The effect of accounts receivables management on financial performance of small and medium enterprises in Uganda
| dc.contributor.author | Ivy Berna Lutara | |
| dc.date.accessioned | 2026-05-07T07:30:46Z | |
| dc.date.available | 2026-05-07T07:30:46Z | |
| dc.date.issued | 2026-04-17 | |
| dc.description | Undergraduate | |
| dc.description.abstract | The research aimed at finding out how small and medium enterprises manage their accounts receivable and how this impacts their performance financially in Kampala district. It mainly concentrated on issues like how they manage their credit policy, how they follow up on their customers on their payments and how they check their customers before giving them goods or services on credit. The research design adopted by this research was a correlational one. It aimed at finding out if there is a relationship between these factors and how they influence their financial performance. It targeted fifteen respondents who worked in different SMEs in different fields like the retail and service sectors. It mainly targeted business owners, accountants and finance managers since they are the ones who are mainly involved in managing their finances. Questionnaires were used to collect most of the information since they are considered to be more effective when collecting data. Later, some interviews were conducted to gather more information. The results indicated that SMEs made efforts in implementing credit policies but the majority did not adhere strictly to the policies. It was also observed that businesses that kept in touch with customers through reminders and constant communication had better cash flow. It was also observed that businesses that checking the customers’ credit helped in reducing cases where people did not pay as agreed. The results also indicated that there is a link between the management of receivables and the performance of the business. In conclusion, the management of receivables is vital in enhancing the performance of a business. SMEs should be more consistent in implementing the credit policies and the way they collect their debt. They should also be serious about customer evaluation in order to avoid some of the problems they are likely to face in the future. | |
| dc.identifier.uri | https://hdl.handle.net/20.500.12311/3285 | |
| dc.language.iso | en | |
| dc.publisher | Uganda Christian University | |
| dc.title | The effect of accounts receivables management on financial performance of small and medium enterprises in Uganda | |
| dc.type | Dissertation |