Budget Management and Service Delivery in Local Government: A Case Study of Nagongera Town Council
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Date
2024-06-29
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Uganda Christian University
Abstract
The aim of the study was to examine the effect of budget management on the service delivery in Nagongera Town council. The specific objectives of the study were to; examine the effect of budget planning on the service delivery in Nagongera Town council; assess the effect of budget implementation on the service in Nagongera Town council city and to determine the effect of budget monitoring on service delivery in Nagongera Town council. The study used a case study design that used questionnaires and interview guide to collect data from a sample of 165 respondents. Quantitative data were analyzed using the SPSS computer-based software using both descriptive and inferential techniques, while qualitative data were summarized into themes and quotes. The study found that budget planning was significant in predicting service delivery with R square value = 0.386 and β = .621 with p-value = 0.000<0.05. The regression coefficient of budget planning was positive and significant in predicting the service delivery. Further the study found that budget implementation had R square value = 0.314 and β = .560 with a p-value = 0.000<0.05. The regression coefficient of budget implementation was positive and significant in predicting service delivery. The study further found that budget monitoring had significant effect in predicting service delivery with p-values of 0.000 less than 0.05, R square value = 0.393 and β = .627. The study concluded that service delivery improves with better budgetary management. The study recommends that the government should increase funding to Nagongera Town Council, build the capacity of technical staff in Nagongera Town Council to implement budgets, introduce robust information and accounting systems and improve public participation in the management of budgets.