The Strategic Role of Third-party Logistics Providers in Enhancing Procurement Performance

dc.contributor.authorJackline Mirembe Mutesi
dc.date.accessioned2025-07-15T07:03:10Z
dc.date.available2025-07-15T07:03:10Z
dc.date.issued2025-05-22
dc.descriptionUndergraduate Research
dc.description.abstractThis study investigated the role of third-party logistics providers (3PLs) in enhancing procurement performance, focusing on Coca Cola Beverages Ltd, Namanve. The objectives of the study were to examine the contributions of 3PLs to procurement efficiency, identify challenges faced in utilizing 3PL services, and assess procurement performance outcomes associated with outsourcing logistics operations. A descriptive research design was employed, and data were collected using structured questionnaires administered to 50 staff members across various departments. The findings revealed that 3PLs significantly reduce procurement and logistics costs, improve delivery reliability, and allow internal staff to focus on core procurement functions. However, the study also highlighted challenges such as delays, communication gaps, cost fluctuations and quality issues. The study concluded that while 3PLs play a strategic role in improving procurement processes, effective communication, contract management, and technological integration are crucial for maximizing their impact. It recommends that Coca Cola Beverages Ltd should strengthen its service level agreements and performance evaluation systems to better manage its logistics partners.
dc.identifier.urihttps://hdl.handle.net/20.500.12311/2864
dc.language.isoen
dc.publisherUganda Christian University
dc.titleThe Strategic Role of Third-party Logistics Providers in Enhancing Procurement Performance
dc.typeThesis

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