THE IMPACT OF ELECTRONIC PROCUREMENT PRACTICES ON COST EFFICIENCY IN MANUFACTURING INDUSTRIES: A CASE STUDY OF JESA FARM DAIRY
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Date
2024-10-18
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Uganda Christian University
Abstract
ABSTRACT
The study was about the impact of electronic procurement (E-procurement) systems on cost
efficiency in manufacturing industries, using Jesa Dairy Farm in Kampala as an example. It
found that switching from traditional methods to E-procurement makes it easier to track and
manage purchases and cuts down on administrative work. However, there are some challenges,
such as technical problems and inadequate infrastructure that can impact how well E procurement works. The study aimed to help policymakers, company staff, and researchers
understand how to use E-procurement better to save money and improve performance.
The research used a mixed research design approach: qualitative and quantitative approach,
collecting data from 35 employees at Jesa Dairy Farm, including those in procurement and IT. It
used both primary sources, like interviews and observations, and secondary sources, such as
textbooks and journals. The study detailed how data was collected, ensuring its reliability and
validity, and mentioned some limitations, such as financial issues and difficulties getting
respondents. Solutions included seeking extra funding, being persistent, and creating a thorough
research plan.
The results showed that E-procurement systems improved customer service, increased
transparency, and helped save costs at Jesa Dairy Farm. However, challenges such as differing
company cultures, the need for better employee training, technology compatibility problems, and
insufficient infrastructure were also noted. To make the most of E-procurement, it’s important to
address these issues. Future research could look into how outside support and workplace culture
affect the success of these systems. Overall, E-procurement has been beneficial, but overcoming
these challenges is key to getting the best results. It was therefore recommended that training of
all employees should be done to improve skills with the e-procurement systems, seeking help
from experts to and work with industry partners to overcome difficulties, promoting a culture
that is receptive to new technology and change to ease transition to e-procurement and finally
improving internet and power systems by investing in better infrastructure and choosing
compatible systems to overcome technological issues
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UNDERGRADUATE RESEARCH