Bachelor of Business Administration - BBUC

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https://hdl.handle.net/20.500.12311/2318

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    CORPORATE CULTURE AND EMPLOYEE PERFORMANCE IN TELECOMMUNICATION COMPANIES: A CASE STUDY OF AIRTEL BRANCH IN NTUNGAMO DISTRICT
    (UGANDA CHRISTIAN UNIVERSITY, 2025-07-29) Nimusiima Honest
    The study was about corporate culture and employee performance in telecommunication companies; a case of Airtel branch in Ntungamo District. The objectives of this study were; to assess the effect of involvement on employee performance in selected telecommunication companies, to examine the effect of consistency on employee performance in selected telecommunication companies and to analyze the effect of adaptability on employee performance in the selected telecommunication companies. The study used a cross-sectional research design employing both qualitative and quantitative approaches. A sample size of 88 respondents fully responded to questions administered to them. The study tested the first hypothesis; “There is no significant effect between involvement and employee performance in telecommunication companies in Ntungamo District” and it was rejected. This is because there was a high positive relationship between involvement and employee performance whereby an improvement in organization’s involvement increases on the performance of employees. The study therefore concluded that involvement positively affects employee performance in telecommunication companies. The study tested the second hypothesis: “There is no significant relationship between consistency and performance of employees in selected telecommunication”, and it was rejected. This is because there was a positive significant positive relationship between consistency and employee performance. The study further found that adaptability and employee performance were found to have a significant relationship. Lastly, according to the results presented in chapter four, mission and employee performance were found to have a significant positive relationship. Thus, the hypothesis that stated that mission does not have a significant effect on employee performance is rejected. The study recommended that there is need to build and improve teamwork. Putting a team in place to connect with each other, not just on a work level, but also on a friendship level, is beneficial towards more effective teamwork in the future. Team-building exercises are an easy way to get the team on the same level, familiar with one another, and better at communicating in a variety of environments. Planning out-of-office retreats and exercises for the team is also a great way to encourage better teamwork.
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    ELECTRONIC FUND TRANSFERS AND BUSINESS GROWTH AMONG SMEs IN KABALE MUNICIPALITY KABALE DISTRICT
    (2025) MARTIN MUHUMUZA
    The study looked into how small and medium-sized businesses in Kabale municipality's Kabale district grew in relation to electronic fund transfers. The study's three primary goals were to determine the relationship between mobile money use and business expansion among SMEs in Kabele Municipality. Analyze how automated teller machines affect SMEs' access to financing in Kabale Municipality and how debit cards affect their ability to expand their businesses. The study's results were reported using an across-sectional research design. 300 SMEs in the manufacturing, trade, and service sectors were included in the study. Purposive methods and basic random sampling were used to choose a sample of 169 SMEs. Questionnaires and an interview guide were used to gather data, and both descriptive and multiple regression analyses were used for analysis. The results showed a correlation between the use of EFTs and business growth, with EFTs explaining as little as 7.0% of the variance in business growth. While using debit cards and ATMs has no discernible impact on business growth, using mobile money has a big impact. According to the study's findings, there is very little correlation between EFT and business growth among SMEs in Kabele Municipality. Bankers should therefore try to contact SMEs and offer them incentives to open bank accounts, allowing them to use debit cards and ATMs. The study highlighted the connection between the expansion of SMEs in Kabale Municipality and electronic money transfers. With the advent of new financial inclusion strategies, EFT emerged as a cutting-edge money transfer technique. As a crucial instrument for advancing the objective of financial inclusion, electronic funds transfer services have been rapidly implemented throughout emerging countries, particularly by small and medium-sized enterprises. This has a significant impact on the commercial and economic sectors, as well as the financial industry. As a result of these innovative approaches, which enabled the unbanked to enter the banking industry, SMEs prospered. This chapter covers the background, goals, and conceptualization of EFT, as well as the expansion of SMEs.
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    FINANCIAL ACCOUNTABILITY AND SERVICE DELIVERY IN KANUNGU DISTRICT A CASE OF BUTOGOTA TOWN COUNCIL
    (UGANDA CHRISTIAN UNIVERSITY, 2025-09-17) NATUKUNDA LYDIA
    ABSTRACT This study was conducted with the general objective of establishing the effect of financial accountability on service delivery in Butogota Town Council. To be specific, the study examined the effect of financial planning on service delivery, assessed the effect of financial reporting on service delivery, and established the effect of budgetary control on service delivery in Butogota Town Council. A cross sectional survey design was adopted with a triangulation approach to establish the effect of financial accountability on service delivery in Butogota Town Council. Using questionnaire survey, interview guide, and documentary guide, data was collected from 108 respondents that included town councilors, technical officers, CSOs officials, TC board and committee members, beneficiary members, and service providers in Butogota town council. The collected data were analyzed with the aid of SPSS (version 26.0). Quantitative data were presented in the form of tables as percentages for descriptive statistics, and Pearson’s Correlation was adopted to test if variations in the opinions of the respondents were significant. For qualitative data, the researcher transcribed interviews. Results clearly demonstrate that financial planning significantly enhances service delivery in Butogota Town Council. Results further indicated that Timeliness, stakeholder engagement, clarity, and transparency of reports are essential for accountability and effective service outcomes. Finally, findings revealed that budgetary control significantly enhances service delivery in Butogota Town Council through clear guidelines, effective expenditure monitoring, and reduced financial mismanagement. In conclusion, the results indicated a strong positive and statistically significant relationship between financial accountability and service delivery, with a Pearson correlation coefficient of 0.686 and a p-value of 0.000. These studies suggest that councils should develop community participation systems so that fiscal plans will more accurately represent community priorities, enhancing the relevance of services and citizen satisfaction.
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    FINANCIAL INSTITUTIONS AND YOUTH EMPLOYMENT IN GICUMBI DISTRICT, RWANDA
    (2025-07-28)
    The purpose of this study was to examine the role of financial institutions in promoting youth employment in Gicumbi District, Rwanda. The specific objectives were: to assess the effect of credit accessibility on youth entrepreneurial activities in Gicumbi District; to evaluate the influence of financial literacy programs offered by financial institutions on youth employment sustainability; and to analyze the relationship between collateral requirements and youth participation in loan schemes. The study adopted a descriptive research design and employed both quantitative and qualitative approaches. A sample size of 83 respondents was selected using purposive and random sampling techniques. The findings revealed that high interest rates significantly reduce the profitability of youth-led enterprises, limiting their ability to reinvest and create employment. Additionally, the study found that fluctuations in the Central Bank Rate (CBR) indirectly affect youth employment by influencing commercial lending rates, which impacts asset financing and business expansion. Short-term loans with high interest rates were found to undermine return on investment and restrict employment growth, while long-term loans with stable repayment structures were linked to better financial planning and increased hiring potential. Based on the findings, the study recommended that financial institutions and government agencies should promote access to affordable credit for youth, strengthen financial literacy programs, and encourage long-term financing solutions. Furthermore, regulatory bodies should stabilize the lending environment, and local authorities should establish a Youth Enterprise Development Fund to support entrepreneurial growth and employment creation among youth in Gicumbi District.