The Effects of E-Procurement Adoption on Organizational Performance of Online Retail Stores in Uganda: A Case Study of Jumia Uganda
| dc.contributor.author | Jackson Limo John | |
| dc.date.accessioned | 2023-10-25T15:05:52Z | |
| dc.date.available | 2023-10-25T15:05:52Z | |
| dc.date.issued | 2023-09-12 | |
| dc.description | This is a dissertation. | |
| dc.description.abstract | The study analyzed the effect of the adoption of e-procurement on an organizational performance, a case study of Jumia Uganda. The study focused on the company's head office in Nakasero since it oversees all the other branches or pick-up stations in the country and manages all the procurement activities of the organization. The study was aimed at analyzing the effect of the adoption of e-procurement on the organizational performance of Jumia Uganda. The specific objectives which guided the study include; to assess the impact of the number of transactions on financial performance of Jumia Uganda, to examine the relationship between compliance on innovation and adaptability of e-procurement of Jumia and to examine the relationship between improved MIS and customer satisfaction at Jumia Uganda. A sample population of 187 respondents was selected using the Solvins formula from Jumia Uganda's employees at the head office and a questionnaire anchored on a five-point Likert scale was used to collect the primary data from them. Secondary data was collected from the internet and published literature about the company. The study used a case study research design. The data collected from the study was calculated, evaluated and then frequencies and percentages were used to demonstrate them on tables, pie charts and graphs. Each respondent signed a research agreement for confirming anonymity and maintaining confidentiality. Based on the data collected, the researcher concluded that there were several challenges of adopting e-procurement in an organization such as high internet costs among others and that those challenges could be overcome majorly through careful planning for e-procurement as well as an analysis of the pros and cons of the system. The researcher also concluded that there was a positive relationship between e-procurement and an organization's performance. Based on the findings made, the researcher recommended that companies should put into consideration ways of solving challenges that might come with the adoption of e-procurement for them to enjoy the full benefits that come with the system. He also recommended that further research should be done on the relationship between e-procurement practices and organizational effectiveness as well as the effect of training a company’s stakeholders on the successful use of e-procurement practices. | |
| dc.identifier.uri | https://hdl.handle.net/20.500.12311/1297 | |
| dc.language.iso | en | |
| dc.publisher | Uganda Christian University | |
| dc.title | The Effects of E-Procurement Adoption on Organizational Performance of Online Retail Stores in Uganda: A Case Study of Jumia Uganda | |
| dc.type | Dissertation |