The impact of supplier- relationships on the performance of manufacturing businesses in Uganda: A case study of Roofings Limited
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Date
2026-05-29
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Uganda Christian University
Abstract
This study explored the impact of supplier relations on the performance of manufacturing organizations
in Uganda by identifying how efficient supplier management was used to optimize business operations
and increase cost reduction and improved quality of products. Given that some of the challenges
experienced by manufacturers include unreliable suppliers, logistics problems, and price fluctuations, this
research was aimed at exploring the impact of supplier relationship management practices in addressing
the above challenges faced by manufacturing firms.
The study examined the importance of some SRM practices like having long-term relationships with
suppliers, clear communication, developing trust, and having supplier development plans to evaluate how
they influence stability in the supply chain and organizational performance. Other issues like a lack of
supplier diversity and poor infrastructure have also been found to be a problem in manufacturing firms
and are barriers to growth and effectiveness. It is shown, through both qualitative and quantitative analysis,
that manufacturers who foster healthy relationships with their suppliers enjoy stability in their supply
chains, reduced operating costs, and better-quality products. In conclusion, the research recommends
policies and approaches by policy makers and business managers on how to improve procurement
processes, invest in infrastructure, and develop suppliers to promote diversity. Improved supplier relations
and SRM strategies were important in growing Uganda's manufacturing industry.
Description
Undergraduate