EFFECT OF PUBLIC SECTOR REFORMS ON ORGANIZATIONAL PERFORMANCE IN MBALE DISTRICT
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Date
2024-09-23
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Abstract
ABSTRACT This research report was undertaken to investigate the effect of public sector reforms on organizational performance of Mbale district. It was guided by three objectives; to examine the effect of administrative reforms on organizational performance of Mbale district, to investigate the effect of human resource management reforms on organizational performance of Mbale district, to evaluate the effect of service delivery reforms on organizational performance of Mbale district. The researcher used a sample size of 63 respondents and used questionnaires and interview guide to collect data and later the data was analyzed using the statistical package for social sciences (SPSS). Results of the first objective showed that administrative reforms have a significant effect on organizational performance of Mbale district. Supported by the following responses; 62% were positive to the statement that organizations can deliver services more effectively and responsively as reforms reduce bureaucratic hurdles; 61% of the respondents were positive to the statement that administrative reforms make organizations more adaptable to external changes, helping them stay competitive and resilient. Results of the second objective revealed that human resource management reforms have a significant effect on the organizational performance of Mbale district. Supported by the following responses; 80% of the respondents were positive to the statement that human resource management attracts skilled individuals, ensuring the organization has a strong and competent workforce, it can be observed that 57% were positive to the statement that human resource management provides training and career development opportunities, enhancing employee skills and performance. Results of the third objective showed that service delivery reforms have a significant effect on organizational performance of Mbale district. 75% were positive to the statement that reforms that empower employees to provide better service can increase motivation and job satisfaction. Mbale district should streamline processes to reduce inefficiencies and promote a more agile and responsive work environment. Develop a culture of transparency and accountability is essential for building trust and ensuring alignment with organizational goals. Investing in employee training and continuous development is crucial to equip staff with the skills and knowledge necessary to adapt to new administrative practices.