IMPACT OF ONLINE BANKING ON SAVING BEHAVIOUR OF STUDENTS AT UGANDA CHRISTIAN UNVERSITY,MUKONO
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Date
2025-09-12
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Uganda Christian University
Abstract
The study investigated the impact of online banking on the saving behaviour of students at
Uganda Christian University (UCU), Mukono. The research focused on understanding the
extent to which students use online banking services, the relationship between online banking
and saving behaviour, and the challenges that students face in using these digital financial tools.
A descriptive survey research design was adopted, combining both quantitative and qualitative
approaches to provide a comprehensive analysis of students’ online banking habits and saving
patterns. The study targeted BBA 3:2 students, with a sample of 64 respondents selected using
simple random sampling, achieving a response rate of 82.8%.
Findings revealed that the majority of students (75.5%) actively use online banking platforms,
reflecting high adoption of digital financial services among university students. Students in
Finance and Accounting disciplines were more likely to engage with online banking, likely due
to their academic exposure to financial management concepts. Both male and female students
were adequately represented, providing diverse perspectives on the role of technology in
facilitating savings.
The study established a positive but weak correlation between online banking usage and saving
behaviour (r = 0.312, p = 0.027), suggesting that while online banking enhances saving habits,
other factors such as financial literacy, income levels, and personal discipline also influence
savings. Key motivators for using online banking included convenience, accessibility, and
goal-oriented saving, while high transaction costs, poor internet connectivity, and limited
digital financial literacy were identified as major challenges. Students expressed willingness to
save more if user-friendly digital tools and campus awareness programs were available.
The study concluded that online banking is a valuable tool for promoting disciplined saving
behaviour among students at UCU, although institutional and technological support is required
to maximize its impact. Recommendations include organizing workshops to improve digital
financial literacy, enhancing campus internet connectivity, and designing student-friendly
online saving tools. The study also suggested future research on comparative studies across
universities, longitudinal tracking of saving behaviour, and the effects of digital financial
interventions on students’ financial discipline.
Description
Undergraduate Research