The Impact of Electronic Procurement Forms on the Organization Performance: A Case Study of Shipax Africa Ltd
Loading...
Date
2024-06-19
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Uganda Christian University
Abstract
Electronic procurement (e-procurement), in recent years, has been used as a good means to cut costs significantly in businesses hence gaining the touch of competitive advantage over other businesses that have not fully complied to the use of the information technology. It enables volume purchases, allows wider choice of buyers and supplier base, improves quality, delivery, reduces paperwork and lowers administrative costs. This study analyses the effect of electronic procurement to the organization performance
The study was guided by three major objectives; To examine the impact of e-ordering on customer satisfaction, to assess the impact of e-sourcing on lead time, to examine the impact of E-commerce on responsiveness and recommend the ways through which e-procurement can fully be and effectively implemented to improve the performance of an organization.
Referring to the study findings, it can be revealed that the corporation has fully embraced and adapted e-procurement however; there is still a challenge in change management within the corporation so as to ensure compliance within the main stakeholders, (clients, suppliers and employees). There were challenges like; malicious malware and failure to comply with the technology changes in the corporation.
The solutions to the various challenges in reference to the case included, early involvement and communication with employees and stakeholders, choose right e-procurement software and practice on job training for the employees and staff.
The study further recommended that further research should investigate more on the electronic procurement implementation process which may impact the performance levels of government entities during the sourcing, quality service delivery activities among others. More research should investigate other factors that are responsible for enhancement of financial performance effectiveness to bring a comprehensive understanding of all factors that influence e-procurement implementation alongside the financial performance. Future studies should extensively study other factors to bring up a wider understanding of financial performance.