THE IMPACT OF MICROFINANCE SERVICES AND THE DEVELOPMENT OF SELECTED SMALL AND MEDIUM ENTERPRISES IN MBALE CITY
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Date
2024-08-29
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Abstract
The study analyzed the impact of microfinance services and the development of selected small and medium enterprises in Mbale city. The specific objectives of the study were to examine the effect of savings on the performance of SMEs, the effect of credit transfers on the performance of SMEs and the effect of bills payment on the performance of SMEs in Mbale City.
The design for the study was a case study design that was used. The questionnaires and interview guide were used in collecting data and information collected from the field was analyzed using a statistical computer program known as Statistical Package for Social Scientists (SPSS).
Findings from the first objective, showed that money savings contributes to 63% of the performance of SMEs, the second objective credit transfers contribute 64% of the performance of SMEs in Mbale City and the third objective bills payment contributes to 75.4% of the performance of SMEs in Mbale City.
Basing on the findings, results show that independent variable (Microfinance services) contributes to 78.6% of the performance of the dependent variable (performance of SMEs) in Mbale City.
In conclusion, the research has revealed that there is a positive effect of microfinance services on the performance of SMEs in Mbale City. Thus the researcher recommends that; microfinance service providers extend their service to the remotest area of Mbale City since they have become popular among business persons. Further still they should be more sensitization by the service providers to the public about this good service so that many can be brought on board to benefit from them. There should be regular and timely maintenance of the network system to avoid the interruption caused by network failure. Develop and improve on technology that can allow and oversee transactions of microfinance institutions that has proved to be helpful to the SMEs in Mbale City and Elgon region as a whole.