STRATEGIC PLANNING AND ORGANIZATIONAL PERFORMANCE IN PROCESSING FIRMS: A CASE STUDY OF MT.ELGON MILLERS
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Date
2025-07-17
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Uganda Christian University
Abstract
This research report was undertaken to strategic planning and organizational performance in
processing firms. It was guided by three objectives; to assess the effect of risk management on
organizational performance of Mt Elgon millers, to determine the effect of stakeholder engagement
on organizational performance of Mt Elgon millers, to analyze the effect of performance
measurement on organizational performance of Mt Elgon millers. The researcher used a sample
size of 45 respondents and used questionnaires and interview guide to collect data and later the
data was analyzed using the statistical package for social sciences (SPSS). Results of the first
objective showed that risk management has a significant effect on organizational performance of
Mt Elgon millers. Supported by the following responses; 80% were positive to the statement that
effective risk management leads to cost reduction, improved operational control, and increased
customer satisfaction; 66.6% who were also the majority were positive to the statement that risk
management focuses on identifying and managing risks that can lead to financial losses. Results
of the second objective revealed that stakeholder engagement has a significant effect on
organizational performance of Mt Elgon millers. Supported by the following responses; 66.7% of
the respondents were positive to the statement that Stakeholder engagement allows organizations
to gather insights and diverse perspectives from different stakeholders, 66.6% forming the majority
were positive to the statement that engaging with stakeholders demonstrates that an organization
is committed to transparency, accountability, and responsible practices. Results of the third
objective showed that performance measurement has a significant effect on organizational
performance of Mt Elgon millers. 55.5% had a positive response to the statement that Performance
measurement allows organizations to identify areas that need improvement, and 68.9% had a
positive response to the statement that performance measurement can contribute to employee
development and growth. There is need to establish a comprehensive risk management framework
that outlines the process, roles, responsibilities, and methodologies for identifying, assessing, and
mitigating risks. This framework should be integrated throughout the organization. Regularly
identify and assess potential risks by conducting risk assessments, which involve identifying
potential risks, evaluating their likelihood and impact, and prioritizing them based on their level
of risk.