CORPORATE GOVERNANCE AND ORGANIZATIONAL PERFORMANCE IN COMMERCIAL BANKS: A CASE OF FINANCE TRUST BANK MBALE BRANCH
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Date
2024-11-05
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Abstract
This research report was undertaken to investigate on corporate governance and organizational performance in commercial banks. It was guided by three objectives; to assess the effect of risk management on organizational performance of finance trust bank Mbale branch, to determine the effect of stakeholder engagement on organizational performance of finance trust bank Mbale branch, to analyze the effect of internal audit function on organizational performance of finance trust bank Mbale branch. The researcher used a sample size of 36 respondents then used questionnaires and interview guide to collect data which was later analyzed using the statistical package for social sciences. Results of the first objective shows that risk management has a significant effect on organizational performance of finance trust bank Mbale branch, Supported by the following responses; 66% were positive to the statement that risk management plays a vital role in enhancing operational performance; 44% were positive to the statement that risk management leads to improved operational control, 50% of the respondents had appositive response to the statement that effective risk management practices can foster innovation within organizations. Results of the second objective reveals that stakeholder engagement affects organizational performance of finance trust bank Mbale and was supported by the following responses which include; 42% of the respondents were positive to the statement that engaging stakeholders in decision-making processes can enhance innovation and creativity within organizations, 55% of the respondents were positive to the statement that effective stakeholder engagement can help organizations mitigate risk and enhance resilience while results of the third objective showed that internal audit function has a significant effect on organizational performance of finance trust bank Mbale branch supported by 61% forming the majority were positive to the statement that effective internal audit functions help organizations mitigate risks, enhance compliance, and safeguard assets, 47% were positive to the statement that the internal audit function plays a crucial role in enhancing organizational performance through monitoring. The bank should implement a structured approach to identify, assess, manage, and monitor risks. This includes risk assessment tools, risk registers, and regular risk reviews. Involve stakeholders at all levels in the risk management process to ensure a broad perspective on potential risks and their impacts.