The effect of supply chain disruptions on logistics performance in the private sector: a case study of Royikems Industries Co. LTD, Mukono, Uganda
No Thumbnail Available
Date
2026-04-30
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Uganda Christian University
Abstract
This study investigated the impact of supply chain disruptions on logistics performance within Uganda's private manufacturing sector, focusing on Royikems Foam Co. Ltd in Mukono as a representative case study. The purpose of the research was to investigate the effect of supply chain disruptions on logistics performance in the private sector, using Royikems Foam Co. Ltd as a case study. To achieve this, the study was guided by specific objectives: to examine the frequency of supply chain disruptions as reported by logistics and procurement staff, to evaluate the extent to which these disruptions affect production schedules and manufacturing timelines and finally, to examine the current mitigation strategies implemented by Royikems to manage these challenges. The study population consisted of 28 staff members from the procurement and logistics departments of Royikems Foam Co. Ltd. Data collection was carried out using a combination of structured questionnaires, interviews, and observations to capture both quantitative trends and qualitative insights. The study focused on a ten-year temporal scope from 2015 to 2025, allowing for an assessment of recent major disruptions, including the COVID-19 pandemic and global fuel price volatility. Data analysis involved percentage analysis to quantify respondent agreement on various disruption factors. The findings revealed that supply chain disruptions are frequent and severely undermine logistics performance, with 93% of respondents agreeing that these issues cause significant production stoppages or slowdowns. The most prominent disruptions included power outages, and customs clearance delays at the Malaba and Busia borders. While Royikems utilizes mitigation strategies such as keeping safety stocks and diversifying suppliers, 71% of staff confirmed a reliance on these inventory-based methods, yet their overall effectiveness in reducing impact remains low. Consequently, the study recommends that the management of Royikems should prioritize reliable power supply and energy resilience, launch a structured supply chain risk management training, and finally strengthen mechanisms to prevent propagation of delays to customers.
Description
Undergraduate