THE IMPACT OF SUPPLY CHAIN INTERGRATION ON THE PERFORMANCE OF MANFACTURING FIRMS.
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Date
2024-09-25
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Publisher
UCU
Abstract
The study examined the impact of supply chain integration on performance of manufacturing firms in Uganda:
a case study of Century Bottling Company (Coca Cola). It specifically focused on; examining the drivers of
supply chain integration in Century Bottling Company, finding out the remedies to barriers of supply chain
integration in Century Bottling Company and suggesting the remedies to the barriers of supply chain
integration in manufacturing firms in Uganda.
The study was carried out and data was collected using questionnaires. A sample size of 19 respondents who
are managers and employees of Century Bottling Company (Coca Cola) were involved in the study. From the
findings, it was revealed that Century Bottling Company had implemented various supply chain practices
including just-in-time, inventory management and supplier relationships which had positively impacted their
performance. These practices led to reduced inventory costs, improved production efficiency and enhanced
customer satisfaction. However, the company faced limitations such as reliance on a single supplier for key
raw materials which created vulnerabilities in their supply chain and transportation challenges.
The study recommended that Century Bottling Company should leverage technology to further enhance supply
chain automation, visibility and analytics to stay ahead of the competition. Century bottling company should
form strategic partnerships with additional suppliers and customers to increase collaboration and drive mutual
benefits. Furthermore should encourage a culture of ongoing creativity, innovation, and process improvement
to stay agile and responsive to changing market conditions. And lastly Century bottling company should
establish a comprehensive risk management plan to mitigate potential supply chain disruptions because in the
end supply chain does affect organizational performance either positively or negatively