Internal Control Systems and Operational Performance in an Organisation: A Case Nof Medical Teams International
| dc.contributor.author | Ronah Kabazarwe | |
| dc.date.accessioned | 2026-04-20T12:29:19Z | |
| dc.date.available | 2026-04-20T12:29:19Z | |
| dc.date.issued | 2026-04-14 | |
| dc.description | Undergrauate research | |
| dc.description.abstract | The study examined the effect of internal control systems on operational performance in an organisation: a case of Medical Teams International (MTI). It specifically focused on; assessing the effectiveness of internal control systems in enhancing operational performance, finding out the types of internal control systems used in trying to enhance operational performance and identifying the challenges encountered in implementation of internal control systems and suggest possible solutions to overcome them. The study was carried out using a cross-sectional survey research design where quantitative research approach was also used. The data was collected using questionnaires and during data collection, simple random sampling method was used. A sample size of 92 respondents who are employees of Medical Teams International was also used in the study although 80 of these responded to the questionnaires. The study findings established that internal control systems greatly improve operational performance in Medical Teams International by raising efficiency, timely task completion, resource utilization, risk reduction, and quality of operations. The results also showed that the company uses important internal controls like monitoring and supervision, internal audits, separation of duties, risk assessment, permission procedures, and good communication systems. However, despite the efforts made to address the challenges, it was found out that some issues such as ineffective risk assessment methods, inadequate employee training, unethical considerations and compliance, inadequate management commitment, and insufficient funding and technological capability continued to affect the effectiveness of internal control system. Lastly, the study concluded that there is a need for enhancing the internal control system through proper monitoring, auditing, and supervision; improvement of risk assessment methods; employee training and capacity development; adequate management support with enough | |
| dc.identifier.uri | https://hdl.handle.net/20.500.12311/3238 | |
| dc.language.iso | en | |
| dc.publisher | Uganda Christian University | |
| dc.title | Internal Control Systems and Operational Performance in an Organisation: A Case Nof Medical Teams International | |
| dc.type | Dissertation |