainability policy and communicating it to all stakeholders, incentive sustainable practices and monitoring and evaluating progress through setting and tracking metrices would enhance environmental responsibility at WWF Uganda.
Negotiation Strategies on Organisational Performance :a Case of Uganda Wildlife Authority
(Uganda Christian University, 2025-09-05) Christine Ijonu
The purpose of the study was to investigate on impact of negotiations on organizations performance a case study of Uganda wildlife authority. The tourism industry is faced with many domestic and foreign competitors. Hence In order to outperform other regional rivals in the tourism industry, the Uganda Wildlife Authority's negotiating tactics need to be investigated and enhanced. This study adopted a descriptive cross-sectional study design which involved the implementation of both quantitative and qualitative research approaches to gather information from the field. The study sample size was 60 and it was determined using Fischer’s et al., (1998) formula. Data was collected using questionnaires and it was analysed using SPSS to generated the descriptive statistics The findings of this study highlighted the significant role negotiation strategies play in enhancing the operational performance of the Uganda Wildlife Authority (UWA). A substantial majority of respondents (69%) acknowledged the importance of negotiation in managing costs, ensuring regulatory compliance, and fostering long-term partnerships. The study further established a strong link between effective negotiation strategies and improved performance at Uganda Wildlife Authority (UWA).
Impact of Electronic Procurement Systems on Service Delivery: a Case Study of Capital Shopper Supermarket, Ntinda Branch
(Uganda Christian University, 2025-06-10) Sylvia Nyawere
This study examined the impact of electronic procurement systems in service delivery within organizations with a case study of Capital Shoppers supermarket at Ntinda Branch- a suburb of Kampala city. The study specifically aimed 1) To investigate the impact of electronic ordering in delivery of services, (2) to find out the impact of electronic payment in delivery of services and (3) to assess the relation between electronic sourcing and delivery of services. While the existing literature suggested that there was a correlation between E-procurement and service delivery, cases studied on supermarkets were limited which left a gap for the research to continue. A total of 30 respondents from the Supermarket were used including procurement managers, purchasing agents, logistics coordinators, quality control specialists and contract specialists.Simple random sampling was used to ensure a fair representation. Data analysis was conducted using frequency tables and percentage computations, leading to meaningful interpretations and discussions. The research findings indicated that electronic procurement systems had a significant impact on delivery of services by improving efficiency, reducing delays, and streamlining purchasing processes. The researcher then therefore came up with the following recommendations: organizations to invest in advanced electronic-sourcing platforms with real-time data analytics, integrate AI driven tools for predictive procurement strategies and incorporate sustainability criteria into their procurement processes. Furthermore, Future researchers were also advised to carry on more research on supply chain disruptions and risk management.
The Effectiveness of Incentive Programs in Enhancing Driver Performance and Retention in the Logistics Sector: A Case of Bollore Logistics Uganda
(Uganda Christian University, 2025-05-27) Josephine Nankunda
This study was based on the topic the effectiveness of incentive programs (financial and non- financial incentives) on drivers motivation and retention at Bollore Logistics Uganda. The study was grounded in three objectives: to assess the impact of financial incentives on worker motivation and retention, to examine the effect of non-financial incentives on worker motivation and to assess the effectiveness of Bollore Logistics Uganda's current incentive programs in addressing both hygiene factors and motivators for their drivers. The literature review was uncovers by different scholars who came up with the different ideologies on different retention patterns, a number of motivation schemes and used incentive programs. The literature review was revealed with respect to the stated objectives. A descriptive design was employed and data was obtained through structured questionnaires from 80 company employees, primarily drivers and logistics personnel. Descriptive statistics like frequencies, means, and standard deviations were employed in analyzing the data. The findings indicated that even though monetary rewards also known as financial incentives like performance-based pay, punctual payment, and fair salary were highly rated in general, they were not the sole considerations in keeping the employees with the organization. Non-financial rewards like a safe and pleasant working atmosphere, work-life balance, and acknowledgement received the most consensus of ratings from the respondents. The study concludes that both financial and non-financial incentives must be balanced if the firm is to sustain employee motivation and reduce turnovers. It also recommends that the firm increase promotion opportunities, sustain robust non-financial incentive practices, and reassess incentives on a regular basis in accordance with employee expectations.
The Impact of E-procurement on Organisation's Supply Chain Efficiency: A Case Study at the Office of the Auditor General
(Uganda Christian University, 2025-05-26) Ivan Taremwa
This study examined the impact of E-Procurement on the effectiveness of supply chains focusing on cost savings, process enhancements, and the management of supplier relationships in the public sector of Uganda specifically targeting the Office of the Auditor General to acquire valid information about the topic of study. As supply chains become increasingly complex through globalization, e-procurement platforms have facilitated greater transparency and streamlined purchasing processes, thereby simplified decision-making for organizations. The research employed a mixed-methods approach, incorporating qualitative case studies alongside quantitative data analysis to evaluate key performance indicators essential for both the initiation and ongoing use of e-procurement in OAG’s procurement operations. Conducted between January and April 2025 with a review of literature from 2003 to 2023, the study assessed various e-procurement techniques, including e-supplier management, e-invoicing, and e-payment, and their impacts on inventory management, cost reduction, risk management, supplier coordination, and lead times. The findings from the selected 80 employees of OAG who are directly involved with the use of e-procurement indicated that it enhanced supply chain efficiency by reducing procurement cycle times and minimizing human errors, fostered improved collaboration with key stakeholders and greatly reduced on operational costs with the organization. However, challenges such as cybersecurity threats, user acceptance, and system integration remain significant . The research concluded with providing strategic recommendations aimed at maximizing the benefits of e-procurement within the organization’s dynamic supply chains.
The Role of Transportation in Sustainable Development in an Organization: A Case Study of Coca Cola Limited
(Uganda Christian University, 2025-05-23) Sarah Loiki
Title: The role of transportation in sustainable development in an organization :case study of coca cola limited. This dissertation examines coca colas transportation operations and sustainability initiatives ,highlighting the importance of sustainable transportation in reducing carbon emissions ,improving supply chain efficiency , and enhancing corporate social responsibility . The research investigates how the company can integrate sustainable practices into its trans portion networks , examining the strategies , challenges , and benefits associated with transportion.
The Strategic Role of Third-party Logistics Providers in Enhancing Procurement Performance
(Uganda Christian University, 2025-05-22) Jackline Mirembe Mutesi
This study investigated the role of third-party logistics providers (3PLs) in enhancing procurement performance, focusing on Coca Cola Beverages Ltd, Namanve. The objectives of the study were to examine the contributions of 3PLs to procurement efficiency, identify challenges faced in utilizing 3PL services, and assess procurement performance outcomes associated with outsourcing logistics operations. A descriptive research design was employed, and data were collected using structured questionnaires administered to 50 staff members across various departments. The findings revealed that 3PLs significantly reduce procurement and logistics costs, improve delivery reliability, and allow internal staff to focus on core procurement functions. However, the study also highlighted challenges such as delays, communication gaps, cost fluctuations and quality issues. The study concluded that while 3PLs play a strategic role in improving procurement processes, effective communication, contract management, and technological integration are crucial for maximizing their impact. It recommends that Coca Cola Beverages Ltd should strengthen its service level agreements and performance evaluation systems to better manage its logistics partners.
The Effects of E-procurement on the Purchase of Goods in an Organization: A Case of Uganda Christian University (UCU)
(Uganda Christian University, 2025-05-21) Winnie Kambarara
The study examined the effects of e-procurement on the purchase of goods in an organization: a case of Uganda Christian University (UCU). It specifically focused on; assessing the extent of eprocurement usage at Uganda Christian University, establishing the challenges encountered in implementing e-procurement for purchase of goods at Uganda Christian University and determining the relationship between e-procurement and purchase of goods at Uganda Christian University.The study was carried out using a cross sectional survey research design where both quantitative and qualitative research approaches were also used. The data was collected using questionnaires and interviews and during data collection; both simple random and purposive sampling methods were used. A sample size of 44 respondents who are employees from the selected departments in UCU and the managers of these departments in UCU were also used in the study.The study findings revealed that Uganda Christian University has significantly embraced e-procurement, replacing traditional paper-based systems with electronic processes that enhance efficiency, transparency, and coordination in procurement. However, challenges Zsuch as inadequate ICT infrastructure, limited staff training, system inconsistencies, and supplier unpreparedness hinder full implementation. Despite these hurdles, the findings established a strong and positive relationship between e-procurement and the purchase of goods at UCU, with a statistically significant correlation coefficient (r = .737**, p < .05), indicating that e-procurement improves delivery timeliness, reduces costs, enhances quality, and strengthens supplier performance.Finally, the study recommended that Uganda Christian University should strengthen its ICT infrastructure, provide continuous staff training, and conduct routine system audits to improve the efficiency and reliability of its e-procurement system. Additionally, the university should enhance real-time technical support to minimize system downtimes and actively engage suppliers to ensure their preparedness and responsiveness to the electronic procurement process.
Influence of Contract Management Practices of Effective Communication, Trust Building and Conflict Resolution on Contract Completion in the Public Sector
(Uganda Christian University, 2025-05-20) Emmanuel Andrew Odere
The study sought to examine the influence of contract relationship management practices of effective communication, building trust and conflict resolution in the public sector, a case study on Jinja City Council (JCC). The study was guided by three objectives; examining the influence of effective communication on contract completion, examining the influence of trust building on contract completion in the public sector and examining the influence of conflict resolution on contract completion in the public sector.

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