Bachelor of Procurement & Logistics Management
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Item Supplier relationship management and organizational perfomance: a case study of Mukono District local Gorvernment(Uganda Christian University, 2026-06-11) Ritah NakayondoThis study examined the effect of Supplier Relationship Management (SRM) on organizational operations in Mukono District Local Government, with a focus on supplier collaboration, supplier communication, and supplier trust. The study was guided by Transaction Cost Economics Theory, which explains that procurement performance is influenced by the costs incurred in managing transactions such as coordination, monitoring, and contract enforcement. The study adopted a cross-sectional descriptive survey design, combining quantitative and qualitative approaches. Data were collected from employees in key departments of Mukono District Local Government and selected suppliers using structured questionnaires and interview guides. Quantitative data were analyzed using SPSS, where descriptive statistics and inferential analyses were used to determine relationships between SRM practices and organizational operations, while qualitative data were analyzed thematically. The literature and empirical evidence suggest that supplier collaboration leads to greater efficiency due to better coordination and fewer delays, supplier communication promotes better procurement and operating performance from better information flow and decision making, and supplier trust fosters more effective procurement, as it reduces monitoring costs and increases reliability. But factors like inadequate systems, low transparency and procedural and administrative inefficiency in procurement were also found to be barriers to the efficient implementation of SRM. The study finds that the SRM practices are significantly affecting the working of public sector institutions. It suggests strengthening supplier collaboration, improving communication systems and developing trust-based relationships for improving procurement efficiency, service delivery and overall operational performance in the context of local government.Item Impact of procurement practices on supply chain performance in manufacturing firms: a case study Roofings Uganda limited(Uganda Christian University, 2026-06-10) Anna Sandra NamboozoThis study examined the impact of procurement practices on supply chain performance in manufacturing organizations with Roofings Uganda Limited as a case study. The paper discussed four basic procurement practices supplier selection, contract management, e procurement, and sustainable procurement and their impacts on main performance indicators like efficiency, costeffectiveness, reliability, and the overall supply chain outcomes. To determine the connections between these practices and supply chain performance, a mixedmethods research was utilized, as it used quantitative surveys and qualitative interviews. Findings showed that successful supplier selection improves the quality of inputs and reliability of suppliers, whereas good contract management promotes compliance, accountability, and risk mitigation. It was discovered that e-procurement systems enhanced procurement processes making it more efficient, transparent and quick. Sustainable procurement helped in saving costs in the long run, environmental stewardship, and increased reputation of the organization. The research confirms that strategic procurement advances in the form of improved supplier evaluation, effective contract management, digital transformation, and sustainability integration have a strong impact on improving supply chains.Item Investigating constraints to E-Procurement implementation at Abrah Shopping Centre, Mbale(Uganda Christian University, 2026-06-08) Simon MusunguThis study examined e-procurement implementation constraints and their effect on procurement performance at Abrah Shopping Centre, Mbale, using a census of 24 respondents (21 returned, 84%). ICT barriers, especially high equipment costs, software incompatibility, and poor connectivity, and organisational barriers, particularly setup costs, financial limitations, and staff fear of automation, were the dominant constraints. E-procurement adoption,It is only moderate as basic electronic ordering is gaining more momentum as compared to digital supplier sourcing. The overall performance is only moderate but respondents are confident that when constraint is resolved performance will be improved. Correlation analysis showed moderately strong relationship between both type of constraint and performance (r=0.423, r=0.371). Study recommended investment in ICT in stages, policy for e-procurement to formal, change management for the staff and government support in a structured way for private retail businesses in regional cities.Item Reverse logistics and customer satisfaction: a case study of Jumia Uganda(Uganda Christian University, 2026-06-04) Linda Ogwang AkiteThis research was designed to examine the impact of reverse logistics practices on customer satisfaction at Jumia Uganda. It analyzed return authorization, collection of returns, and refund and replacement services. The study applied the positivist philosophy and cross-sectional survey design by collecting data from 80 customers who had experienced returns between September 2025 and December 2025, supplemented with interviews with five Jumia staff. The descriptive analysis of results demonstrated that respondents were most satisfied with refund and replacement services (M=3.88), then return authorization (M=3.55), and the lowest score was achieved for collection of returned products (M=2.91). The Pearson correlation result indicated that all three reverse logistics practices were positively related to customer satisfaction, with refund services being most positively related (r=0.752, p<.01). The multiple regression analysis indicated that the three practices combined explained 64.8% of the variation in customer satisfaction (R=0.648, F=43.34, p<.001). Among the three reverse logistics practices, refund and replacement services were the best predictors of customer satisfaction (B=0.510, p<.001) followed by return authorization (B=0.280, p=.002) and collection of returns (B=0.155, p=.045). The three null hypotheses tested were rejected. Quality findings revealed four major themes: last mile logistic problems, speed of financial settlements, and policy communication transparency. All three practices were significantly found to impact customer satisfaction, however, refund and replacement services influenced customer satisfaction most. Suggestions are; set up drop-off points, provide real-time refund tracking, clarify return policies by providing visual aids in local language.Item The impact of supplier- relationships on the performance of manufacturing businesses in Uganda: A case study of Roofings Limited(Uganda Christian University, 2026-05-29) Susan Gween ScopasThis study explored the impact of supplier relations on the performance of manufacturing organizations in Uganda by identifying how efficient supplier management was used to optimize business operations and increase cost reduction and improved quality of products. Given that some of the challenges experienced by manufacturers include unreliable suppliers, logistics problems, and price fluctuations, this research was aimed at exploring the impact of supplier relationship management practices in addressing the above challenges faced by manufacturing firms. The study examined the importance of some SRM practices like having long-term relationships with suppliers, clear communication, developing trust, and having supplier development plans to evaluate how they influence stability in the supply chain and organizational performance. Other issues like a lack of supplier diversity and poor infrastructure have also been found to be a problem in manufacturing firms and are barriers to growth and effectiveness. It is shown, through both qualitative and quantitative analysis, that manufacturers who foster healthy relationships with their suppliers enjoy stability in their supply chains, reduced operating costs, and better-quality products. In conclusion, the research recommends policies and approaches by policy makers and business managers on how to improve procurement processes, invest in infrastructure, and develop suppliers to promote diversity. Improved supplier relations and SRM strategies were important in growing Uganda's manufacturing industry.Item The influence of Transportation Management Systems (TMS) adoption on fleet scheduling and tracking efficiency in Uganda's third-party logistics firms: a case study of Jumia Uganda(Uganda Christian University, 2026-05-26) Maria NamazziAs e-commerce in Uganda continues to grow, the need for third party logistics companies to enhance their fleet operations is increasing. Companies like Jumia Uganda have turned to Transportation Management Systems (TMS) digital platforms to resolve these inefficiencies, which have long been an issue. Even with this investment, how much the adoption of TMS contributes to a firm's fleet scheduling and tracking efficiency is still an empirical question. This study determined the impact of TMS adoption on fleet scheduling efficiency, fleet tracking efficiency, the level of TMS adoption, as well as challenges of TMS implementation in Jumia Uganda. There was a 92% return of questionnaires (46 returned). The items in the instrument showed excellent reliability from Cronbach's Alpha (α = 0.905 – 0.918). Descriptive statistics, Pearson correlation and simple linear regression were used to analyse data in SPSS version 26. The study adopted the Diffusion of Innovation (DOI) Theory, Technology–Organisation–Environment (TOE) Framework and Resource-Based View (RBV) Theory as a theoretical framework. The study revealed a high level of TMS adoption and operationally embedded at Jumia Uganda with a composite mean of 4.14 which included route optimisation, automated dispatching, GPS monitoring, and data sharing in real time. TMS adoption significantly and positively predicted fleet scheduling efficiency (r = 0.945, β = 0.945, R2 = 0.893, F = 368.650, p < 0.001) and fleet tracking efficiency (r = 0.972, β = 0.972, R2 = 0.945, F = 757.964, p < 0.001), with both null hypotheses rejected. The performance of tracking was more accurately predicted by TMS than by scheduling performance. Internal factors such as Internet connection, IT skills of staff, road infrastructure and management support were generally seen as facilitating. The network instability, variability of road conditions, gaps in system integration, staff resistance to adoption and third-party coordination failures were key implementation challenges. At Jumia Uganda, adoption of TMS is a clear enabler for fleet scheduling and tracking efficiency, and their performance in tracking has almost a perfect correlation with their predictive relationship. Managers should invest in redundant internet infrastructure, and institutionalize the training of TMS; and emphasize integration of the entire ERP and WMS. Government agencies need to tackle the issue of road and broadband connectivity in peri-urban delivery zones and TMS vendors should evolve a solution that is affordable and offline, to fit the logistics environment in Uganda.Item The role of Enterprise Resource Planning (ERP) in inventory management: a case study of Capital Auto Parts, Hoima(Uganda Christian University, 2026-05-22) Mark MuchunguziThis study assessed the role of Odoo Enterprise ERP in inventory management at Capital Auto Parts, a multi-product automotive spare parts and industrial supplies company in Hoima, Uganda. The company deployed Odoo Enterprise in 2023 with three core modules: an Inventory module with barcode scanning, a Full Accounting Suite for real-time stock valuation, and Shipping Integrations for order tracking. The study covered the three-year implementation period from 2023 to 2026. Three specific objectives guided the study: to determine how the Odoo barcode scanning and warehouse modules affected inventory record accuracy, to explore the implementation and utilization challenges affecting daily operations, and to determine the impact of the Odoo shipping integrations and accounting suite on order fulfillment effectiveness. A cross-sectional case study design combining quantitative questionnaires and Key Informant Interviews was used. The overall sample included 65 customers, 50 of whom were firms and 15 of whom were internal staff. Finally, 62 questionnaires were returned, with a 95.4 percent response rate. The results indicated that Odoo Enterprise has a positive overall impact on inventory management. Regarding the accuracy of the inventory system, 85.7 percent confirmed that the system provides real-time inventory tracking and 85.7 percent confirmed consistent use of the barcode scanner and 85.7 percent confirmed that it provided an audit trail. The customer side reported a 97.9% satisfaction level in terms of having parts in stock at all times, 97.9% accuracy in the parts delivery information available, and 100.0% accuracy in the physical delivery of parts ordered. 85.7 percent of employees said that order fulfillment system produces invoices and delivery notes quickly and accurately. Overall, customer satisfaction was very high: 100.0 per cent of customer firms confirmed that invoices are consistent with goods received and 100.0 per cent indicated that their overall satisfaction level with Capital Auto Parts inventory management is very high. A very high positive correlation (r = .949, p = .000) between system quality and order fulfillment effectiveness was found among internal staff, while a moderate to strong positive correlation (r = .630, p = .000) between customer perceived inventory accuracy and order fulfillment satisfaction was obtained among customer firms. All correlations were significant at the 0.01 level. However, the study also found that internet connectivity problems in Hoima caused regular system downtime, acknowledged by 78.6 percent of staff. Only 50.0 percent of staff felt adequately trained on all modules, and 64.3 percent confirmed that some staff still maintained parallel manual records. The study recommends that the company invest in a dedicated internet connection, develop a structured ongoing training programme, enforce a policy against parallel manual record-keeping, and fully configure the Odoo shipping integration module with local logistics providers. Keywords: ERP, Odoo Enterprise, Inventory Management, Barcode Scanning, Order Fulfillment, Capital Auto Parts, Hoima, Uganda.Item The impact of supply chain risk management on procurement practices in manufacturing firms: a case of Uganda Breweries Limited(Uganda Christian University, 2026-05-20) Marcus Rutinda KadiigaThis study was conducted to examine the impact of supply chain risk management on the procurement practices at Uganda Breweries Limited located at Port Bell in Nakawa division, Kampala District. It was conducted from March 2026 to May 2026. The study adopted a case study and descriptive research design. We had a sample size of 67 employees drawn from a population of 80, which in return yielded 60 valid responses (89.6%). Data was collected using structured questionnaires and analyzed using descriptive statistics and regression analysis. Chapter four findings confirmed that supplier delays, price fluctuations and transportation disruptions are key risks affecting procurement. Also notable to say is that regression results showed a strong statistically significant relationship between supply chain risk management and procurement performance. The feedback from interviews conducted with management revealed mitigation strategies like supplier evaluation, multiple sourcing and the use of digital systems as solutions. Chapter five concluded that effective risk management greatly enhances procurement outcomes, particularly in cost efficiency, supplier reliability, timely delivery and product quality. Finally I recommend manufacturing firms to strengthen supplier management practices, expand sourcing strategies and invest in digital technologies to improve supply chain resilience and performanceItem Electronic procurement practices and cost reduction: a case of Brookside Dairy Limited, Uganda(Uganda Christian University, 2026-05-21) Yvonne KomuntaleThe study examined the electronic procurement practices and cost reduction of an organization. A case Study of Brookside Dairy Limited company. The study was guided by objectives which included, to examine the relationship between e -supplier management and cost reduction in Brookside Dairy Limited, to examine the relationship between e-invoicing and cost reduction in Brookside Dairy Limited and also to examine the relationship between e-tendering and cost reduction in Brookside Dairy Limited. The study was carried out using questionnaires with the selected lower-level employees of Brookside Dairy Limited and interviews with top management of the company. The study was carried out using a case study research design. The data were collected using questionnaires and during the data collection, purposive sampling method was used. A sample size of the females was 59.4% and the males were 40.6%. This finding suggests that the use of electronic supplier management has improved coordination and also E-supplier management enables timely sharing of information with suppliers, reducing procurement.Item Life cycle costing adoption and application and the effectiveness of procurement in public entities(Uganda Christian University, 2026-05-15) Godwin NomwesigwaThis study examined the influence of Life Cycle Costing (LCC) adoption and application on procurement effectiveness in public sector entities in Uganda, with specific reference to Mukono District Headquarters. The study was guided by three objectives: to assess the level of LCC adoption, to examine its influence on procurement effectiveness, and to identify challenges affecting its implementation. A descriptive cross-sectional research design was employed, using a quantitative approach. Data were collected from 23 procurement and finance professionals through structured questionnaires and analyzed using descriptive statistics, correlation, and regression analysis with the aid of SPSS. The findings revealed that Life Cycle Costing is partially adopted within public procurement processes, with greater emphasis placed on acquisition and operational costs, while maintenance and disposal costs receive comparatively less attention. A correlation analysis found a positive association between all LCC aspects and procurement effectiveness. Regression analysis revealed that acquisition cost was the strongest factor associated with the procurement process (β = 0.431), followed by disposal cost (β = 0.112). Operation cost had a moderate effect while maintenance cost was negatively associated (β = -0.055), showing deficiencies in maintenance management. Further findings reveal that implementation of LCC is crucial for enhancing cost efficiency, quality, and value for money, but its effects on procurement timeliness are minimal. Major barriers to adopting LCC include lack of adequate technical expertise, absence of accurate data, poor training, low-value procurement policy, and change resistance. The study concludes that while LCC has the potential to enhance procurement effectiveness, its application in public entities remains fragmented and inconsistent. It recommends strengthening institutional capacity, integrating LCC into procurement frameworks, enhancing data systems, and enforcing policy guidelines to support comprehensive lifecycle-based decision-makingItem The effect of logistics outsourcing on operational efficiency in Uganda's manufacturing sector: a case study of Nile Breweries Limited(Uganda Christian University, 2026-05-14) Samuel Luanda HangyiThis study examined the impact of logistics outsourcing on operational efficiency of manufacturing industry in Uganda, focusing on Nile Breweries Limited. Indeed, as Christopher (2016) notes, it is evident that logistics outsourcing will be significant for manufacturing firms in operational performance improvement, cost reduction, and supply chain responsiveness. The study considered the following: first, the review of logistics costs and delivery time in outsourcing; the second, the examination of views of the key respondents on outsourcing; and third, the evaluation of operational efficiency in outsourcing. In conducting the research, a case study using mixed methods of research, both quantitative and qualitative, was adopted. Data on logistics costs and delivery times were collected and analyzed for the period after outsourcing. Qualitative data were collected using semi-structured interviews with selected key personnel drawn from Logistics/Supply chain, Operations, Finance, Procurement, Sales and Packaging. The population was 23 staff members, and the sample size of 22 respondents was arrived at using Yamane’s formula with 5% level of precision. The team conducted a pilot test to ascertain the appropriateness of the data collection instruments with expert review to ensure the reliability and content validity of the questionnaire. This study found that outsourced logistics reduce delivery times and result in cost savings for companies. However, it is less effective when conducted as a series of simple transactional agreements rather than a joint venture. According to Lambert and Cooper (2000), a jointure venture encourages communication and facilitates developing long-term relationships. Indeed, the respondents generally felt that they had experienced better on-time deliveries and lower costs. However, they also cited increased coordination complexity and service glitches. The interviews brought one central theme to light: outsourcing will only be effective when it is subject to a high level of managerial attention and continuous performance monitoring. The three-legged approach of managing partnerships well, building capacity, and monitoring performance has proven to be the key to the success of outsourcing. The lesson to be learned from these companies is that manufacturing organizations must form partnerships through collaborative outsourcing, with a close eye.Item The influence of third party service providers on logistical operation(Uganda Christian University, 2026-05-18) Monica AbothIt investigated the role of third party logistics (3PL) service providers for the logistical operations of Afro Freight Clearing and Forwarding Company Limited in Kampala, Uganda, a study that was motivated by the numerous logistical problems like delayed delivery services, bad inventory management and low customer satisfaction, which are affecting the performance of third party logistics arrangements in the region. The study used a convergent parallel mixed-methods design, with the three aims of the study being warehousing, transportation, and order fulfilment services, and quantitative and qualitative data were gathered from all the 30 employees by using structured questionnaires and interview guides, respectively, followed by analysis of the data using descriptive statistics, correlation, and regression analysis. Results show how third-party warehousing can help increase inventory accuracy and decrease holding costs, and how transportation services are the most significant contributor, thereby improving delivery reliability and decreasing lead time. Order fulfillment services also help to ensure faster processing times, decrease mistakes, and boost customer satisfaction. It is found that the effective integration of 3PL providers enhances operational efficiency, reliability and service quality, and suggests that organisations should have strong partnerships with competent 3PL providers, have effective performance monitoring systems and improve the coordination systems. Future research is directed toward the role of digital technologies in enhancing third-party logistics performance in comparable resource-constrained contexts.Item The effects of online bidding on organizational performance in government entities: a case of Mukono District Local Government(Uganda Christian University, 2026-05-25) Benjamin NahamyaThe study sought to examine the effects of online bidding on organizational performance in government entities: a case of Mukono District Local Government (MDLG). The study was guided by three objectives: examining the relationship between electronic advertising and organizational performance in MDLG, establishing the relationship between electronic bid submission and organizational performance in MDLG, and determining the relationship between electronic bid evaluation and organizational performance in MDLG. The study was carried out using descriptive correlational research design where both quantitative and qualitative research approaches were utilized. Questionnaires were used to collect data from a sample of 52 lower-level employees of MDLG, whereas interviews were conducted with the key informants who are top management of MDLG. The results indicated that electronic advertising (r = 0.636**, p < 0.05), electronic bid submission (r = 0.674**, p < 0.05) and electronic bid evaluation (r = 0.605**, p < 0.05) had strong relationship with organizational performance while using online bidding in Mukono District Local Government. The results show that these practices boost transparency, efficiency, fairness, supplier involvement, and accountability in procurement activities, which ultimately results in improved procurement outcomes and overall performance in MDLG. Finally, the study suggested that electronic procurement systems should be strengthened and fully institutionalized in MDLG through the improvement of evaluation processes as well as improving the accessibility of the electronic procurement systems, ICT infrastructure and capacity building of staff and suppliers. The improvements are hoped to enhance transparency, improve efficiency, be fair, ensure active participation of suppliers and improve accountability in procurement activities leading to improved organizational performance in Mukono District Local Government.Item The impact of e-procurement systems on organisational performance case study: War child South Sudan(Uganda Christian University, 2026-05-08) Diana ShallyThis study examined the impact of e-procurement systems on organizational performance at War Child South Sudan. The study was guided by three objectives: to examine the relationship between e-procurement and overall organizational performance, to assess its impact on procurement efficiency and cost effectiveness, and to evaluate its impact on procurement transparency, accountability, and donor confidence. The research was motivated by the need to address inefficiencies associated with manual procurement systems in humanitarian organizations operating in fragile states like South Sudan. A descriptive research design was adopted for this study using an approach. Data was collected from 40 respondents at WCSS using questionnaires. The data were analyzed with statistics, such as frequencies and percentages, and presented in tables and charts. The study looked at procurement efficiency, cost-effectiveness, transparency, accountability, and overall organizational performance. These key variables helped understand their impact on WCSS with a focus on procurement efficiency and how it affects cost-effectiveness, transparency, and accountability, ultimately driving performance. The study found that e-procurement really helps WCSS work. Most people who took part in the study said that e-procurement makes it faster to buy things, reduces paperwork and mistakes, helps different departments work together better, and costs less. Also, e-procurement helps make things clear and makes people more responsible. Makes donors trust WCSS more because it's easier to keep track of records and there's less chance of cheating. The e-procurement system at WCSS makes a difference. It helps WCSS work.Item Impact of supplier digital literacy on E procurement system utilization in local government entities(Uganda Christian University, 2026-05-22) Kathylen Cynthia NamatovuThough, the Electronic Government Procurement (e-GP) systems are becoming popular, In Uganda, notably in small scale, the involvement of suppliers from the local government level is low in small and medium sized enterprises (SMEs). This study investigated the effect of local suppliers' digital literacy on the use of the e-procurement system in Uganda. government D seventh entities were guided by the Technology Acceptance Model (TAM). The Technology Acceptance Model (TAM) has been developed by government entities guided by it, Davis (1989). The study pursued three specific objectives: to assess the current levels of digital literacy among registered suppliers, to measure suppliers’ actual system use, and to determine the relationship between digital literacy and e-GP system utilization. The survey approach involved a cross-sectional study design. Data were gathered from 31 individuals, including suppliers, vendors, and procurement officers from local government agencies in Uganda. Digital literacy was gauged through a five-item tool, which evaluated operational capability, navigation, documentation, technical competence, and digital literacy awareness. System use was gauged through behavioral measures such as system use frequency, ease of use ratings, and online task completion. The study recommends that PPDA adopts to structured, tier-based digital literacy training for suppliers. The local governments are recommended to put in place appropriate measures for supporting suppliers. A usability redesign of the e-GP system based on user experience principles is proposed. Future studies should consider employing large sample sizes and long-term designs, and performance indicators to assess e-procurement use.Item The impact of Electric Point Of Sale (EPOS) System on supply chain coordination case study: Mega Standard Supermarket(Uganda Christian University, 2026-05-07) Lucky Peace LamaroThis study looked into how electronic point of sale systems affected the coordination of the supply chain in a retail business, specifically, the Mega Standard Supermarket in Kampala, Uganda. The study's three main goals were to ascertain how the supply chain’s coordination was impacted by the EPOS systems’ information-sharing capabilities, inventory replenishment support, and stock management efficacy. This study used a case study research design and a quantitative research methodology. 52 respondents completed questionnaires to provide data, which were further examined using the SPSS software, both inferential statistics (correlation analysis) and descriptive statistics (frequencies, percentages, averages, and standard deviations) were used. The results showed a statistically significant positive association between supply chain coordination and the POS systems’ ability to share information and their stock control effectiveness. Supply chain coordination was found to have a statistically negligible link with inventory replenishment support, notwithstanding their favorable relationship. In summary, suggestions were made for improved system integration, provision of comprehensive training, and ensuring reliable ICT infrastructure since even though the use of EPOS systems, which provide real-time data regarding stocks, helps in proper coordination of the supply chain, their role had been restricted by various factors, such as lack of system integration with suppliers and inadequate infrastructure.Item The effect of inventory management practices on service delivery: a case of study on Pearl Wellness Center, Mukono(Uganda Christian University, 2026-05-08) Priscilla NabajjaThis study examined the effect of inventory management practices on service delivery at Pearl Wellness Centre in Mukono, Uganda. The main objective of the study was to assess how inventory management practices influence service delivery, with specific focus on inventory management practices used at the Centre, the relationship between inventory accuracy and service delivery, and the challenges affecting effective inventory management. This study adopted a mixed-methods approach, using both qualitative and quantitative methods. A sample of 15 was surveyed through questionnaires, interviews and observations. Data was tabulated, frequency and percentages were used to interpret the findings. The study established that Pearl Wellness Centre has basic inventory management practices that include using previous consumption data, stock-taking and matching physical and recorded stocks. The study also revealed a positive link between inventory accuracy and service delivery, in that inventory accuracy results in less emergency orders, better service and satisfied customers. But the study found factors negatively impacting effective inventory management, such as lack of financial support, ineffective supplier coordination, use of manual systems, absence of modern technology and poor supervision. The study found that good inventory management practices enhance service delivery at Pearl Wellness Centre by ensuring supply of medical items and avoiding service disruptions. The study concluded that the Centre should implement computerised systems, improve supplier coordination, increase funding for inventory management, and strengthen staff training and supervision to improve inventory performance and service delivery. Accuracy and service delivery, and the challenges affecting effective inventory management.Item E-procurement on organizational efficiency(Uganda Christian University, 2026-05-13) Winfred NambozoThe study investigated the influence of e-procurement on cost efficiency of the Kampala Capital City Authority (KCCA) in particular, the level of e-procurement adoption, its influence on cost efficiency and the factors that hinder its successful adoption. The Technology Acceptance Model (TAM) and organisational e-readiness were used as theoretical framework. A quantitative cross-sectional survey design was adopted, with a survey sample size of 56 respondents from procurement, finance, ICT and administration departments at KCCA, of which 54 were properly responded to (96.4% response rate). The questionnaires were administered and analysed using descriptive statistics, Pearson's correlation and regression analysis with the help of SPSS.The results showed that e-procurement adoption at KCCA is average with a grand mean of 3.49, suggesting that e-procurement is in place, but not yet fully integrated. It was also revealed that e-procurement has a positive impact on cost efficiency with a grand mean of 3.81, especially in terms of cost reduction, reduction in expenses for printing and distribution of documents and improved budget management. E-procurement also showed a positive impact on organisational efficiency with a grand mean of 3.74, suggesting that respondents generally believe e-procurement enhances efficiency. But results from Pearson correlation analysis showed that e-procurement adoption has weak positive but statistically insignificant correlation with organizational efficiency (r = 0.218, p = 0.114), and cost efficiency has weak positive but statistically insignificant correlation with organisational efficiency (r = 0.064, p = 0.645). There was also a weak negative and insignificant link between implementation challenges and organizational efficiency (r = -0.083, p = 0.552). The key challenges of e-procurement implementation include security, lack of coordination among departments, insufficient ICT infrastructure and poor internet connectivity with a grand mean of 4.27. The study finds that while e-procurement can increase efficiency at KCCA, it is limited by partial implementation and implementation challenges. The study suggests strengthening the full integration of e-procurement systems, enhancing ICT infrastructure, staff training and capacity building, and coordination and monitoring processes to optimise efficiency benefits. The study adds to the evidence on e-procurement and efficiency in the Uganda public sectorItem Impact Of electronic government procurement system on organisational performance at the Office of the Prime Minister Uganda(Uganda Christian University, 2026-05-19) Aleper TheaclaThis research paper sought to investigate the impact of the use of the Electronic Government Procurement (E-GP) system on procurement cycle time at the Office of the Prime Minister (OPM) in Uganda. This research was prompted by the inefficiencies that have been experienced in public procurement procedures, especially with regard to procurement cycle times. The study aimed at examining the impact of the implementation of the E-GP system on procurement cycle time, identifying the challenges faced in the implementation process, analyzing the importance of the electronic payment system, and suggesting ways of enhancing the system. The research employed quantitative case study design. A sample of fifteen respondents consisting of procurement officials, financial officials, ICT officials, top-level managers, and suppliers was selected purposefully. However, the overall decline in the cycle time of procurement processes is still impeded by various issues, such as the poor state of ICT infrastructure, lack of user training, poor integration of the system, and resistance to change. Also, it has been noted that despite contributing to higher transparency and tracking of payments, e-payment did not have a significant influence on the pace of transactions because of some extraneous economic and institutional reasons. In conclusion, it is possible to say that, while being highly effective in terms of procurement efficiency enhancement, the use of the E-GP system depends on some additional conditions, such as system integration and institutional and technological support for procurement.Item Exploring the role of ERP systems in enhancing procurement process efficiency: a case study of Nakasero hospital Limited(Uganda Christian University, 2026-05-18) Lavrick Juan TundaThis study examined the role of Enterprise Resource Planning (ERP) systems in enhancing procurement process efficiency at Nakasero Hospital Limited in Uganda. The study focused on three key aspects of ERP systems: automation of procurement processes, integration of procurement functions, and user adoption and system usability. A descriptive cross-sectional research design was adopted, and data was collected from hospital staff using structured questionnaires. The findings revealed that ERP systems significantly improve procurement efficiency by reducing processing time, minimizing errors, enhancing coordination between departments, and improving data accuracy. Regression analysis further indicated that ERP integration had the strongest influence on procurement efficiency, followed by automation and user adaptability. The study concludes that effective implementation and use of ERP systems enhance cost-effectiveness, timeliness, and accuracy in procurement processes. It recommends continuous system upgrades, staff training, and improved system utilization to maximize the benefits of ERP systems in healthcare institutions.