School of Business

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    The Impact of Tourism on Uganda’s Economic Development: A Case Study of Lake Mburo National Park in Western Uganda
    (Uganda Christian University, 2021-09-20) Joan Namugaanyi
    This paper assesses the economic contributions of tourism at Lake Mburo National Park in Uganda through the analysis of the perceptions of the respondents on how tourism contributes to the local and national economies. From the survey responses, this research has identified three significant dimensions: entry fee collection, business income generation, and overall economic benefits from tourism activities. These findings reveal great appreciation for the potential of tourism to drive GDP and build national development; however, there is still much skepticism regarding whether tourism actually delivers in practical benefit to operators of tourism, accommodations, food, and beverages. The report also highlights various areas for improvement: revenue management, precise marketing techniques, and links to other sectors. Second, it requires the involvement of local communities to ensure transparency in the investment of tourism infrastructure for the impact to be economically realized. It is from this view that the study seeks actionable recommendations for stakeholders on ways through which sustainable tourism development can be fostered to benefit both the local community and the wider Ugandan economy
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    Perception of Health Insurance Uptake Among University Students.
    (Uganda Christian University, 2022-09-12) Sandra Catherine. O. Ingima
    The purpose of the study was to assess perception of health insurance uptake among university students a case study of students undertaking a degree of business administration from the year 2:1 to 3:2 at Uganda Christian University Mukono. The study was guided by the following research questions; determine the effect of awareness levels among students regarding the health insurance packages available to them. To find out the extent to which income affects the uptake of health insurance among students. To determine how attitude affect the uptake of health insurance. To determine how government policies influence the uptake of private health insurance in. To find out whether students’ gender has an influence on uptake of health insurance. The study used a case study of students undertaking a degree of business administration from the year 2:1 to 3:2 at Uganda Christian University Mukono. The total population targeted for the study was 403.110 students from BBA 3:1, 103 from BBA 3:2, 162 from BBA 2:2 and 28 form BBA 2:1. Primary data was collected using structured questionnaires. Quantitative data was analyzed and the output was presented using a descriptive statistic of percentages. Qualitative data was analyzed and the output was presented by narration. The respondents agreed that health insurance is important and at a point beneficial for their future wellbeing, but however think it is a risk investment. Many believe it has difficult and undefined processes and also very expensive which makes it hard to maintain. Therefore this study concludes that many university students enjoy having health insurance not from their packets but that of their parents/ guardian and allowances from workplace.
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    The Impact Of Commodity Price Changes On Rural Household Expenditure.
    (Uganda Christian University, 2023) Timothy Cole Ochaya
    The global economy's intrinsic volatility has intensified, impacting households and economies alike. This research probes the intricate relationship between commodity price variations, household income, household size, and rural household expenditure. Employing a combination of questionnaires and interviews, this study delves into the financial behaviors of rural households, where socio-economic dynamics often magnify the impact of economic shifts. Examining the background characteristics of respondents unveiled a male-dominant demographic (66.25%), with age-wise majority clustering around 31-35 years. Household expenditure patterns reflected a majority within Ugx 500,000, underlining a range of financial constraints among rural families. Objective One, investigating the correlation between commodity price changes and expenditure, revealed that while respondents noticed changes, the subsequent impact on mitigation measures was limited. Regression analysis yielded a non-significant association between action-taking and rural household expenditure. The constant term indicated baseline expenditure, irrespective of actions taken, signifying alternative influential factors. Objective Two explored household income's influence on expenditure. Regression analysis demonstrated a robust positive correlation. An increase in household income correlated with amplified spending. The model's substantial significance (p < 0.001) underscored income's role in shaping spending habits, accounting for around 65% of expenditure variability. Objective Three aimed to dissect the impact of household size. Contrary to expectation, regression analysis negated a significant association between household size and expenditure. A mere 0.4% expenditure variability was attributed to household size, emphasizing the role of other unexplored factors. In conclusion, the research offers nuanced insights into rural household financial dynamics. While commodity price fluctuations exhibit limited influence, household income emerges as a dominant determinant of spending behavior. In contrast, household size wields minimal impact. These findings refine the understanding of intricate economic interplays governing rural expenditure, vital for policymakers and practitioners seeking effective interventions in vulnerable communities.
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    Digital Financial Inclusion and the Sales Performance of Small and Medium Enterprises in Mukono Municipality.
    (Uganda Christian University, 2023) Annmarie Atuhaire
    The study sought to examine the effect of digital financial inclusion on the sales performance of small and medium enterprises in Mukono Municipality. The study was guided by three objectives: examining the contribution of mobile phone banking on the performance of SMEs, establishing the contribution of internet banking on the sales performance of SMEs and finding out the contribution of agency banking on the performance of SMEs in Mukono Municipality. The study was carried out using cross-sectional survey research design where quantitative research approach was utilized. Stratified sampling method was used to get a sample of 44 respondents who were SME owners of the selected businesses dealing in boutiques, saloons, stationary bureaus, garages, restaurants, bars groceries and agricultural products in Kauga, Mukono Municipality and these responded to the questionnaires that were used to collect data. The findings of this study collectively emphasize the significant and positive impact of digital financial inclusion, including mobile phone banking, internet banking, and agency banking, on the sales performance of SMEs in Mukono Municipality. Business owners in the region recognize the convenience, efficiency, and security offered by these banking channels, which not only streamline financial operations but also reduce costs. The strong and positive correlations between each form of digital banking and SMEs’ sales performance, as evidenced by Pearson's correlation analysis, underscore the vital role these services play in enhancing business performance. These findings emphasize the growing importance of enhancing digital financial inclusion in supporting the growth and sustainability of small and medium-sized enterprises in the Mukono Municipality and potentially in similar contexts elsewhere. Finally, the study recommended that policymakers and financial institutions should actively promote digital financial services through awareness campaigns and incentives. Investing in financial literacy programs is crucial to empower SMEs in effectively using these services. Collaboration between stakeholders, including government and telecom providers, should focus on improving network infrastructure.
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    The Effectiveness of Revenue Collection Methods and Its Impact on the Quality of Services Delivered in Mukono District Local Government
    (Uganda Christian University, 2023) Sharon Nabakeni
    The study delves into the relationship between local revenue collection methods and service delivery within the context of Mukono district local government. A total of 44 questionnaires were distributed to staff members and community members, achieving a commendable response rate of 91.32%. The respondents' background information were analyzed, revealing a predominantly youthful population aged 18-25 years, a majority of females, and a prevalence of individuals with degree-level education. Moreover, a significant portion of the respondents was indirectly engaged in revenue collection. The study focused on the dependent variable, as services delivered conceptualized as the quality of services delivered by Mukono local government. Findings indicated that respondents were dissatisfied with the current state of services and that revenue collection did not significantly contribute to service improvement. In examining revenue collection methods, the study identified cash payments and third-party processors as prevalent approaches. Additionally, the acceptance of credit card payments and online methods for revenue collection was reported. Incentives for prompt payment and tax compliance were also in use. A multiple linear regression analysis was performed to assess the impact of education level, revenue collection methods, and revenue collection challenges on service delivery. The results indicated that only revenue collection methods and revenue collection challenges significantly influenced service delivery, while education level did not have a significant impact. The study further explored the challenges faced by the revenue authority in collecting taxes, revealing inefficiencies in the revenue collection process, challenges related to tax evasion and non-compliance, a lack of transparency, ethical concerns, and a low level of tax compliance.In conclusion, this study underscores the importance of revenue collection methods and addressing revenue collection challenges to enhance service delivery in Mukono local government. It recommends measures such as expanding the tax base, increased sensitization, timely accountability, transparency, and identifying additional revenue sources. These findings provide valuable insights for policymakers and practitioners in local government administration. For future research, it is suggested to explore revenue generation, collection, and allocation across different local governments, investigate various sources of local revenue in Mukono, and explore strategies for expanding the local revenue base.
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    Financial Management Practices and Financial Sustainability of Non-Government Organisations in Uganda: A Case of Faraja Africa Foundation
    (Uganda Christian University, 2023) Elsa Basemera
    Non-Governmental Organizations being so crucial in developing countries for instance Uganda, their financial sustainability is a challenge since most of them rely on donor funding and the donors expectations need to be met. The purpose of the study was to determine the effect of financial management practices on financial sustainability of Non-Governmental Organizations in Uganda. The study mainly examined the effects of financial management practices on financial sustainability of Non-Governmental Organizations. The theory of budgeting, contingency management theory and sustainability theory were used to underpin this study. The study used a cross-sectional study design. The target population was forty-three comprising of senior account managers, Program managers, finance managers and administrators. Questionnaires were used as the main data collection instrument which the study relied on to collect data and was later analyzed by use of descriptive statistics in form of frequencies, mean, standard deviation and analysis such as Pearson correlation and regression analysis. The findings revealed that the financial management practices which were financial reporting, budgeting control and internal controls have a positive effect on the financial sustainability of NGOs. The study recommends that NGOs should emphasize and monitor financial management practices such as financial reporting, budgeting control and internal controls due to their significant influence on the financial sustainability of NGOs.
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    The Role of Supply Development on The Performance of an Organisation: A Case Study on Nile Breweries LTD
    (Uganda Christian University, 2023) Reuben Kagwisagye
    The purpose of the study was to establish the role of supplier development on the performance of firms. The study was guided by three objectives namely: To examine the current supply development practices adopted by Nile Breweries Limited (NBL), Jinja Branch, to identify key factors influencing successful supply development in the company and to assess the effect of supplier training on the performance of Nile Breweries Limited. The descriptive aspect of the research design was used to establish the role of supplier development on the performance of firms, the sample size of 71 employees from four directorates will be selected as a sample. According to Mugenda (2009) a sample size of 10%- 30% of a target population is adequate enough to make a generalization. Data was both primary and secondary. Primary data was collected by the use of questionnaires and secondary data was got from reports, journals, and internet. Frequency tables, pie charts and graphs were worked out basing on the data. In these frequency tables, and graphs analysis was done with a corresponding percentage. Findings revealed that carrying out supplier development is important in an organization for example it improves on supplier performance, it leads to reduction in costs, it resolves serious quality issues and developing new routes to supply among others. However, there are several challenges faced by organizations that employee supplier development which included the need to nurture, supplier training, damaged delivery among others. There are several success factors in implementation of supplier development which also included supplier's commitment, trust, support from the supplier's top management, communication. The research concluded that supplier development has a significant role on the performance of firms which was proved by the majority of respondents who agreed with the researcher.
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    Challenges Faced by International Companies Making Entry to Developing Countries: A Case of Uganda
    (Uganda Christian University, 2023) Anthlem Ahumuza
    This study addresses the challenges encountered by international companies when entering developing countries, using Uganda as a case study. While numerous studies have explored international market entry, there has been a relative lack of focus on the specific challenges faced by firms entering a developing nation like Uganda. This research aims to shed light on this gap by examining the obstacles international companies confront when establishing operations in Uganda. The study's dual objectives are: first, to analyze the distinct characteristics of international companies making entry into Uganda, and second, to delineate how these challenges influence their successful establishment and growth. The findings of this study underscore that international companies entering Uganda encounter multifaceted challenges. These challenges encompass navigating limited infrastructural development, adapting to local market dynamics, and managing regulatory complexities. Notably, the study reveals that successful entrantsdemonstrate a proclivity for adaptive strategies that allow them to align with Uganda's unique business environment. Moreover, a key characteristic that emerges is the necessity for international companies to cultivate local partnerships and engage in knowledge transfer to surmount these challenges effectively. Additionally, the study discerns a strong correlation between the characteristics of international companies and their ability to overcome entry barriers. Those with prior experience in similar developing markets exhibit greater resilience, leveraging insights gained from analogous contexts. Furthermore, companies that tailor their strategies to accommodate Uganda's specific market conditions tend to achieve more rapid and sustained growth. The implications of this research underscore the need for proactive measures to support international companies seeking entry into developing countries like Uganda. Policymakers should prioritize infrastructure development, streamline regulatory procedures, and establish platforms for knowledge exchange between incoming firms and local entities. Additionally, international companies should focus on building partnerships with local businesses to foster mutual growth and understanding. Hence, this study illuminates the challenges faced by international companies entering Uganda and provides insights into the characteristics that contribute to their success in this context. By addressing these challenges and leveraging the identified success factors, both international companies and host countries can foster a more conducive environment for mutually beneficial engagement. Keywords: international companies, developing countries, market entry, challenges, Uganda.
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    Service Quality and Customer Retention in Commercial Banks: A Case Study of Stanbic Bank, Mukono branch Kampala, Uganda
    (2023) Linda Nassimbwa
    This study was based on an analysis of the effect of service quality on customer retention in commercial banks. It focused on critically examining the following objectives; (1) To find out the factors that determine service quality in commercial banks; (ii) To find out ways of managing service quality in commercial banks; (iii) To determine the relationship between service quality and customer retention in commercial banks. The study used a descriptive cross sectional survey design which included both qualitative and quantitative methods of data collection. The quantitative method was used to collect numerical data in form of numbers representing particular facts or measurement which helped the researcher to obtain information from respondents in depth. While the qualitative method explored a wide array of dimensions like the texture and leave of everyday life, the understanding and experiences of the research participants and the significance of the meaning they generate. After conducting the study, findings revealed that service quality and customer retention both go hand in hand and this meant that Stanbic bank should improve on their service quality and implement more efficient management systems because the higher the service quality the higher the customer retention in the bank. And from the findings of the study and the conclusions drawn, the researcher came up with recommendations to ensure that management of service quality is emphasized and these as included; more training of workers in order to improve their knowledge about work and service delivery 1; Good customer care to maintain and expand the market reach; Physical facility extensions in order to create space for offering quality services to customers with no congestion among others.
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    The Role of Green Practices in the Profitability of Supply Chain
    (Uganda Christian University, 2023) Francis Balikagira.N.
    The study investigated the role of Green Procurement practices in the profitability of Supply chain (A case study of Kampala Cement Company). The general objective of the study was to assess the role of Green procurement practices in the profitability of Supply Chain at Kampala Cement Company in Mukono District, it was guided by three objectives To analyze the impact of environmental criteria on operating income, to analyze the influence of local and sustainable sourcing on the return on assets and to assess the role of supplier evaluation the return on investments A population of 50 employees from Kampala Cement Company, Mukono was targeted and a sample of 44 respondents was used. A simple random sampling technique and purposive sampling technique were used and all the members of the finite population were given equal chances to be included in the sample since the target respondents were either engaged or had an idea about internal controls on financial performance of commercial banks, these were in a better position to respond to the research questions appropriately. This removed the possible bias that may have arisen as the result of research favoring some members of the population. Data was collected using Questionnaires as a research instrument. A conclusion about the relationship of the variables revealed that Green procurement strategies play a complex and dynamic relationship with supply chain profitability that is influenced by a number of important factors. As mentioned below, integrating environmental criteria, supplier evaluation, and local and sustainable procurement is crucial to achieving successful business outcomes. Resource consumption, waste production, and environmental impacts are all decreased when strict environmental requirements are incorporated into the purchase process. This not only supports sustainability objectives but frequently lowers costs due to increased operational effectiveness
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    The Effect of Electronic Human Resource Management Practices on organizational Performance: A Case Study of Uganda Clays Limited
    (Uganda Christian University, 2023-07-18) Joshua Ocilo
    The study examined the effect of electronic human resource management practices on organizational performance. The study was guided by objectives which included; identifying the existing e-HRM practices in Uganda Clays Limited, establishing challenges faced by Uganda Clays Limited in implementing e-HRM practices for better organizational performance and finding out solutions to challenges faced by Uganda Clays Limited in implementing e-HRM practices for better organizational performance. The study was carried out using a cross sectional survey research design where both quantitative and qualitative research approaches were used. The data was collected using questionnaires and during the data collection, both purposive and simple random sampling methods were used. Sample sizes of 50 respondents who are staff of Uganda Clays Ltd were also involved. According to the findings, Uganda Clays Limited employs numerous electronic human resource management strategies, such as electronic recruitment and selection in which UCL uses technology for job postings, online applications, and digital screening of candidates. Electronic Training and Development involves the use of digital platforms for employee training, skill development, and learning management systems, Electronic welfare where there is adoption of technology to manage employee benefits, wellness programs, and welfare initiatives. Electronic employee management systems involves electronic systems are utilized to handle personnel records, performance appraisals, and HR-related information. Electronic assessment involves using digital tools to evaluate and assess employee performance. Electronic Idea and Creativity Exchange system is adopting digital platforms to facilitate idea-sharing and creative collaboration among employees. Finally, There are several challenges faced by UCL in implementing E-HRM practices for example; high costs required needed in the initial implementation of E-HRM practices, limited knowledge and skills by the employees in the use of the E-HRM practices, security concerns, organizational internal resistance, slow internet connectivity and inadequate infrastructure to support implementation of E-HRM practices. Finally, the study recommends that to fully implement e-HRM in the company, strategies should be developed to ensure the cross cultural training of the personnel in the HR Department so that so that they understand other cultural background and people and avoid conflict of interests. The study also recommends that changes like implementation of e-HRM practices in the workplace often require the implementation of additional training for workers. HR must first determine what training is necessary and then implement training measures to ensure all workers can keep up with technical changes
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    Internal Control Systems and Financial Performance of Manufacturing Firms . A Case of Uganda Clays
    (Uganda Christian University, 2023-07-27) Daniella K Mutesi
    The study investigated the effect of internal control systems on the financial performance of the manufacturing firms in Uganda: A case of Uganda Clays Limited. It specifically focused on; examining the relationship between risk Assessment procedures and financial performance, reviewing the relationship between ICT systems and financial performance and assessing the relationship between control environment and financial performance. The study was carried out using an explanatory research design where both quantitative and qualitative research approaches were also used. The data was collected using questionnaires and interviews during the data collection, both purposive and simple random sampling methods were used. A sample size of 92 respondents who are management and employees from the study context was also used in the study although 44 responded to the study. From the findings, it was revealed that the organization has demonstrated a commitment to managing financial risks effectively through clear guidelines, historical data utilization, and strategic decision-making based on both internal and external factors. Their ICT systems are robust, facilitating integrated financial processes, enhancing data security, and promoting collaboration among financial teams. Moreover, a strong control environment emphasizing ethical behavior, compliance, accountability, and transparency exists, supplemented by regular audits and open communication channels. Importantly, these individual components are found to significantly and positively influence the company’s financial performance, underscoring their collective importance in driving the company’s success in the market. Finally, the study recommends that manufacturing firms in Uganda should prioritize several key actions. Firstly, they should enhance their risk assessment procedures, including clear guidelines for identifying financial risks, historical data analysis, and consideration of both internal and external factors. Secondly, investments in robust ICT systems, with regular updates and maintenance, are crucial. Additionally, firms should foster ethical cultures emphasizing compliance, accountability, and transparency.
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    Obstacles to Exporting Micro,Small and Medium -Sized Enterprises
    (Uganda Christian University, 2023-08) Cate Kyakuwa
    The role of Micro, Small, and Medium Enterprises in shaping the economic landscape of Uganda cannot be overstated. These businesses serve as vital engines of growth, employment generation, and poverty reduction within the nation. The purpose of this paper was to discuss obstacles to Exporting by Micro, Small, and Medium Enterprises in Uganda. It seeks to unravel the factors that hinder these enterprises from realizing positive outcomes through their export, thereby impeding their goal of expanding sales. The research was guided by three objectives which are: (i) to identify the existing export policies and regulations of MSMEs in Uganda. (ii) to identify financial barriers faced by MSMEs in accessing capital for export activities in Uganda. (iii) to examine the training opportunities for MSMEs to enhance their export capacities in Uganda. The study utilized the content analysis research design, utilizing a qualitative research approach. The study focused on micro, small, and medium enterprises in Uganda. The Data utilized was drawn from secondary data sources which included various documents, on objective one, the study findings revealed that the existing export policies and regulations in Uganda provide a structured framework for international trade, ensure compliance with quality standards, mitigate risks, offer access to incentives, and open the door to global markets for MSMEs. On objective two, the study findings revealed that financial barriers for MSMEs seeking capital for export activities in Uganda have far-reaching implications for economic development, job creation, poverty reduction, and the country’s global competitiveness. On objective three, the study findings revealed that training opportunities, enhance long-term sustainability, global competitiveness, export compliance, collaboration, and networking, which fosters economic growth. I would recommend the government simplify export procedures, provide targeted financial support, expand export training, promote collaboration among MSMEs, offer market information access, facilitate advocacy, and establish effective monitoring mechanisms to help MSMEs overcome export obstacles and thrive in international trade. Keywords: Micro, Small, and Medium Enterprises (MSMEs)
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    The Impact of Motivation on Employee Performance: A Case Study of RZ Innovations Limited
    (Uganda Christian University, 2023-08-17) Jane Namata
    This study was conducted to find out the impact of motivation on employee performance of Rz Innovations Limited, based on the objectives to identify the different types of motivation practiced at Rz Innovations, to examine the relationship between motivation and employee performance, to identify the challenges faced by organizations in trying to motivation the employees. The researcher used analytical research design to establish a relationship between motivation and employee performance. Sample size of 45 employees from various departments was used; sampling techniques used were pattern stratified and simple random sampling techniques. Questionnaires and interviews were used to collect data which was processed by recording, editing, tabulation and coding. From the findings, the result highlighted that motivation affects the performance of employees positively and negatively, when motivational tools are not in place, employee's morale decreases. Then decline in performance, absenteeism. Positive motivational tools such as allowances, training, promotions among others, improve employee's morale and performance. The respondents agreed that motivational tools such as fringe benefits, promotion, and remuneration improve employee's level of performance. The study recommends that Rz Innovations Limited should consider mentorship and training its staff to equip them with more skills in order to improve their performance, Rz Innovations Limited should also find a way of improving on early payment of salaries and wages. Finally the researcher recommends the areas for further study to conduct intensive study on the cause of poor motivation practice in private sectors by involving numerous private institutions that will help to improve performance of employees.
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    The Impact of Motivation on Employee Performance: A Case Study of RZ Innovations Limited
    (Uganda Christian University, 2023-08-17) Jane Namata
    This study was conducted to find out the impact of motivation on employee performance of Rz Innovations Limited, based on the objectives to identify the different types of motivation practiced at Rz Innovations, to examine the relationship between motivation and employee performance, to identify the challenges faced by organizations in trying to motivation the employees. The researcher used analytical research design to establish a relationship between motivation and employee performance. Sample size of 45 employees from various departments was used; sampling techniques used were pattern stratified and simple random sampling techniques. Questionnaires and interviews were used to collect data which was processed by recording, editing, tabulation and coding. From the findings, the result highlighted that motivation affects the performance of employees positively and negatively, when motivational tools are not in place, employee's morale decreases. Then decline in performance, absenteeism. Positive motivational tools such as allowances, training, promotions among others, improve employee's morale and performance. The respondents agreed that motivational tools such as fringe benefits, promotion, and remuneration improve employee's level of performance. The study recommends that Rz Innovations Limited should consider mentorship and training its staff to equip them with more skills in order to improve their performance, Rz Innovations Limited should also find a way of improving on early payment of salaries and wages. Finally the researcher recommends the areas for further study to conduct intensive study on the cause of poor motivation practice in private sectors by involving numerous private institutions that will help to improve performance of employees.
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    The impact of Employee Motivation on Organisational productivity: A Case Study of Century Bottling Company
    (Uganda Christian University, 2023-08-17) Wilson Katwesime
    The study investigated impact of employee motivation on organizational productivity at century bottling company Namanve, Kampala. The objectives of the study were; I) To assess the various forms of staff motivation, ii) To find out staff motivation challenges impending on organization productivity, iii) To suggest the solution to the staff motivation challenges The study used cross-sectional research design in nature and this helped in collecting data from a wide section of study respondents. A sample of 30 employees century bottling company was used. Data was analyzed using frequencies and percentages were derived for easy interpretation and statistical tools like tables and figures were used. The findings indicated that employee motivation is a leading factor in organizational productivity that is to say, motivation affects performance positively at century bottling company in that. it increases productivity it enhances job satisfaction and increase knowledge and skills when performing the work. It finally recommended that employers should always give the tests to employees that have attained staff motivation and welfare during evaluation to see if it was conducted effectively. In conclusion, the management of century bottling company should ensure that they do all the activities that are under the motivation programs in order to achieve effective leading to employee performance in the company.
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    The Influence of Remuneration on Employee Productivity levels: A Case Study of Darling Uganda Limited
    (Uganda Christian University, 2023-08-17) Ruth Atuhaire
    The study examined the influence of remuneration on employee productivity levels and used a case study of darling Uganda limited employees 2023. The major research gap under investigation was mainly the limited productivity of employees that is attributed to demotivation from employers especially In terms of unfavourable remuneration strategies, and thus, what is causing poor remuneration standards at darling factory? In order to effectively answer the highlighted research problem, the researcher employed the case study research design to examine the data about the influence of remuneration on employee productivity. The case study research design was used as the most suitable research design mainly because the researcher needed adequate details about the problem of study and the time frame was limited. In so doing, the researcher focused on the Darling factory employees as a specific case for the study and from which, generalisation about the findings of the case study would be made. The research established that lack of job security in the private sector, low payments, bad payment schedule and the lack of equity between the amount of work done and payment were the major bottlenecks that affected remuneration and thus resulted into low employee productivity. Therefore, it was concluded that employee productivity and compensation have a significant relationship. That is to say, based on the findings of this study, compensation has a direct effect on overall employee productivity. In doing so, some of the remuneration gaps that needed to be addressed by employers included: a lack of employee motivation due to the absence of fringe and performance benefits; a lack of team building; a lack of job security; a poor payment schedule; and lower salaries paid to the employees. Therefore, the study provided important recommendations that included; provision of on board training to employees, remuneration adjustment and improvement on the job security especially in the private sector of Uganda.
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    Impact of Compensation Systems on Staff Retention
    (Uganda Christian University, 2023-08-19) Margret N Mukabalisa
    Employee retention is a critical concern for organizations across various industries, as turnover can result in increased costs and disruptions to operations. The rate at which employees leave the company is becoming more disturbing and this could be as a result of compensation systems used to pay employees and retain competent employees. This study explored the impact of compensation systems on employee retention. The major objectives of this study were to examine the types of compensation systems used by Kiddawalime bakery, to examine the relationship between Compensation systems and employee retention and to identify the challenges involved while compensating employees. The population under the study was 60 employees. Primary data was collected using questionnaires. Hypotheses were formulated to test the relationships between the independent variable and the dependent variables. Result of the study revealed that the compensation systems used are performance based pay and seniority based pay, financial and non-financial there is a significant relationship exist between compensation systems and employee retention, the more an employee is rewarded or compensated, the longer they remain in an organization and there are challenges faced in compensation.
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    Assessing the Impact of Leadership Style on Employee Performance in Local Government: A Case Of Hoima District Local Government
    (Uganda Christian University, 2023-08-20) Emily Nakanyike
    This study aimed to assess the impact of different leadership styles on employee performance at Hoima District Local Government. The investigation focused on three specific objectives: the impact of laissez-faire, democratic, and autocratic leadership styles on employee performance. The study used a cross-sectional design and combined both quantitative and qualitative research methods. The sample size consisted of 54 respondents, were involved. The study employed simple random and stratified sampling techniques. Data collection methods included questionnaires and interviews. The study revealed that there is a positive correlation between employee performance and the laissez faire leadership style, democratic leadership style, and moderate positive correlation with autocratic leadership style in the Local Government. In conclusion, all three leadership styles had a positive impact on employee performance. The recommendation is for leaders to involve employees in the decision-making process of the Local Government by allowing them to participate in committees such as Finance, Disciplinary, Security, procurement, and welfare.
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    Internet Marketing and Consumer Purchase Decision: A Case Study of Jumia Uganda
    (Uganda Christian University, 2023-08-22) Noah Emodit
    This study assessed the influence of internet marketing on consumer purchase decision in Jumia Uganda. Specifically the study was guided by the following objectives: to establish the effect of social media marketing on consumer purchase decision in Jumia Uganda: to determine the influence of website marketing on consumer purchase decision in Jumia Uganda and to establish email marketing on consumer purchase decision in Jumia Uganda. The study predominantly employed qualitative and questionnaire approach, a sample size of 217 was selected where a response rate of 96 percentages were obtained, 12 interview guides and a documentation review checklist were used to collect data samples of respondents. Data was analysed by use of both qualitative and quantitative analysis techniques. Data analysis involved use of both descriptive and inferential statistics such as; mean, standard deviation, percentage, correlation coefficient and regression analysis. Findings show that there was a positive correlation (r=.26.6) between social media marketing and consumer purchase decision in Jumia Uganda. Thus social media marketing accounted for 26.6% change in consumer purchase decision in Jumia Uganda. Findings also showed that there was a positive correlation (r=.042) between website marketing and consumer purchase decision in Jumia Uganda. Thus website marketing accounted for 42% change in consumer purchase decision in Jumia Uganda. Lastly, findings revealed that there was a positive correlation (r=.66.2) between e-mail marketing and consumer purchase decision in Jumia Uganda. Thus e-mail marketing accounted for 66.2% change in consumer purchase decision in Jumia Uganda. It was concluded that Jumia Uganda observes internet marketing activities such as online visitor, display adverts sharing of content, optimised search engine optimization, e-mail campaigns so as to affect consumer purchase decision. It is thus recommended that there is need for Jumia Uganda to ensure that internet marketing activities offer information satisfaction since it affects the quality of goods that are offered hence need to improve the quality of service. Furthermore, online shopping pages should offer immerse choice, data servicing, steadfastness and item examination considering developing trust online is complicated than the normal outlets. Lastly, consumer with internet experience should be in position to embrace and utilize online information due to the high confidence likely influenced by online reviews which impact consumer purchase decision.