The Impact of Supply Chain Integration on Supply Chain Visibility in Manufacturing Firms in Uganda: A Case of Century Bottling Company (Coca Cola)
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Date
2024-06-19
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Uganda Christian University
Abstract
The study examined the impact of supply chain integration on supply chain visibility in
manufacturing firms in Uganda: a case of Century Bottling Company (Coca Cola). It specifically
focused on; examining the relationship between supplier integration and supply chain visibility in
manufacturing firms, examining the drivers of supply chain integration in manufacturing firms in
Uganda and examining the key success factors for supply chain integration in manufacturing firms
in Uganda.
The study was carried out using a cross sectional survey research design where both quantitative
and qualitative research approaches were also used. The data was collected using questionnaires
and interviews during the data collection, both purposive and stratified sampling methods were
used. A sample size of 80 respondents who are management and employees of Century Bottling
Company (Coca Cola) was also used in the study.
The study recommended that Century Bottling Company should invest in advanced supplier ICT
systems, leverage key integration drivers, foster robust collaboration with partners, empower an
adaptable workforce through training, and establish an ongoing process for KPI monitoring. By
embracing these strategies, the company can enhance supply chain visibility, streamline operations,
and strengthen market competitiveness, ultimately contributing to a more integrated, efficient, and
responsive supply chain ecosystem
From the findings, it was revealed that supplier ICT systems are demonstrated to significantly
enhance supply chain visibility, offering real-time inventory tracking, proactive disruption
management, and improved collaboration with suppliers. The drivers for integration revolve
around the complexities of operational processes and competitive pressures, along with
motivations for reduced lead times, enhanced product quality, and market advantage. Effective
coordination, adaptability, and collaborative partnerships emerge as pivotal success factors for
supply chain integration, underscoring the significance of agility and cohesive relationships in
optimizing integration efforts. These findings collectively contribute to a deeper understanding of
the intricate interplay between technological, operational, and strategic facets in fostering
successful supply chain integration within Ugandan manufacturing firms.