Bachelor of Procurement & Logistics Management
Permanent URI for this collection
Browse
Recent Submissions
Item Supplier Diversity and Procurement Decision Making Processes In an Organization: A Case Study at Ugandan Christian University Mukono(Uganda Christian University, 2025-06-10) Daisy AyebareThis study examined the role of supplier diversity in procurement decision making processes in Uganda Christian University, Mukono. With the increasing global emphasis on inclusive procurement practices, this research explored how supplier inclusion and representation, supplier performance evaluation, and risk and opportunity management influence procurement decision making processes. A quantitative cross sectional survey design was employed, targeting 50 staff across key departments including procurement, accounts, administration and facilities. Data were collected through structured questionnaires and analysed using descriptive statistics known as the SPSS, Pearson correlation, and linear regression. The findings revealed that weak positive but statistically insignificant correlations existed between each independent variable and procurement decision making processes. Supplier inclusion has r = 0.108, p = 0.456, supplier performance evaluation has r =0.030, p = 0.835 and risk and opportunity management has r = 0.191 and p = 0.188 all showed weak positive correlations with decision making processes, but none had significant predictive effects. Regression analysis showed an R^2 value of 0.043 meaning that 4.3% of procurement decision making change was accounted for by the combined impacted of these three variables. The p-values for all of the independent variables were above 0.05, leading to the rejection of the provided hypotheses. The study concludes that although recognizes the strategic value of supplier diversity, there is a gap between policy and practice. It recommends the development of formal inclusive of procurement frameworks, capacity building for procurement staff, and stronger performance and risk assessment tools to support diversity driven procurement. These findings contribute to the growing discourse on inclusive supply chain management within higher education institutions in developing contextItem The Effect of Inventory Management Practices on Organizational Performance. A Case Study of Uganda Christian University(Uganda Christian University, 2025-06-10) Heri Mutijima PacificThis study examined the effect of inventory management practices on organizational performance at Uganda Christian University (UCU). The purpose of the study was to evaluate how inventory practices influence the efficiency, service delivery, and operational effectiveness of Uganda Christian University. A qualitative research design was adopted, using structured questionnaires administered to staff involved in inventory and supply chain activities. The study revealed that respondents agreed at a frequency of 40 (82.6%, Mean=4.26, SD=0.855) that applying proper inventory control strategies, such as regular stock taking and FIFO, reduces waste and improves resource utilization. There was a significant relationship between all three predictors used in the study and organizational performance, with technology adoption having the strongest correlation (n(r)=0.538, p<0.001). This was further strengthened in the linear regression analysis that showed technology emerged as the most relevant predictor with a marginal relationship and effect on organizational performance with β values = 0.318, t=1.941, p=0.060. The other predictors, inventory control strategies (β=0.16, .t=0.963, p=0.342) and stock management techniques β=0.121, t=0.703, p=0.487) had P values that showed little to no effect on organizational performance. The model summary only explained R Squared 23.9% of the total variance. The study findings showed a limited effect of overall inventory management practices on organizational performance. Although valuable insights into technology adoption, staff training, and the integration of inventory management across departments were noted but there was low agreement and high variance to the notion that employees are trained in inventory management (mean=3.41 and SD of 1.087). This led to the study’s findings and recommendations that UCU invest further in training staff on modern inventory systems and continue integrating technology in inventory operations to sustain high performance levels.Item E-Procurement Systems and Decision Making Processes in an Organization. A Case on Hill Water(Uganda Christian University, 2025-06-10) Jennifer AmutuhireThe adoption of e-procurement systems has increasingly become a strategic priority for organizations seeking to enhance efficiency, transparency, and cost-effectiveness in procurement processes. This study investigated the impact of e-procurement systems on decision-making processes at Hill Water. The research explored how different components of e-procurement systems, e-tendering, e-catalogue, e-invoicing and payment system influence decision-making. Employing a quantitative case study design, data was collected from 67 employees at Hill Water using questionnaires. The findings indicate a strong and statistically significant positive relationship between e-procurement systems and improved decision-making processes. A multiple linear regression model revealed that the e-procurement components collectively explain a substantial portion of the variance in decision-making (R^2 = 0.692, Adjusted R^2 = 0.687), with the model being highly significant (F (5, 61) = 28.56, p < 0.001). Individually, all tested components demonstrated significant positive relationships with decision-making: e-tendering (B = 0.35, p < 0.01, with a correlation of r = 0.72), e-catalogue (B = 0.28, p < 0.05), e-invoicing (B = 0.19, p < 0.05). These key statistical findings underscore the crucial role of a well-implemented e-procurement system in enhancing organizational decision-making. The study recommends that Hill Water continues to strategically invest in and optimize its e-procurement infrastructure to further enhance organizational efficiency and effectiveness based on these empirical result.Item Sustainable Logistics Management and Operational Efficiency at BIDCO Uganda Limited(Uganda Christian University, 2025-06-10) Sanyu Bridget KiwalaThis study investigated the relationship between sustainable logistics management practices and operational efficiency in manufacturing firms, with a focus on BIDCO Uganda Limited. Specifically, the research sought to: examine the effect of green transportation practices on operational efficiency, assess the influence of eco-friendly warehousing and packaging, and analyze the impact of reverse logistics and waste management on operational efficiency. The study adopted a cross-sectional research design and employed a quantitative research approach. Data was collected through structured questionnaires administered to 59 respondents, selected through simple random sampling from various departments within the firm. The data was coded and analyzed using SPSS, applying both descriptive statistics (frequencies, means, standard deviations) and inferential statistics to draw meaningful conclusions. The standardized coefficient statistics revealed that Reverse logistics and waste management (β= 0.497, t=4.351, p=0.001) was the only significant factor determining operational efficiency at Bidco Uganda limited among the factors considered in the study. green transportation practices (β=0. 175, t=1.637, p=0.107) and Eco-friendly warehousing and packaging (β=0.239, t=1.921, p=0.060) where insignificant because they had the p values greater than 0.01. The study concludes that the adoption of sustainable logistics practices is essential for improving operational efficiency in manufacturing firms. It recommends that manufacturing companies should invest in fuel-efficient and environmentally friendly transport systems, adopt energy-saving and biodegradable warehousing methods, and strengthen reverse logistics frameworks to enhance cost efficiency and promote environmental sustainabilityItem Sustainable Procurement Practices and Environmental Responsibility at World Wide Fund Uganda(Uganda Christian University, 2025-06-10) Timothy KiraboThe study sought to examine the role of sustainable procurement practices in ensuring environmental responsibility at World Wide for Nature Uganda. The study was guided by three objectives; examining the role of green supplier selection, eco-friendly purchasing policies and waste reduction strategies in ensuring environmental responsibility. The study was carried out using cross-sectional research design where only a quantitative research approach was utilized. Questionnaires were used to collect data from a sample of 49 respondents selected through simple random and purposive sampling from various departments of WWF Uganda although, 48 of them responded. Data collected was coded and analyzed using SPSS, applying both descriptive statistics (frequencies, means, standard deviation) and inferential statistics to draw meaningful conclusions. The findings revealed the organization is committed to achieving sustainability goals through procurement (Mean = 4.21; STD = 0.893) and that there was a positive relationship between green supplier selection and environmental responsibility, suppliers are encouraged to adopt green technologies and practices (Mean = 4.31; STD = 0.829), and a positive relationship between eco-friendly purchasing policies and environmental responsibility reflected by (r (45) = .810, p = .001)the organization’s waste reduction strategies have enhanced its environmental sustainability (Mean = 4.15; STD = 0.875) and theirs a positive relationship between waste reduction strategies and environmental responsibility reflected by (r (45) = .766, p = .001). The standardized coefficient statistics revealed that, eco-friendly purchasing policies (β = 0.496, t = 2.121, p = 0.040), and waste reduction strategies (β = 0.334, t = 2.258, p = 0.029) are the only two significant factors ensuring environmental responsibility at WWF Uganda among the factors considered in this study. Green supplier selection (β = 0.048, t = 0.228, p = 0.821) was statistically insignificant in ensuring environmental responsibility at WWF Uganda among the factors considered in this study as its P value was greater than 0.05 (P>0.05). The study then concluded that strengthening the organization’s supplier evaluation mechanisms and fostering closer collaborations with suppliers could enhance the impact of green procurement initiatives and strengthening eco-friendly purchasing policies through developing a comprehensive sustainability policy and communicating it to all stakeholders, incentive sustainable practices and monitoring and evaluating progress through setting and tracking metrices would enhance environmental responsibility at WWF Uganda.Item Negotiation Strategies on Organisational Performance :a Case of Uganda Wildlife Authority(Uganda Christian University, 2025-09-05) Christine IjonuThe purpose of the study was to investigate on impact of negotiations on organizations performance a case study of Uganda wildlife authority. The tourism industry is faced with many domestic and foreign competitors. Hence In order to outperform other regional rivals in the tourism industry, the Uganda Wildlife Authority's negotiating tactics need to be investigated and enhanced. This study adopted a descriptive cross-sectional study design which involved the implementation of both quantitative and qualitative research approaches to gather information from the field. The study sample size was 60 and it was determined using Fischer’s et al., (1998) formula. Data was collected using questionnaires and it was analysed using SPSS to generated the descriptive statistics The findings of this study highlighted the significant role negotiation strategies play in enhancing the operational performance of the Uganda Wildlife Authority (UWA). A substantial majority of respondents (69%) acknowledged the importance of negotiation in managing costs, ensuring regulatory compliance, and fostering long-term partnerships. The study further established a strong link between effective negotiation strategies and improved performance at Uganda Wildlife Authority (UWA).Item Impact of Electronic Procurement Systems on Service Delivery: a Case Study of Capital Shopper Supermarket, Ntinda Branch(Uganda Christian University, 2025-06-10) Sylvia NyawereThis study examined the impact of electronic procurement systems in service delivery within organizations with a case study of Capital Shoppers supermarket at Ntinda Branch- a suburb of Kampala city. The study specifically aimed 1) To investigate the impact of electronic ordering in delivery of services, (2) to find out the impact of electronic payment in delivery of services and (3) to assess the relation between electronic sourcing and delivery of services. While the existing literature suggested that there was a correlation between E-procurement and service delivery, cases studied on supermarkets were limited which left a gap for the research to continue. A total of 30 respondents from the Supermarket were used including procurement managers, purchasing agents, logistics coordinators, quality control specialists and contract specialists.Simple random sampling was used to ensure a fair representation. Data analysis was conducted using frequency tables and percentage computations, leading to meaningful interpretations and discussions. The research findings indicated that electronic procurement systems had a significant impact on delivery of services by improving efficiency, reducing delays, and streamlining purchasing processes. The researcher then therefore came up with the following recommendations: organizations to invest in advanced electronic-sourcing platforms with real-time data analytics, integrate AI driven tools for predictive procurement strategies and incorporate sustainability criteria into their procurement processes. Furthermore, Future researchers were also advised to carry on more research on supply chain disruptions and risk management.Item The Effectiveness of Incentive Programs in Enhancing Driver Performance and Retention in the Logistics Sector: A Case of Bollore Logistics Uganda(Uganda Christian University, 2025-05-27) Josephine NankundaThis study was based on the topic the effectiveness of incentive programs (financial and non- financial incentives) on drivers motivation and retention at Bollore Logistics Uganda. The study was grounded in three objectives: to assess the impact of financial incentives on worker motivation and retention, to examine the effect of non-financial incentives on worker motivation and to assess the effectiveness of Bollore Logistics Uganda's current incentive programs in addressing both hygiene factors and motivators for their drivers. The literature review was uncovers by different scholars who came up with the different ideologies on different retention patterns, a number of motivation schemes and used incentive programs. The literature review was revealed with respect to the stated objectives. A descriptive design was employed and data was obtained through structured questionnaires from 80 company employees, primarily drivers and logistics personnel. Descriptive statistics like frequencies, means, and standard deviations were employed in analyzing the data. The findings indicated that even though monetary rewards also known as financial incentives like performance-based pay, punctual payment, and fair salary were highly rated in general, they were not the sole considerations in keeping the employees with the organization. Non-financial rewards like a safe and pleasant working atmosphere, work-life balance, and acknowledgement received the most consensus of ratings from the respondents. The study concludes that both financial and non-financial incentives must be balanced if the firm is to sustain employee motivation and reduce turnovers. It also recommends that the firm increase promotion opportunities, sustain robust non-financial incentive practices, and reassess incentives on a regular basis in accordance with employee expectations.Item The Impact of E-procurement on Organisation's Supply Chain Efficiency: A Case Study at the Office of the Auditor General(Uganda Christian University, 2025-05-26) Ivan TaremwaThis study examined the impact of E-Procurement on the effectiveness of supply chains focusing on cost savings, process enhancements, and the management of supplier relationships in the public sector of Uganda specifically targeting the Office of the Auditor General to acquire valid information about the topic of study. As supply chains become increasingly complex through globalization, e-procurement platforms have facilitated greater transparency and streamlined purchasing processes, thereby simplified decision-making for organizations. The research employed a mixed-methods approach, incorporating qualitative case studies alongside quantitative data analysis to evaluate key performance indicators essential for both the initiation and ongoing use of e-procurement in OAG’s procurement operations. Conducted between January and April 2025 with a review of literature from 2003 to 2023, the study assessed various e-procurement techniques, including e-supplier management, e-invoicing, and e-payment, and their impacts on inventory management, cost reduction, risk management, supplier coordination, and lead times. The findings from the selected 80 employees of OAG who are directly involved with the use of e-procurement indicated that it enhanced supply chain efficiency by reducing procurement cycle times and minimizing human errors, fostered improved collaboration with key stakeholders and greatly reduced on operational costs with the organization. However, challenges such as cybersecurity threats, user acceptance, and system integration remain significant . The research concluded with providing strategic recommendations aimed at maximizing the benefits of e-procurement within the organization’s dynamic supply chains.Item The Role of Transportation in Sustainable Development in an Organization: A Case Study of Coca Cola Limited(Uganda Christian University, 2025-05-23) Sarah LoikiTitle: The role of transportation in sustainable development in an organization :case study of coca cola limited. This dissertation examines coca colas transportation operations and sustainability initiatives ,highlighting the importance of sustainable transportation in reducing carbon emissions ,improving supply chain efficiency , and enhancing corporate social responsibility . The research investigates how the company can integrate sustainable practices into its trans portion networks , examining the strategies , challenges , and benefits associated with transportion.Item The Strategic Role of Third-party Logistics Providers in Enhancing Procurement Performance(Uganda Christian University, 2025-05-22) Jackline Mirembe MutesiThis study investigated the role of third-party logistics providers (3PLs) in enhancing procurement performance, focusing on Coca Cola Beverages Ltd, Namanve. The objectives of the study were to examine the contributions of 3PLs to procurement efficiency, identify challenges faced in utilizing 3PL services, and assess procurement performance outcomes associated with outsourcing logistics operations. A descriptive research design was employed, and data were collected using structured questionnaires administered to 50 staff members across various departments. The findings revealed that 3PLs significantly reduce procurement and logistics costs, improve delivery reliability, and allow internal staff to focus on core procurement functions. However, the study also highlighted challenges such as delays, communication gaps, cost fluctuations and quality issues. The study concluded that while 3PLs play a strategic role in improving procurement processes, effective communication, contract management, and technological integration are crucial for maximizing their impact. It recommends that Coca Cola Beverages Ltd should strengthen its service level agreements and performance evaluation systems to better manage its logistics partners.Item The Effects of E-procurement on the Purchase of Goods in an Organization: A Case of Uganda Christian University (UCU)(Uganda Christian University, 2025-05-21) Winnie KambararaThe study examined the effects of e-procurement on the purchase of goods in an organization: a case of Uganda Christian University (UCU). It specifically focused on; assessing the extent of eprocurement usage at Uganda Christian University, establishing the challenges encountered in implementing e-procurement for purchase of goods at Uganda Christian University and determining the relationship between e-procurement and purchase of goods at Uganda Christian University.The study was carried out using a cross sectional survey research design where both quantitative and qualitative research approaches were also used. The data was collected using questionnaires and interviews and during data collection; both simple random and purposive sampling methods were used. A sample size of 44 respondents who are employees from the selected departments in UCU and the managers of these departments in UCU were also used in the study.The study findings revealed that Uganda Christian University has significantly embraced e-procurement, replacing traditional paper-based systems with electronic processes that enhance efficiency, transparency, and coordination in procurement. However, challenges Zsuch as inadequate ICT infrastructure, limited staff training, system inconsistencies, and supplier unpreparedness hinder full implementation. Despite these hurdles, the findings established a strong and positive relationship between e-procurement and the purchase of goods at UCU, with a statistically significant correlation coefficient (r = .737**, p < .05), indicating that e-procurement improves delivery timeliness, reduces costs, enhances quality, and strengthens supplier performance.Finally, the study recommended that Uganda Christian University should strengthen its ICT infrastructure, provide continuous staff training, and conduct routine system audits to improve the efficiency and reliability of its e-procurement system. Additionally, the university should enhance real-time technical support to minimize system downtimes and actively engage suppliers to ensure their preparedness and responsiveness to the electronic procurement process.Item Influence of Contract Management Practices of Effective Communication, Trust Building and Conflict Resolution on Contract Completion in the Public Sector(Uganda Christian University, 2025-05-20) Emmanuel Andrew OdereThe study sought to examine the influence of contract relationship management practices of effective communication, building trust and conflict resolution in the public sector, a case study on Jinja City Council (JCC). The study was guided by three objectives; examining the influence of effective communication on contract completion, examining the influence of trust building on contract completion in the public sector and examining the influence of conflict resolution on contract completion in the public sector.Item The Impact of Procurement Practices on Organizational Performance: A Case of National Medical Stores(Uganda Christian University, 2025-05-19) Gwenny NshamaThe study examined the impact of procurement practices on organizational performance: a case study of National Medical Stores. It specifically focused on; establishing the relationship between procurement planning and organizational performance in the study context, evaluating the relationship between supplier selection and organizational performance in the study context, and examining the relationship between contract management and organizational performance in the study context. The study was carried out using a cross sectional survey research design where both quantitative and qualitative research approaches were also used. The data was collected using questionnaires and interviews during the data collection, both purposive and simple random sampling methods were used. A sample size of 52 respondents who are management and employees from the study context was also used in the study. The study findings revealed a strong positive relationship between procurement practices and organizational performance at NMS. Procurement planning showed a significant correlation with organizational performance (r = .636**, p < .05), highlighting its role in strategic resource allocation, cost efficiency, and minimizing operational delays. Supplier selection demonstrated the highest positive correlation (r = .674**, p < .05), emphasizing the importance of rigorous selection criteria in enhancing supply chain efficiency, reducing risks, and improving service delivery. Additionally, contract management had a significant correlation (r = .605**, p < .05), underscoring the need for clear contract terms, compliance monitoring, and risk-sharing mechanisms to optimize resource utilization and overall operational efficiency. Finally, the study recommended the need for enhancing procurement planning for strategic resource allocation and cost efficiency, adopting a rigorous supplier selection framework to ensure quality and reliability, and improving contract management through clear terms and compliance monitoring. Additionally, continuous training in procurement management is essential for staff capacity building, while integrating advanced digital tools will streamline processes, enhance transparency, and optimize operational efficiency at NMS.Item The Impact of Technology on Reverse Logistics: A Case Study of Africa Global Logistics(Uganda Christian University, 2025-05-19) Catherine Mihayo AtuhaireThis study aimed to investigate the impact of technology on reverse logistics, in the case of African Global Logistics (AGL) in Uganda. Study aims were to examine organizational and infrastructural readiness to reverse logistics technology adoption, to analyze the effect of perceived ease of use and usefulness of technology in initiating its acceptance and integration into reverse logistics processes and to assess the extent to which technological capability affects successful adoption of reverse logistics practice. Using the Technology Acceptance Model (TAM), it examines the impact of ease of use and perceived usefulness on technology reverse logistics adoption. The study conceptual framework identified system integration, automation, and digital tracking as key technology drivers with outputs of operational efficiency, cost saving, and waste disposal. Government policies and business support are intervening variables that shape technology adoption. A descriptive research design quantitative study was used and research conducted using structured questionnaires distributed to 44 employees from a population of 49 as per Krejcie and Morgan's (1970) sample table. The sample included staff from key departments like logistics, IT, legal, and management, while random and censured sampling techniques ensured representative data gathering. Data were processed with SPSS software, conducting regression and correlation analysis to compare the relationship among variables like degree of automation, digital surveillance, and working effectiveness. The consistency of data was confirmed by Cronbach's alpha (0.890), with validity ensured through expert-reviewed questionnaires and the Coefficient of Variation (CV) method. The study also found that digital monitoring and tracking technologies are significantly embedded in reverse logistics operations, with employees having high levels of competence in using the same. Organizations also monitor products coming back to them efficiently and have effortless data sharing with partners, which further supports how critical digital solutions are in enhancing visibility and efficiency. As regards automation, the study indicates that automated systems significantly improve reverse logistics operations, particularly decision-making, product recall, and recycling management. However, although mistakes in returns handling are reduced via automation, potential exists to eliminate system disruption when combining technology. Overall, system compatibility and data-sharing capabilities are strong, but technical problems must be resolved by organizations for easier utilization of future logistic technologyItem The Effect of Collaborative Buyer-Supplier Relationships on Supply Chain Performance in Organizations. A Case of Mukono Central Division, Mukono Municipality(Uganda Christian University, 2025-05-15) Mable BusingyeThe study examined the effect of collaborative buyer-supplier relationships on supply chain performance in organizations in Mukono Central Division, Mukono Municipality. It specifically focused on, examining the relationship between trust and supply chain performance, establishing the relationship between commitment and supply chain performance, and assessing the relationship between communication and supply chain performance in Mukono Central Division. The study was carried out using a cross-sectional survey research design where both quantitative and qualitative research approaches were also used. The data was collected using questionnaires during the data collection; both purposive and simple random sampling methods were used. A sample size of 80 respondents who are management and employees of Mukono Central Division was also used in the study. The study findings revealed a strong positive relationship between trust, commitment, communication, and supply chain performance in Mukono Central Division. Trust was shown to significantly enhance supply chain efficiency, with 82.5% of respondents affirming supplier honesty, and a correlation of (r = 0.875**, p < 0.05). Commitment also emerged as a key factor, with 97.5% of respondents acknowledging long-term dedication, supported by a significant correlation of (r = 0.883**, p < 0.05). Effective communication was found to be crucial for success, with 92.5% of respondents emphasizing its importance, and a correlation of (r = 0.879**, p < 0.05). These findings suggest that trust, commitment, and communication are critical in enhancing supply chain performance in the region. Finally, the study recommended the need for strengthening trust between buyers and suppliers through transparent communication and ethical practices, enhancing commitment to long-term relationships by prioritizing joint initiatives and shared goals, improving communication channels through clear and timely updates, investing in training programs to build skills in trust-building and collaboration, and establishing formal mechanisms for monitoring and evaluating buyer supplier relationships to ensure alignment with organizational goals and continuous performance improvement.Item Risk Identification Strategies and Supply Chain Resilience: A Case Study of Soroti Fruits Limited Teju Juice Company(Uganda Christian University, 2025-03-03) Isaac IgulotSupply chain resilience is increasingly acknowledged as an essential element for organizations to effectively manage disruptions, sustain operational continuity and preserve competitive advantage. The initial step in developing a resilient supply chain is effective identification of risks. This research examines a variety of strategies for detecting risk within the supply chain, highlighting both conventional and innovative methodologies. Conventional techniques involve risk assessment, analysis of historical data and supplier evaluations. While newer on data analytics, artificial intelligence and real time monitoring technologies. The research also investigates the importance of collaboration and communication in the risk identification process, emphasizing cross functional teams and external partners can enhance a more thorough risk management framework. Furthermore, it continues to discuss the link between risk identification supply and supply chain resilience suggesting that early detection of potential risks allows organizations to put in place timely mitigation strategies. Basically, the study advocates for a combined approach to risk identification that merges various strategies to ensure the supply chain’s strength against a number of disruptions ranging from natural disasters to geopolitical issues and economic changes. This study seeks to represent a comprehensive examination of contemporary risks identification methodologies with the objective of explaining how organizations can strengthen their resilience, ensure operational continuity and promote enduring sustainability amid progressively unstable conditions.Item The Role of Supplier Relation Management on the Development of Sustainable Supply Chain: A Case Study of Roofings Ltd Uganda(2024-09-09) Ivan MuyambiThe study assessed the role of supplier relationship on the development of sustainable supply chains a case study of roofing’s, Uganda ltd. The study was guided by the following objectives; To Analyze the impact of collaboration with suppliers on achieving sustainability goals, to investigate the role of supplier development on sustainability in supply chains and to investigate how Supplier appraisal can impact on sustainability at roofing’s Uganda limited. The study used a cross section study design with both Qualitative and quantitative approaches. The study established that generally, the positive impacts of collaboration with suppliers at roofing’s Uganda limited were improved product quality, priority in the use of sustainable materials in its products and improved company's financial performance. The collaboration with suppliers had positively impacting the company’s ability to achieve sustainability goals. However, negative impacts were noted in the minimizing waste and optimizing resource Utilization, this implies that the overall impact of supplier collaboration on the company’s ability to achieve sustainability was moderate. It was concluded that the role of supplier relationship on the development of sustainable supply chains a case study of roofing’s, Uganda ltd is moderate. However, it had contributed to improved company performance. The study recommends that Roofing’s Uganda limited strengthens its supplier appraisal process so as to boost the quality of its products and services.Item Exploring the Effects of Electronic Payment Systems on Operational Efficiency(Uganda Christian University, 2024-09-09) Esther AineThis study titled “Exploring the effects of electronic payment systems on operational efficiency” focuses on the consumers around Mbarara City in Uganda. Its specific objectives are to analyze the cost-effectiveness of utilizing electronic payment systems compared to traditional payment methods, to analyze the risk of fraud associated with electronic payments compared to cash and finally to analyze the potential economic impacts of transitioning from paper-based to electronic based payment systems. A mixed-methods approach was employed, with qualitative interviews and some quantitative data. The primary data sources were business owners around Mbarara City, along with retrospective data from archives, conducted as a cross-sectional study. The study involved 100 relevant business owners, with a sample size of 65 determined using simple random sampling and stratified sampling methods, and data was collected through questionnaires. Findings were presented using tables. The study found that the implementation of electronic payment systems has positively impacted customer satisfaction because of their convenience and flexibility offered. In examining the risk of fraud associated with electronic payment systems, we discovered that most people perceive electronic payments as having a higher risk of being compromised through methods like phishing attacks. However, gaps existed in response to such issues; like in the research it was discovered that despite the technological advancements and security measures put in place to secure electronic payments they are significantly still insecure. Overall, the use of electronic payment systems improved transaction process time and this indicated that most of the organizations/businesses perceive a positive impact leading to increased efficiency and productivity. In the research it was also discovered that many of the organizations are prepared for the future advancements in relation to electronic payment systems.Item Role of automation in warehouse planning in coca cola company(Uganda Christian University, 2024-09-10) Ausi LuwanoThis dissertation is focused on studying the role of automation in the warehouse planning at Coca Cola plant located in Namanve industrial area, Mukono district. The study specifically focused on three main objectives: to identify the forms of automation of warehouse planning, to examine the benefits of automation in warehouse planning, to investigate the challenges of implementing automation in warehouse planning. To achieve these objectives, a quantitative research design and purposive sampling technique was employed and the information was collected using questionnaires. The findings of the research showed that forms of automation in warehouse planning such as automated guided vehicles, automated storage and retrieval systems, warehouse management systems, Internet of things, collaborative robots among others enhance efficiency and productivity levels within an organization as well as help to reduce need for human labor in complex activities. The research study also revealed the various benefits of automation in warehouse planning such as enhanced efficiency and productivity, enhanced accuracy and reduced room for errors, flexibility and scalability among others which come the use of automated technologies within the warehouse. The research study also talked about the numerous challenges faced in a warehouse which uses automated technologies such as high initial costs, integration complexity, lack of workforce adaption and training, high maintenance costs that cause setbacks within operations of the warehouse. The findings of the study recommend that Coca cola company should suitable financial strategies, enhance integration processes, prioritize workforce training and development and establish a maintenance and management plan to help and counteract the numerous problems associated with automated warehouses.